SUMMARY
Human services are at a developmental stage that requires less orientation to the computer as a machine and more to the computer as a medium of thought and expression. We now have advances in cognitive research on information processing and technological experience with agency information management to inform and guide training that supports such an orientation. This paper first presents a framework for identifying needed elements, using critical thinking as a meta-skill to integrate training related to practice and technology. A series of examples are presented to illustrate integrative, critical thinking training at three different skill levels.