Facing the Challenges of Outcomes Measurement

ABSTRACT

Outcomes measurement is becoming an integral part of social work management. However, challenges to successful development and implementation of an outcomes measurement plan exist and often revolve around staff issues. This paper presents some of the challenges and how they might be addressed, specifically through transformational leadership at the team level. The formation of a team is an essential step in the development and implementation of an outcomes measurement framework. Through the use of transformational leadership skills, team leaders can work to ensure a more successful outcomes measurement experience.

Key Words:

• Transformational leadership
• outcomes measurement
• leadership
• outcomes