62
Views
14
CrossRef citations to date
0
Altmetric
Articles

Field experiences with collaboration technology: A comparative study in Tanzania and South Africa

, &
Pages 201-219 | Published online: 03 Mar 2010

References

  • [1] M. W. Aiken , J. S. Martin , J. G. P. Paolitlo and A. I. Shirani , A Group Decision Support System for Multilingual Groups , Information and Management 26 ( 3 ) ( 1994 ), 155 – 161 .
  • [2] I. Benbasat and L. H. Lim , The Effects of Group, Task, Context and Technology Variables on the Usefulness of Group Support Systems: A Meta-Analysis of Experimental Studies , Small Group Research 24 ( 4 ) ( 1993 ), 430 – 462 .
  • [3] R. O. Briggs and G. J. Vreede De , Measuring satisfaction in GSS meetings , Proceedings of the 18th International Conference on Information Systems, ( 1997 ), pp. 486 – 484 .
  • [4] I. K. Chung and C. R. Adams , A Study on the Characteristics of Group Decision Making Behavior: Cultural Difference Perspective of Korea vs. U.S., Journal of Global Information Management ( 1997 ), Summer.
  • [5] C. W. Churchman , The Design of Inquiring Systems: Basic Concepts of Systems and Organizations , New York : Basic Books , 1971 .
  • [6] V. K. Clawson , R. P. Bostrom and R. Anson , The Role of the Facilitator in Computer-Supported Meetings , Small Group Research 24 ( 4 ) ( 1993 ), 547 – 565 .
  • [7] W. Cukier and C. Middleton , Cultural Diversity and Group Decision Support Systems , in: The Human Side of Information Technology Management , E. J. Szewczak and M. Khosrowpour , Harrisburg , PA : Idea Group Publishing , 1996 , pp. 294 – 316 .
  • [8] Daad , Interfaces between University and Society: African Universities respond to Challenges of Development , Report on a Regional Conference, Cape Town, South Africa March 11 – 16 , ( 2001 ).
  • [9] R. M. Davison , GSS and action research in the Hong Kong police , Information Technology and People 14 ( 1 ) ( 2001 ), 60 – 77 .
  • [10] R. M. Dabison and R. O. Briggs , GSS for Presentation Support , Communications of the ACM 43 ( 9 ) ( 2000 ), 91 – 97 .
  • [11] R. M. Davison and E. Jordan , Cultural factors in the adoption and use of GSS , Proceedings of the IFIP WG8.4 Working Conference, Tucson, April, 1996 .
  • [12] R. M. Davison and E. Jordan , Group Support Systems: Barriers to Adoption in Cross-Cultural Setting , Journal of Global Information Technology Management 1 ( 2 ) ( 1998 ), 37 – 50 .
  • [13] R. Davison , S. Qureshi , G. J. Vreede De , D. R. Vogel and N. Jones , Group Support Systems through the Lens of Action Research: Experiences in Organisations , Journal of Global Information Technology Management 3 ( 4 ) ( 2000 ), 6 – 23 .
  • [14] A. R. Dennis and R. B. Gallupe , A History of Group Support Systems Empirical Research: Lessons Learned and Future Directions , in: Group Support Systems - New Perspectives , L. M. Jessup and J. S. Valacich , eds, New York : Macmillan Publishing Company , 1993 .
  • [15] A. R. Dennis , B. J. Haley and R. J. Vandenberg , A Meta-Analysis of Effectiveness, Efficiency, and Participant Satisfaction in Group Support Systems Research , Proceedings of the 17th International Conference on Information Systems, Cleveland, ( 1996 ).
  • [16] A. R. Dennis , J. F. Nuhamaker , Jr. and D. R. Vogel , A comparison of laboratory and field research in the study of electronic meetings systems , Journal of Management Information Systems 7 ( 2 ) ( 1991 ), 107 – 135 .
  • [17] G. Desanctis and M. S. Poole , Capturing the Complexity in Advanced Technology Use: Adaptive Structuration Theory , Organization Science 5 ( 2 ) ( 1994 ), 121 – 147 .
  • [18] M. Doyle and D. Straus , How to make meetings works , Berkley Pub Group , 1993 .
  • [19] C. Eden , On evaluating the performance of wide-band' GDSS's , European Journal of Operational Research 81 ( 1995 ), 302 – 311 .
