The relationship between person-organization fit, organizational identification and work outcomes

Abstract

The purpose of this research is to analyse the relationship of person-organization fit in hotels through organizational identification, job performance, production deviance behavior, and the intention to remain. To achieve this, first the literature was consulted to provide a conceptual model. Through conducting a face-to-face interview, a total of 582 questionnaires were collected from employees who were full-time employees of the five-star hotels operating within the Mugla region of Turkey. The data obtained from the survey was analysed via the statistics program; within this explanatory and confirmatory factor analyses were performed within the framework of Structural Equation Modelling. The study concluded and identified, that external factors, namely “person-organization fit”, have an effect on internal factors such as “organizational identification”, “job performance”, “production deviance” and the “intention to remain”. The empirical results indicate that person-organization fit has a significant and positive influence on organizational identification, job performance and intention to remain, while has a significant and negative influence on production deviance behavior. The results also indicate that the organizational identification has an important effect on job performance, intention to remain and production deviance behavior.

Keywords:

• person-organization fit
• organizational identification
• job performance
• production deviance behavior
• intention to remain
• work outcomes

JEL Classification:

• M12
• M51
• M54

Additional information

Notes on contributors

Mahmut Demir

Mahmut DEMIR, Dr, is Associate Professor of Tourism Management in the Department of Hospitality Management, Suleyman Demirel University, Isparta, Turkey. He has BBA, MBA and PhD in Tourism Management. His current research interests are: tourism management, human resources management, organizational behaviour, tourism education and research method for business. He has published books, book chapters and articles in national and international journals and presentations in conference books. He teaches Tourism and Business administration courses at graduate and undergraduate levels. He serves as a reviewer and on editorial boards of national and international journals of tourism.

Sirvan Sen Demir

Şirvan Şen DEMIR, Dr, is Head of Department of Hospitality Management and Assistant Professor of Tourism Management in the Department of Hospitality Management, Suleyman Demirel University, Isparta, Turkey. She has BBA, MBA and PhD in Tourism Management. Her current research interests are: tourism management, tourism marketing, consumer behavior, communication techniques and public relations, and customer relation management. She has published books and articles in national and international journals and presentations in conference books. She teaches Tourism course at undergraduate levels. She serves as a reviewer of national and international journals of tourism.

Kevin Nield

Kevin NIELD, Dr, is Head of Department of Service Sector Management in Sheffield Business School. Before taking up his present position at SHU Kevin has worked in a wide variety of positions within the catering and retail industries and in further education. He has co-researched three editions of the British Hospitality Association's annual British Hospitality: Trends and Statistics and is joint author of Contemporary Issues in Hospitality and Tourism in China and India. Kevin has a particular interest in education and is a honorary associate of the HE Academy network for Hospitality, Leisure, Tourism, Sport and Food and the Director of Education for EuroCHRIE. He has represented the sector on QAA working groups and panels.