Virtual Reference Services for the Academic Health Sciences Librarian 2.0

Ana D. Cleveland PhD, AHIP Health Informatics and Houston Programs, School of Library and Information Sciences, University of North Texas, P.O. Box 311068, Denton, TX, 76203-1068, USA; Health Informatics and Houston Programs, School of Library and Information Sciences, University of North Texas, P.O. Box 311068, Denton, TX, 76203-1068, USA

Jodi L. Philbrick MLS Houston Program, School of Library and Information Sciences, University of North Texas, P.O. Box 311068, Denton, TX, 76203-1068, USA; Health Informatics and Houston Programs, School of Library and Information Sciences, University of North Texas, P.O. Box 311068, Denton, TX, 76203-1068, USA

SUMMARY

Virtual reference services in academic health sciences libraries are fast becoming a popular way to deliver information services, as the results of the authors' study indicate. Over 90% of academic health sciences libraries offer virtual reference services with Web forms being the most common form of delivery. In the article, the authors provide an overview of virtual reference services, discuss key issues related to the provision of virtual reference services, review the literature on virtual reference services in academic health sciences libraries, and present a study on the trends in virtual reference services in academic health sciences libraries.

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Virtual Reference Services for the Academic Health Sciences Librarian 2.0

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Virtual Reference Services for the Academic Health Sciences Librarian 2.0

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