  • [20] J. Fjermestad and S. R. Hiltz , An Assessment of Group Support Systems Experimental Research: Methodology and Results , Journal of Management Information Systems 15 ( 3 ) ( 1998 ), 7 – 149 .
  • [21] J. Fjermestad and S. R. Hiltz , A Descriptive Evaluation of Group Support Systems Case and Field Studies , Journal of Management Information Systems 17 ( 3 ) ( 2000 ).
  • [22] T. L. Griffith , Cross-cultural and cognitive issues in the implementation of new technology: focus on group support systems and Bulgaria , Interacting with Computers 9 ( 1998 ), 431 – 447 .
  • [23] J. F. Hartley , Case studies in organizational research , in: Qualitative Methods in Organizational Research? A Practical Guide , C. Cassell and G. Symon , eds, London : Sage Publications , 1994 .
  • [24] T. H. Ho , K. S. Raman and R. T. Watson , Group Decision Support Systems: The Cultural Factor , Proceedings of the 10th Annual International Conference on Information Systems.
  • [25] M. Jensen , Africa Internet Connectivity: ICTs Telecommunications , Internet and Computer Infrastructure in Africa, ITU, ( 2001 ).
  • [26] L. M. Jessup and J. S. Valacich , eds, Group Support Systems: New Perspectives , New York : Macmillan , 1993 .
  • [27] A. N. Jones and L. Miller , Using Technology for Stakeholder Consultation - The World Bank's Use of GroupSystems V in Developing Countries , Proceedings of the 30th Annual Hawaii International Conference on System Sciences, 1997 , pp. 464 – 468 .
  • [28] N. Jones and G. J. Vreede , DE, Using Collaborative Technology in Environmental Strategy Development , Local Environment 5 ( 2 ) ( 2000 ), 211 – 216 .
  • [29] K. Lyytinen , P. Maaranen and J. Knuuttila , Unusual Business or Business as Usual: An Investigation of Meeting Support Requirements in Multilateral Diplomacy, Accounting , Management & Information Technology 3 ( 2 ) ( 1993 ), 97 – 117 .
  • [30] R. J. Mejias , M. M. Shepherd , D. R. Vogel and L. Lazaneo , Consensus and Perceived Satisfaction Levels: A Cross-Cultural Comparison of GSS and Non-GSS Outcomes within and between the United States and Mexico , Journal of Management Information Systems 13 ( 3 ) ( 1997 ), 137 – 161 .
  • [31] R. J. Mejias , D. R. Vogel , J. F. Nunamaker , Jr. , and L. Lazaneo , Productivity, Consensus and Participation Equality in Mexico: A Field Study Comparison of GSS and non-GSS Outcomes, Journal of Information Management ( 1997 ).
  • [32] R. J. Mejias , D. R. Vogel and M. M. Shepherd , GSS meeting productive and participation equality: A US and Mexico cross-cultural field study , Proceedings of the 30th Hawaiian International Conference on System Sciences, 2, ( 1997 ), 469 – 478 .
  • [33] R. J. S. Mgaya , Adoption and Diffusion of Group Support Systems in Tanzania , Doctoral Dissertation, Delft University of Technology, ( 1999 ).
  • [34] B. Morales , H. Morelra and D. R. Vogel , Group Support for Regional Development in Mexico, Proceedings of the 28th Annual Hawaiian International Conference on System Sciences , IEEE Computer Society Press ( 1995 ).
  • [35] F. Niederman , Facilitating Computer-Supported Meetings: An Exploratory Comparison of US and Mexican Facilitators , Journal of Global Information Management 5 ( 1 ) ( 1997 ).
  • [36] J. F. Nunamaker , Jr. , A. R. Dennis , J. S. Valacich , D. R. Vogel and J. F. George , Electronic Meeting Systems to Support Group Work , Communications of the ACM 34 ( 7 ) ( 1991 ), 40 – 61 .
  • [37] M. Odedra , IT Applications in the Commonwealth Developing Countries , in: Information Technology Policies and Applications in the Commonwealth Developing Countries , M. Odedra and S. Madon , eds, London : Commonwealth Secretariat , 1993 .
  • [38] G. P. Pervan , A Review of Research in Group Support Systems: Leaders, Approaches and Directions, Decision Support Systems , ( 1998 ), 149 – 159 .
  • [39] B. Q. Post , A Business Case Framework for Group Support Technology , Journal of Management Information Systems 9 ( 3 ) ( 1993 ), 7 – 26 .
