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Review

A systematic review of questionnaires about patient’s values and preferences in clinical practice guidelines

, , , , , , , , , , & show all
Pages 2309-2323 | Published online: 02 Nov 2018

Abstract

Objective

We conducted a systematic review to evaluate questionnaires about patient’s values and preferences to provide information on the most appropriate questionnaires to be used when developing clinical practice guidelines.

Methods

A systematic literature search of the Cochrane Library, MEDLINE, Embase, Web of Science, Chinese Biomedical Database, China National Knowledge Infrastructure, and the Wanfang Database was performed to identify studies on questionnaires evaluating patient’s values and preferences. The articles that used fully structured questionnaires or scales with standardized questions and answer options were included. We assessed the questionnaires’ construction and content with a psychometric methodology and summarized the domains and items about patient’s preferences and values.

Results

A total of 7,008 records were retrieved by the search strategy and scanned, and 20 articles were finally included. Of these, 10 (50%) articles described the process of item generation and only four questionnaires (20%, 4/20) mentioned the pilot testing. Regarding “validity”, seven questionnaires (35%, 7/20) assessed validity and only one (5%, 1/20) questionnaire assessed internal consistency, with Cornbrash’s α values of 0.74–0.87. For “acceptability”, the time to complete the questionnaires ranged from 10 to 30 minutes and only nine studies (45%, 9/20) reported the response rates. In addition, the results of domains and items about patient’s preferences and values showed that the “effectiveness” domain was the most considered item in the patient’s value questionnaire followed by “safety”, “prognosis”, and others, whereas the least considered domain was “physician’s experience”.

Conclusion

Only a few studies have developed questionnaires with rigorous psychometric methods to measure patient’s preferences and values. Currently, still there is no valid or reliable questionnaire for patient’s preferences and values for use when developing clinical practice guidelines. Further study should be conducted to develop standardized instruments to measure patient’s preferences and values. This study provides the domains and items that may be used in formulating questionnaires about patient’s preferences and values.

Introduction

Over the last century, there have been several medical innovations offering multiple viable treatment options for most diseases. In addition, increasing patient’s awareness and autonomy have made it necessary to consider patient’s preferences and values in the treatment decision-making process.Citation1 Patient’s preference refers to a patient’s perspective, expectations, and goals for health, as well as the processes involved in evaluating the potential benefits, harms, and costs of each management option offered to the patient.Citation2 Patient’s value refers to the benefit that a patient assigns to a given treatment option.Citation3 Health care policymakers recommend that the patient’s preferences should be considered through active involvement of patient in the treatment decision-making process.Citation4Citation7 The National Academy of Medicine (formerly the Institute of Medicine),Citation8 the Guidelines International Network,Citation9 and Appraisal of Guidelines Research and Evaluation II (AGREE II)Citation10 all recommend incorporating patient’s values in the development of clinical practice guidelines. A clinical practice guideline that does not consider patient’s preferences may provide recommendations that are not optimal or consistent with patient’s preferences or values.Citation11 For example, the US Preventive Service Task Force clinical practice guideline recommends that the prostate-specific antigen screening for prostate cancer should be patient specific, providing room for the patient’s values and preferences to be incorporated in the clinical decision-making process.Citation12

There are several methods to determine patient’s preferences, including questionnaires, interviews, and discrete choice experiments.Citation13 Herein, we examined the use of questionnaires to obtain patient’s preferences and values. Questionnaires are an important tool to survey attitudes, knowledge, and practice;Citation14,Citation15 to generate or refine research questions; and to evaluate the impact of clinical research in practice. Questionnaires can use a descriptive qualitative methodCitation16 to report factual data or an explanatory methodCitation17 to draw inferences and relationships between constructs or concepts. The development of patient’s preference questionnaires should be performed ideally through a psychometric approach, ensuring item generation, pretest and pilot testing,Citation18 validity,Citation19 reliability testing,Citation20 and acceptabilityCitation21 in measuring patient’s preferences and values. However, there are many factors that influence the formulation and implementation of questionnaires, including its contents, mode of administration, number of questions, time to complete, the setting of the questions, and ease of understanding.

