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Marketing Education Review Volume 24, 2014 - Issue 2
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Original Article

A CIT Investigation of Disruptive Student Behaviors: The Students' Perspective

K. Douglas Hoffman College of Business, Colorado State University, Fort Collins, CO
&
Seung Hwan Lee College of Business, Colorado State University, Fort Collins, CO
Pages 115-126 | Published online: 07 Dec 2014
 
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Abstract

This research focuses on gaining a better understanding of how students negatively impact other students' classroom experience. More specifically, this research develops a typology of disruptive student behavior, including frequency of occurrence and the perceived magnitude of the disruption from a student perspective. Students also provide insights into how well instructors manage "other student" behaviors. In addition, a typology for managing disruptive behaviors is developed. Six types of disruptive behaviors and five approaches for managing disruptive behaviors are presented and discussed.

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