The Critical Incident Interview and Ethnoracial Identity

ABSTRACT

The Critical Incident Interview is a technique used to help social work students assess the client's ethnic and racial identity development. Students gain confidence exploring sensitive ethnic issues with clients from contrasting cultures when they focus systematically on specific events that made informants aware of being ethnically different. Using examples from student interviews, the author presents the steps involved in teaching the Critical Incident Interview which include guidelines for selecting and interviewing informants, analysis of critical incidents and the interview process, three scales used to help assess ethnoracial identity, the students' narrative report, and the use of classroom discussion to provide closure. A brief review of the students' favorable evaluation of the assignment is provided. The paper ends with suggestions for improvement and further uses of the technique in education and practice.

Key Words:

• Critical incidents
• interviewing
• ethnic identity
• multi-culturalism
• education