To contribute to the development of optimal methods to design and conduct questionnaires in primary studies on patient’s values and preferences, we conducted a systematic review to summarize characteristics of studies and assessed the quality of the development of questionnaires used to assess patient’s preferences. Our findings will help researchers to identify the most appropriate questionnaires to use when retrieving information on patient’s preferences and values in different clinical scenarios.

Methods

Data sources and search strategy

An electronic literature search of the MEDLINE, Embase, Web of Science, the Cochrane Library, Chinese Biomedical Database (which is considered as an equivalent of MEDLINE in China and only contains studies published in Chinese), China National Knowledge Infrastructure, and Wan Fang databases was performed, from their inception to January 2018. In addition, hand searches were accomplished in Google from the reference lists of included articles. The search was run using free-text terms and medical subject headings; the search strategy is available as supplementary material.

Eligibility criteria

Studies were included if they 1) focused on patient’s preferences and/or values and 2) included fully structured questionnaires or scales with standardized questions and answer options that were patient (self-) reported. Studies were excluded if 1) they contained incomplete questionnaires of diseases focused on patient’s preferences and/or values; 2) the questionnaires reported a rating by an interviewer; or 3) they were published in a language other than Chinese or English.

Study selection

The study selection process was piloted by two independent reviewers at the beginning of the review. All titles, abstracts, and full articles were independently reviewed by more than two reviewers, and the full-text articles of relevant studies were obtained. Disagreements between the reviewers were initially resolved by consensus and when necessary by a third reviewer.

Data extraction

We developed and piloted a data extraction form to extract the data. The following information was extracted: 1) characteristics of the studies, such as the disease domain, research type, study duration, setting, patient characteristics, and the method used to calculate sample size; 2) characteristics of the questionnaires (ie, mode of administration, item generation, pilot testing, time to complete, response rates, the number of items, the setting of questions, response options, and incentive offered to respondents); and 3) the data related to conduct questionnaires (item and dimension generation, pretest and pilot testing, validity, reliability testing, and acceptability).

We abstracted the content relevant to patient’s preferences into the data extraction form. After discussing and sorting discrepancies related to wording or interpretations, we summarized the domains and items about patient’s preferences. Two authors (JL and FB) independently extracted the data from the questionnaires. Disagreements were initially resolved by consensus and when necessary with the help of a third reviewer (K-HY).

Data analysis and assessment

Two independent reviewers psychometrically assessed the identified questionnaires, determining how items and dimensions were generated and if pretests and pilot testing of the questionnaires were performed for reliability, validity, and acceptability.Citation22Citation25 These items were judged as follows: “yes” (when the criterion was explicitly met), “no” (when the criterion was explicitly not met), “uncertain” (when the item was relevant but not described completely), and “not applicable”. shows the details of the psychometric properties assessed. Apart from assessing the quality of the questionnaires, we used descriptive statistics to analyze the extracted data and calculated absolute frequencies and proportions for all items.

Table 1 Items of the psychometric methods

Results

Study selection

shows a flow diagram of the study selection and identification process. The electronic database search produced 6,956 references, and 52 additional references were identified through other sources. A total of 7,008 records were identified by removing duplicates after the title and abstract screening, excluding 4,974 records, and resulting in 187 articles for full-text assessment. Of these, 21 articles were excluded because they were not specific to patient’s preferences and 106 articles were excluded because they had no questionnaires. In addition, seven articles were excluded because the questionnaires were incomplete. Finally, 20 articles that had complete questionnaires focusing on patient’s preferences were included.

Figure 1 Trial selection flow chart.

Figure 1 Trial selection flow chart.

