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Journal of College Student Psychotherapy Volume 22, 2007 - Issue 2
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Original Articles

University Counseling Center Off-Campus Referrals

An Exploratory Investigation

Jesse Owen PhD Counseling Psychology Program, Psychology Department, Gannon University, Erie, PA, USA
,
Lavanya Devdas MA Counseling Psychology Program, Psychology Department, Gannon University, Erie, PA, USA
&
Emil Rodolfa PhD Counseling and Psychological Services, University of California, Davis, CA, USA
Pages 13-29 | Received 16 Jan 2007, Accepted 05 Mar 2007, Published online: 11 Oct 2008
 
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Abstract

University counseling centers (UCC) must rely on referrals to off-campus providers, due to limited staffing, severity of clients' issues, and ethical treatment considerations. In a mixed method design, this study found that 42% of clients were unsuccessful in connecting with an off-campus provider when referred by a university counseling center therapist. Clients of color were more unsuccessful in connecting with an off-campus provider than Caucasian clients. Regardless of ethnicity, clients reported that therapist follow up, accessible referral sources, and high personal motivation assisted in a successful referral process. Financial issues were the primary inhibitory factor for the referral process. Suggestions for clinical practice and university counseling center policies are provided.

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Related Research Data

Relationship of clients' reasons for dropping out of treatment to outcome and satisfaction
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Challenges of Referral Decisions in College Counseling
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The Consumer Reports Effectiveness Score: What Did Consumers Report?.
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Four studies extending the utility of the Schwartz Outcome Scale (SOS-10).
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Increasing Severity of Presenting Problems in College Counseling Centers: A Closer Look
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Perceptions of Client Needs and Counseling Center Staff Roles and Functions.
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Influences on Decisions to Refer at University Counseling Centers
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Development and initial validation of a brief mental health outcome measure
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Challenges and Limits
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“Hooking Up” Among College Students: Demographic and Psychosocial Correlates
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Confirmatory bias in hypothesis testing for client-identified and counselor self-generated hypotheses
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Factors Affecting Referral Decisions in a University Counseling Center
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A meta-analysis of psychotherapy dropout.
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The transtheoretical model's stages and processes of change and their relation to premature termination.
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Dropouts and terminators from a community mental health center: their use of other psyciatric services.
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Reducing psychotherapy dropouts: Maximizing perspective convergence in the psychotherapy dyad.
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