A cross-country comparative analysis of e-government service delivery among Arab countries

References

• Abusin , M. ( 2007 , June). Government of Sudan e-government initiative: Challenges and opportunities . Proceedings of the 7th European Conference on e-Government, Haagse Hogeschool, Den Haag, the Netherlands.
   Google Scholar
• AL-Shehry , A. , Rogerson , S. , Fairweather , N. B. , & Prior , M. ( 2006 , September). The motivations for change towards e-government adoption: Saudi Arabia as a case study. eGovernment Workshop '06 (eGOV06) , Brunel University , West London , UK .
   Google Scholar
• Aladwani , A. ( 2003 ). Key internet characteristics and e-commerce issues in Arab countries . Information Technology and People , 16 ( 1 ), 9 – 20 .
   Google Scholar
• Australian Government Information Management Office ( 2007 ). E-democracy community of practice . Retrieved February 7, 2007, from
   Google Scholar
• Australian IT ( 2007 ). Diggers get a test shot at e-voting . Retrieved February 7, 2007, from
   Google Scholar
• Bertot , J. ( 2003 ). The multiple dimensions of the digital divide: more than the technology “haves” and “have nots.” Government Information Quarterly , 20 , 185 – 191 .
   Web of Science ®Google Scholar
• Central Intelligence Agency (CIA) . ( 2006 ). The World Factbook . Retrieved February 10, 2007, from
   Google Scholar
• Chandler , S. , & Emanuels , S. ( 2002 ). Transformation not automation . Proceedings of the 2nd European Conference on e-Government, St. Catherine's College, Oxford, UK.
   Google Scholar
• Chatfield , A. , & Alhujran , O. ( 2007 ). An analysis of e-government maturity models from a user-centric perspective: Toward a public value proposition . Proceedings of EEE'07 - The 2007 International Conference on e-Learning, e-Business, Enterprise Information Systems, and e-Government, Monte Carlo Resort, Las Vegas, Nevada, June 25–28, 2007.
   Google Scholar
• Ciborra , C. , & Navarra , D. ( 2005 ). Good governance, development theory, and aid policy: Risks and challenges of e-government in Jordan . Journal of Information Technology for Development , 11 ( 2 ), 141 – 159 .
   Google Scholar
• Coleman , S. , & Norris , D. ( 2005 ). A new agenda for e-democracy . Oxford Internet Institute, Forum Discussion Paper No. 4, January 2005.
   Google Scholar
• Dada , D. ( 2006 ). The failure of e-government in developing countries . The Electronic Journal on Information Systems in Developing Countries , 26 ( 7 ), 1 – 10 .
   Google Scholar
• Gefen , D. , Rose , G. , Warkentin , M. , & Pavlou , P. ( 2005 ). Cultural diversity and trust in IT adoption: A comparison of potential e-voters in the USA and South Africa . Journal of Global Information Management , 13 ( 1 ), 54 – 78 .
   Web of Science ®Google Scholar
• Grönlund , A. ( 2002 ). Emerging infrastructures for e-democracy . e-Service Journal , 2 ( 1 ), 62 – 89 .
   Google Scholar
• Hachigian , N. , & Wu , L. ( 2003 ). Political implications of the information revolution in Asia . Retrieved February 3, 2007, from
   Google Scholar
• Howard , M. ( 2001 ). e-Government across the globe: How will “e” change government . Government Finance Review , 17 ( 4 ), 6 – 9 .
   Google Scholar
• Internet World Stats . ( 2007 ). Internet usage statistics in Asia . Retrieved February 5, 2007, from
   Google Scholar
• Interoperable Delivery of European e-Government Services to Public Administrations, Businesses and Citizens (IDABC) . ( 2003 ). Denmark to experiment e-voting in 2004 European elections . Retrieved February 2, 2007, from
   Google Scholar
• Interoperable Delivery of European e-Government Services to Public Administrations, Businesses and Citizens (IDABC) . ( 2006 ). Danish school board to be elected electronically . Retrieved February 2, 2007, from
   Google Scholar
• Kim , B. ( 2006 ). E-Democracy in the Information Age: The Internet and the 2002 Presidential Election in South Korea . Graduate Journal of Asia-Pacific Studies , 4 ( 2 ), 53 – 62
   Google Scholar
• Kim , S. ( 2006 , April). Converging e-democracy and e-government model toward an evolutionary model of e-governance: The case of South Korea . UNDP-APDIP/UNCRD Regional Workshop on Capacity Building of Asia Pacific. Bangkok, Thailand.
   Google Scholar
• King , J. , & Kraemer , K. ( 1984 ). Evolution and organizational information systems: An assessment of Nolan's stage model . Communications of the ACM , 27 ( 5 ), 466 – 475 .
   Web of Science ®Google Scholar
• Kostopoulos , G. ( 2003 ). E-government in the Arabian gulf: A vision toward reality . Proceedings of IADIS International Conference on e-Society, Lisbon, Portugal.
   Google Scholar
• Layne , K. , & Lee , J. ( 2001 ). Developing fully functional e-government: A four stage model . Government Information Quarterly , 18 ( 1 ), 122 – 136 .
   Web of Science ®Google Scholar
• Lee , S. , Tan , X. , & Trimi , S. ( 2005 ). Current practices of leading e-government countries . Communications of the ACM , 48 ( 10 ), 99 – 104 .
   Web of Science ®Google Scholar
• Mahrer , H. , & Krimmer , R. ( 2005 ). Towards the enhancement of e-democracy: Identifying the notion of the middleman paradox . Information Systems Journal , 15 ( 1 ), 27 – 42 .
   Web of Science ®Google Scholar
• Moon , M. ( 2002 ). The evolution of e-government among municipalities: Rhetoric or reality ? Public Administration Review , 62 ( 4 ), 424 – 433 .
   Web of Science ®Google Scholar
• Reddick , C. ( 2004 ). A two-stage model of e-government growth: Theories and empirical evidence for U.S . cities. Government Information Quarterly , 21 ( 1 ), 51 – 64 .
   Web of Science ®Google Scholar
• Siau , K. , & Long , Y. ( 2005 ). Synthesizing e-government stage models—a meta-synthesis based on meta-ethnography approach . Industrial Management and Data Systems , 105 ( 4 ), 443 – 458 .
   Web of Science ®Google Scholar
• Swedish Government Offices . ( 2004 ). The principle of public access to official documents . Retrieved February 15, 2007, from
   Google Scholar
• United Nations (UN) . ( 2003 ). World public sector report 2003: e-government at the crossroads . New York : United Nations .
   Google Scholar
• United Nations (UN) . ( 2005 ). UN global e-government readiness report 2005: from e-government to e-inclusion . Retrieved February 1, 2007, from
   Google Scholar