Characteristics of included studies

The final sample included 20 articles in English, published between 1999 and 2017, with study duration ranging from 2 to 20 months, including a total patient sample size of 6,300 (). shows the included study characteristics. Six (30%) of these studies were related to cancer diseases,Citation30,Citation33,Citation37,Citation43,Citation46,Citation47 and 15 (75%) were conducted in the outpatient department. Furthermore, nine (45%) studies did not report the study design,Citation30,Citation34,Citation38,Citation40,Citation41,Citation43,Citation44,Citation46 12 (60%) studies provided training to the study participants,Citation32Citation38,Citation40,Citation41,Citation45,Citation47,Citation49 while four (20%) studies did not report information about patient training.Citation42Citation44,Citation48 In addition, only five (25%) studies provided the method used to calculate the sample sizeCitation35Citation39,Citation39Citation42,Citation42Citation47 and only six (30%) studies investigated patient’s family members.Citation31,Citation34Citation37,Citation49 Finally, 17 (85%) studies provided information assessing patient knowledge and beliefs.30,32–35,37–45,47–49

Table 2 Characteristics of included studies

Characteristics of questionnaires in the included studies

The characteristics of questionnaires in the included studies are listed in .

Table 3 Characteristics of included questionnaires

Most questionnaires were found to be easy to administer; 16 questionnaires (80%) were conducted through an interview survey,Citation31Citation40,Citation43Citation47,Citation49 whereas only one questionnaire (5%) was conducted via an online survey;Citation48 three questionnaires (15%) did not report the method used for survey administration.Citation30,Citation41,Citation42 The mean number of pages per questionnaire was 4.4 (range, 1–17), the mean number of items per questionnaire was 14 (range, 2–50), and 16 (80%) questionnaires were filled anonymously.30,32–42,44,45,47–49 Further, 16 studies (80%) obtained informed consent from the patients before the study,Citation30,Citation31,Citation33,Citation34,Citation44Citation49 whereas four studies (20%) did not report if informed consent had been obtained.Citation32,Citation35,Citation42,Citation43 Most questionnaires used 4- to 7-point scales of measurement. The single-choice question format with open-ended questions and a choice task was the most common type of survey setting (25%), followed by single-choice questions with a choice task (33%). In addition, two studiesCitation33,Citation47 (10%) reported that they used a patient incentive during the survey, of which one studyCitation33 reported that respondents were provided with a bar-code to initiate payment of $1.00 and another studyCitation47 reported compensation of respondents with a $15 gift card.

Questionnaire content evaluation

The evaluation of contents of questionnaire is summarized in .

Table 4 The evaluation of components of questionnaires

From the included studies, 10 (50%) described the process of item generation.Citation33,Citation35,Citation36,Citation38,Citation39,Citation41,Citation42,Citation44Citation46 As for pretest and pilot testing, only four questionnaires (20%) mentioned that the survey had undergone cognitive pretesting or pilot testing.Citation33,Citation35,Citation39,Citation44 Regarding validity, seven questionnaires (35%) assessed validity by asking patients if there were other aspects of care that were not mentioned in the questionnaires,Citation34Citation36,Citation42Citation44 whereas only one questionnaire (5%) assessed internal consistency using Cronbach’s α with values of 0.74–0.87.Citation43 For acceptability, the time to complete the questionnaires ranged from 10 to 30 minutes, with nine studies (45%) reporting such data.Citation35,Citation36,Citation38,Citation40,Citation42,Citation43,Citation47,Citation48 Furthermore, response rates of the questionnaires exceeded 50% as reported by 10 studies.Citation31,Citation33Citation35,Citation38,Citation40,Citation42Citation44,Citation46 In addition, only two studies showed the highest questionnaire content quality following psychometric analysis;Citation35,Citation44 four studies did not follow the psychometric methods to use the questionnaire measuring patient’s preferences and values since neither did they describe item generation and pilot testing nor did they report the related information of validity, reliability, and acceptability.Citation30,Citation32,Citation37,Citation49

