Online Learning Communication Flows

Abstract

During the last five years of the 20th century, distance learning delivery methods became widely available in most academic disciplines, including those engaged in the delivery of hospitality and tourism management courses (Graham & Scarborough, 2001). These programs continue to expand and flourish during these first few years of the new millennium (Dyrud, 2000). One delivery format involves the use of networked computer telecommunications to create online learning environments (OLE). While the Internet boom that commenced in 1995 is responsible for the proliferation of Web-based programs, online academic delivery methods were in use in the late 1980s. Individuals engaged in OLE prior to 1995 are considered to be the “early adopters” of the methodology (Hiltz & Wellman, 1997). Many of these early adopters, who possess first-hand knowledge of, and experience with, OLE remain in practice at the current time. These individuals possess insights concerning the modern development and implementation of the communication flows associated with Web-based online learning. This article presents seven issues associated with the management of multi-directional communication flows used as part of modern Web-based course design and delivery.

Key Words:

• Online learning
• early adopter
• Web-based learning