The impact of risk management practice upon the implementation of recovery-oriented care in community mental health services: a qualitative investigation

Abstract

Background: Recovery-oriented care has become guiding principle for mental health policies and practice in the UK and elsewhere. However, a pre-existing culture of risk management practice may impact upon the provision of recovery-oriented mental health services.

Aims: To explore how risk management practice impacts upon the implementation of recovery-oriented care within community mental health services.

Method: Semi-structured interviews using vignettes were conducted with eight mental health worker and service user dyads. Grounded theory techniques were used to develop explanatory themes.

Results: Four themes arose: (1) recovery and positive risk taking; (2) competing frameworks of practice; (3) a hybrid of risk and recovery; (4) real-life recovery in the context of risk.

Discussion: In abstract responses to the vignettes, mental health workers described how they would use a positive-risk taking approach in support of recovery. In practice, this was restricted by a risk-averse culture embedded within services. Mental health workers set conditions with which service users complied to gain some responsibility for recovery.

Conclusion: A lack of strategic guidance at policy level and lack of support and guidance at practice level may result in resistance to implementing ROC in the context of RMP. Recommendations are made for policy, training and future research.

Keywords:

• Qualitative research
• recovery-oriented care
• risk management practice

Declaration of interest

The authors report no conflict of interest. The authors alone are responsible for content and writing of this paper.