Does Type of Team Matter? An Investigation of the Relationships Between Job Characteristics and Outcomes Within a Team-Based Environment

Abstract

The authors examined the relationship between team type (consultative or substantive); job characteristics; and the outcome variables of job satisfaction, satisfaction with team processes and activities, and team commitment. The present results supported the hypothesis that job characteristics mediate the relationship between team type and team commitment and partially mediate the relationship between team type and job satisfaction and satisfaction with team processes and activities. However, contrary to the hypothesis, consultative team members perceived the content of their jobs to be more enriched and reported higher levels of satisfaction and commitment than did substantive team members.

Keywords:

• attitudes
• commitment
• job characteristics model
• satisfaction
• teams