  • [40] M. A. Quaddus , L. L. Tung , W. M. Foo , L.-J. Poh , Group conflict and conflict management in a decision conferencing environment in Singapore , Proceedings of the 33rd Hawaiian International Conference on System Sciences, Maui, Hawaii, ( 2000 ).
  • [41] S. Qureshi , Fostering Associations in Africa through Networking, Information Infrastructure and Policy ( 1 – 13 ) ( 1998 ).
  • [42] R. Sandbrook , The Politics of Africa's Economic Recovery , Cambridge : Cambridge University Press , 1993 .
  • [43] J. Steinberg , Information Technology and Development Beyond Either/Or , The Brookings Review 21 ( 2 ) ( 2003 ), 45 – 48 .
  • [44] B. Robichaux and R. B. Cooper , GSS participation: A cultural examination , Information and Management 33 ( 1998 ), 287 – 300 .
  • [45] Sida , A Country ICT Survey for Tanzania , Miller Esselaar and Associates , ( 2001 ).
  • [46] D. Splettstoesser , Development Decision Centers: A strategy to improve decision making , Proceedings of an Electronic Conference on IT in West Africa, 1995 .
  • [47] D. Splettstoesser and M. Splettstoesser , GSS-Based Environmental Planning in Tanzania , Journal of Global Information Management 6 ( 2 ) ( 1998 ), 26 – 34 .
  • [48] A. Strauss and J. Corbin , Basics of Qualitative Research: Grounded Theory Procedures and Techniques , 2nd edition , Newbury Park : Sage , 1998 .
  • [49] B. Tan , R. Watson , K. Wei , K. Raman and P. Kerola , National Culture and Group Support Systems: Examining the Situation Where Some People are More Equal than Others , Proceedings of the 26th Annual Hawaiian International Conference on Systems Science , IEEE Computer Society Press , 1993 , 132 – 141 .
  • [50] B. C. Y. Tan , K. Wei , R. T. Watson and R. M. Walczuch , Reducing Status Effects with Computer-Mediated Communication: Evidence from Two Distinct National Cultures , Journal of Management Information Systems 15 ( 1 ) ( 1998 ), 119 – 141 .
  • [51] Tanzanin , Tanzania Development Vision 2025 , The Government Printer , Dar es Salaam , 1999 .
  • [52] L. L. Tung and M. A. Quaddus , Cultural differences explaining the differences in results in GSS: implications for the next decade , Decision Support Systems 33 ( 2002 ), 177 – 199 .
  • [53] D. R. Vogel and S. Qureshi , Tools: In Quest of Adequate Support, Telecooperation-Proceedings of the XV IFIP World Computer Congress , Vienna : Austrian Computer Society , ( 1998 ), 231 – 244 .
  • [54] D. Vogel , M. Genuchten , D. Lou , S. Verveen , M. Eekhout Van , and T. Adams , Exploratory Research on the Role of National and Professional Cultures in a Distributed Learning Project , IEEE Transactions on Professional Communication 44 ( 2 ) ( 2001 ), 114 – 125 .
  • [55] G. J. Vreede and H. De Bruijn , Exploring the Boundaries of Successful GSS Application: Supporting Inter-Organizational Policy Networks , DataBase 30 ( 3–4 ) ( 1999 ), 111 – 131 .
  • [56] G. J. Vreede , N. , De Jones and R. J. S. Mgaya , Exploring the Application and Acceptance of Group Support Systems in Africa , Journal of Management Information Systems 15 ( 3 ) ( 1998 ), 197 – 234 .
  • [57] R. Watson , T. Ho and K. Raman , Culture: A Fourth Dimension of Group Support Systems , Communications of the ACM 37 ( 10 ) ( 1994 ), 45 – 55 .
  • [58] World Bank, Partnership for Capacity Building in Africa - Strategy and Program of Action, Washington. www.tanzania.go.tz (www.tanzania.go.tz) United Republic of Tanzania - The Official Website
  • http://www.gov.za/yearbook/2002/landpeople.htm (http://www.gov.za/yearbook/2002/landpeople.htm) South Africa Yearbook (2002).
  • [59] P. Yoong , Training facilitators for face-to-face electronic meetings: an experiential learning approach , Informing Science 1 ( 2 ) ( 1998 ), 31 – 36 .
  • [60] M. Warschauer , Demystifying the Digital Divide, Scientific American 42–27 (August ( 2003 )).

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.