Items and domains identified for measuring patient’s preferences

presents a list of domains and examples of items about patient’s preferences and values in the questionnaires reviewed. We identified the items that measured patient’s values and preferences and grouped them into four domains, namely effectiveness, safety, prognosis, and others. The “others” domain included information on cost, physician’s experience, physician’s recommendation, and initiation of the decision-making process. Some domains and items were more frequently reported than others. For example, the “effectiveness” domain was the most considered in the patient’s value questionnaire (36.4%, 12/33), while the least considered domain was “physician’s experience” (3.03%, 1/33).

Table 5 Summary of domains and items for reviewing the questionnaires addressing values and preferences

Discussion

The present study reviews the content and construction of questionnaires to provide information on the most appropriate questionnaires to assess patient’s preferences and values for the development of clinical practice guidelines. Our survey of the literature showed that few questionnaires met the psychometric methodology, resulting in a low quality of content and construction of questionnaires, and that even fewer studies reported the method used to calculate the sample size. These results emphasize the importance of having a standard method available to design and conduct questionnaires to survey patient’s preferences and values. Future research should follow the psychometric methodology to develop questionnaires measuring patient’s preferences and values, including the main steps of item generation, pretesting or pilot testing of the initial questionnaire, and testing of the final version of the questionnaire for content validity, reliability, and acceptability. In addition, ethics statementsCitation50 of questionnaires (referring to informed consent) should be described as “written informed consent was obtained from each patient prior to study participation” or “written consent was obtained prior to initiating the survey”.

Another issue identified in our systematic review was that domains and items regarding patient’s preferences and values should consider effectiveness, safety, prognosis, and other factors into the formulation of patient’s value and preference questionnaires.

Effectiveness

Treatment effectiveness is the most considered aspect by patients. The effectiveness domain included questions on the convenience of the treatment option, the frequency of testing, the types of drug preparations, the benefit of the intervention, treatment time, and frequency of drug administration. The benefit of the intervention was the most important factor for the majority of patients in the domain of effectiveness, followed by the convenience of the treatment option, hospital length of stay, and frequency of testing. Medication route, types of drug preparations, frequency of drug administration, and duration of treatment are important considerations when evaluating patient’s preferences. These factors should be considered when designing items for patient’s preference and value questionnaires.

Safety

The safety domain includes adverse effects, complications from interventions, and the risk of disease transmission. The risk of complications and communicating the risk of the interventions were the most important factors for the majority of patients in the domain of safety, followed by the risk of adverse effects and disease transmission. The majority of treatment options are accompanied by adverse effects, including infection, bleeding, pain, and, at the extreme, death.Citation50Citation53 Therefore, when developing questionnaires to measure patient’s values and preferences, it is important to include questions on treatment safety, so that patients can make an informed decision regarding their preferred treatment. For example, Rid et alCitation35 measured safety by asking “when your physician communicates with you about medical risk (that is, the chance or come will occur related to a probability of adverse effects and complications with specific medical intervention you are considering), which treatment would you prefer?”

Prognosis

Prognosis includes the risk of relapse and the likelihood of a return to normal health following treatment. Our study recommends a detailed display of information on prognosis when formulating such questionnaires. For example, statements such as “we will ask you to think about how you would feel about these different treatments, you will be given detailed information about three treatment options that differ in terms of the risk of relapse, recovery time, and the chance of returning to normal health after treatment, which treatment would you prefer?” should be presented. In summary, all diseases and their paths vary, and patients have varying emotions, values, and preferences; therefore, prognosis factors should be considered to make more valid questionnaires on patient’s values and preferences.Citation54

Others

The “others” domain included cost, physician’s experience, physician’s recommendation, and initiation of the decision-making process. The results showed that the financial cost or financial burden of treatment accounts for a large proportion of the questionnaire items affecting patient’s values and preferences when considering treatment choice. Questionnaire developers could display the medical expenses for alternative treatments in detail to fully capture the factors influencing patient’s preferences with regards to cost. In addition, the physician’s recommendation and experience should be considered in the development of questionnaires on patient’s preferences.

