Abstract
As the number of chain pharmacies has increased, the number of pharmacists available for management positions has not kept pace. Now, many pharmacists are working for store managers and district managers who are not pharmacists. A questionnaire was developed and tested to survey 400 randomly selected pharmacists working for two major pharmacy chains in Texas. Three scales were used to measurc (1) satisfaction with the store manager, (2) satisfaction with the area supervisor, and (3) overall job satisfaction. A response rate of 48.7% was achieved. Satisfaction with the store manager scores for those who did and those who did not have pharmacist store managers were not statistically different, but satisfaction with the area supervisor scores were significantly higher for respondents with pharmacist supervisors than for those with nonpharmacist supervisors. The pharmacist's age, current title, perceived workload, type of day, satisfaction with the manager, and satisfaction with the supervisor were all significant variables in the overall job satisfaction score, while the pharmacist's sex was not a significant factor in this score. It appears that when the area supervisor is not a pharmacist, the chain pharmacist is less satisfied with that supervisor. This may, in turn, have a negative impact on the pharmacist's overall job satisfaction.