Strengths and limitations

This is the first study to conduct a systematic review evaluating questionnaires measuring patient’s values and preferences. The results herein will provide valuable guidance to researchers and policymakers during the development of clinical practice guidelines and in the shared clinical decision-making process. The strengths of our study include explicit eligibility criteria, a comprehensive literature search, duplicate assessment of eligibility with a high agreement, and a detailed iterative process for the identification of items suggested in the reviews and categorization of items into domains.

Nevertheless, it also has several limitations. First, only studies published in English were included. Second, although we finally identified 20 complete questionnaires, it is possible that we failed to identify other eligible questionnaires due to varying terminology and suboptimal indexing of patient’s preferences.

Conclusion

Only a few studies have developed questionnaires with rigorous psychometric methods to measure patient’s preferences and values, and there are still no valid or reliable questionnaires to do this in the process of treatment decision making and for the development of clinical practice guidelines.

Availability of data and material

The datasets used and/or analyzed during the current study are available from the corresponding author on reasonable request.

Abbreviations

AGREE II=

Appraisal of Guidelines Research and Evaluation II

NR=

not reported

ACL=

anterior cruciate ligament reconstruction

ADHD=

attention deficit/hyperactivity disorder

RA=

rheumatoid arthritis

T2DM=

type 2 diabetes mellitus

T1DM=

type 1 diabetes mellitus

ICD=

implantable cardioverter-defibrillators

CML=

chronic myeloid leukemia

SCQ=

single-choice question

OeQ=

subjective question

MCQ=

multiple-choice question

Acknowledgments

We thank the library of Lanzhou University for their database in accessing and acquiring the full texts. This study was funded by the National Natural Science Foundation of China (8167140308).

Supplementary material

  • Search strategies.

  • Search strategies (take PubMed as an example):

  • #1 Search “Guidelines as Topic” [Mesh]

  • #2 Search “Practice Guidelines as Topic” [Mesh]

  • #3 Search “Guideline” [Publication Type]

  • #4 Search (((((guideline* [Title/Abstract]) OR consensus [Title/Abstract]) OR instruction[Title/Abstract]) OR routine [Title/Abstract]) OR “clinical practice” [Title/Abstract]) OR “recommendation*” [Title/Abstract])))))

  • #5 Search #1 OR #2 OR #3 OR #4

  • #6 Search “Patient Preference” [Mesh]

  • #7 Search patient preference* [Title/Abstract]

  • #8 Search #6 OR #7

  • #9 Search “Patient Satisfaction” [Mesh]

  • #10 Search Patient* Satisfaction [Title/Abstract]

  • #11 Search #9 OR #10

  • #12 Search “Attitude to Health” [Mesh]

  • #13 Search (attitude to health [Title/Abstract]) OR health attitude* [Title/Abstract]

  • #14 Search #12 OR #13

  • #15 Search “Treatment Adherence and Compliance” [Mesh]

  • #16 Search (adherence [Title/Abstract] AND compliance [Title/Abstract])

  • #17 Search #15 OR #16

  • #18 Search patient decision [Title/Abstract]

  • #19 Search patient acceptance [Title/Abstract]

  • #20 Search “Patient Acceptance of Health Care” [Mesh]

  • #21 Search #19 OR #20

  • #22 Search patient perspective [Title/Abstract]

  • #23 Search health state utilit* [Title/Abstract]

  • #24 Search #8 OR #11 OR #14 OR #17 OR #18 OR #21 OR #22 OR #23

  • #25 Search #5 AND #24

Disclosure

The authors report no conflicts of interest in this work.

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