Supporters and football governance, from customers to stakeholders: A literature review and agenda for research

References

• All Party Parliamentary Football GroupEnglish football and its governance2009ThalesLondon, England
   Google Scholar
• J.AlmAction for Good Governance in International Sports Organisations2013Play the Game/Danish Institute for Sport StudiesCopenhagen, Denmark
   Google Scholar
• Arnaut, J. (2006). Independent European sport review (final version), a report by José Luis Arnaut. Retrieved from http://www.ethicsandsport.com/public/uploads/files/documentatie/Independent%20European%20Sport%20Review%202006%20Full_Report_EN.pdf
   Google Scholar
• T.BrookingUnited for changeSoccer & Society1320002429
   Google Scholar
• A.BrownNot for sale? The destruction and reformation of football communities in the Glazer takeover of Manchester UnitedSoccer & Society842007614635
   Google Scholar
• A.BrownOur club, our rules: Fan communities at FC United of ManchesterSoccer & Society932008346358
   Google Scholar
• A.BrownA.WalshNot for sale1999MainstreamEdinburgh, Scotland
   Google Scholar
• A.BrownA.WalshFootball supporters’ relations with their clubs: A European perspectiveSoccer & Society13200088101
   Google Scholar
• A.BurnhamTime for change: Supporters DirectSoccer & Society1320004548
   Google Scholar
• Chappelet, J. L., & Mrkonjic, M. (2013). Basic indicators for better governance in international sport (BIBGIS): An assessment tool for international sport governing bodies. IDHEAP Working paper 1/2013. Retrieved from http://www.transparency.ch/de/PDF_files/Newsletter/201306_Newsletter_Publikation_Chappelet_und_Mrkonjic__2013__Basic_Indicators_for_Better_Governance_in_International_Sport.pdf
   Google Scholar
• J.A.ClelandFrom passive to active: The changing relationship between supporters and football clubsSoccer & Society1152010537552
   Google Scholar
• J.ClelandA.K.Dixon‘Black and whiters’: The relative powerlessness of ‘active’ supporter organization mobility at English Premier League football clubsSoccer & Society164201554055410.1080/14660970.2014.891988
   Google Scholar
• D.ConnThe football business: Fair game in the 1990s?1997MainstreamEdinburgh, Scotland
   Google Scholar
• D.ConnClubbing togetherM.JacksonP.MaltbyTrust in football2004Institute for Public Policy ResearchLondon, England2528
   Google Scholar
• Conn, D. (2009, October 14). Supporters Direct keeps the faith in fan ownership despite setbacks. The Guardian. Retrieved from http://www.guardian.co.uk/football/blog/2009/oct/14/supporters-trust-uefa-david-conn
   Google Scholar
• J.W.CreswellW.E.HansonV.L.Plano ClarkA.MoralesQualitative research designs: Selection and implementationThe Counselling Psychologist352007236264
   Web of Science ®Google Scholar
• M.CrickShareholders united against MurdochSoccer & Society1320006469
   Google Scholar
• P.CrowtherBroadcasters v regulators: The threat to football from media company ownership of football clubsSoccer & Society1320003035
   Google Scholar
• G.CunninghamUnderstanding the diversity-related change process: A field studyJournal of Sport Management232009407428
   Web of Science ®Google Scholar
• G.CunninghamTheory and theory development in sport managementSport Management Review161201314
   Web of Science ®Google Scholar
• Department for Culture, Media and Sport (DCMS)Football governance: Seventh report of session 2010–122011The Stationary OfficeLondon, England Retrieved from http://www.publications.parliament.uk/pa/cm201012/cmselect/cmcumeds/792/792i.pdf
   Google Scholar
• Department for Culture, Media and Sport (DCMS)Football governance follow-up: Fourth report of session 2012–132013The Stationary OfficeLondon, England Retrieved from http://www.publications.parliament.uk/pa/cm201213/cmselect/cmcumeds/509/509.pdf
   Google Scholar
• Department for Culture, Media and Sport (DCMS). (2014, October 21). Government sets up experts group to forge stronger links between supporters and professional football clubs. Gov.uk online. Retrieved from http://https://www.gov.uk/government/news/government-sets-up-experts-group-to-forge-stronger-links-between-supporters-and-professional-football-clubs
   Google Scholar
• K.DixonA ‘third way’ for football fandom research: Anthony Giddens and structuration theorySoccer & Society1222011279298
   Google Scholar
• K.DixonThe role of lateral surveillance in the construction of authentic football fandom practiceSurveillance & Society1142014424438
   Google Scholar
• A.DohertyInvesting in sport management: The value of good theorySport Management Review1612013511
   Web of Science ®Google Scholar
• J.DruryWest Ham United FC – Breaking the bondD.BrimsonRebellion: The inside story of football's protest movement2006John BlakeLondon, England173206
   Google Scholar
• Football Task ForceInvesting in the community1999The Stationery OfficeLondon, England
   Google Scholar
• Football Task ForceFootball: Commercial issues1999The Stationary OfficeLondon, England
   Google Scholar
• R.E.FreemanStrategic management: A stakeholder approach1984Pitman Press
   Google Scholar
• A.GeeraertJ.AlmM.GrollGood governance in international sport organizations: An analysis of the 35 Olympic sport governing bodiesInternational Journal of Sport Policy and Politics632013281306
   Google Scholar
• T.GibbonsK.DixonSurf's up! A call to take English soccer fan interactions on the internet more seriouslySoccer & Society1152010599613
   Google Scholar
• T.GibbonsD.Nutall‘True fan = watch match’? In search of the ‘authentic’ soccer fanSoccer & Society201410.1080/14660970.2014.980735
   Google Scholar
• R.GiulianottiSupporters, followers, fans and flaneurs: A taxonomy of spectator identities in footballSport and Social Issues26220022546
   Google Scholar
• R.GiulianottiSport spectators and the social consequences of commodification: Critical perspectives from Scottish footballJournal of Sport and Social Issues292005386410
   Web of Science ®Google Scholar
• S.HamilA whole new ball game? Why football needs a regulatorS.HamilJ.MichieC.OughtonA game of two halves? The business of football1999RoutledgeLondon, England2339
   Google Scholar
• S.HamilM.HoltJ.MichieC.OughtonL.ShailerThe corporate governance of professional football clubsCorporate Governance4220044451
   Google Scholar
• S.HamilJ.MichieC.OughtonS.WarbyRecent developments in football ownershipSoccer & Society132000110
   Google Scholar
• I.HenryP.C.LeeGood governance and ethics in sportJ.BeechS.ChadwickThe business of sport management2004Pearson Education LimitedHarlow, England2542
   Google Scholar
• M.HoltJ.MichieC.OughtonL.ShailerThe state of the game: The corporate governance of football clubs 2004. Research paper no. 32004Football Governance Research Centre,Birkbeck, London
   Google Scholar
• B.HoulihanAccountability and good governanceJ.AlmAction for Good Governance in International Sports Organisations (AGGIS) final report2013Play the game/Danish Institute for Sport StudiesCopenhagen, Denmark2225 Retrieved from http://https://lirias.kuleuven.be/bitstream/123456789/397727/1/AGGIS_Final_report.pdf
   Google Scholar
• J.HudsonCritically examining the commercialisation of English football: A case for government intervention?Sociology of Sport Online412001 Retrieved from http://physed.otago.ac.nz/sosol/v4i1/v4i1hud.htm
   Google Scholar
• J.HughsonE.PoultonOnly genuine fans need apply: An organisational analysis of the English Football Association's response to football supporter stereotypesInternational Journal of Sport Management21/220076982
   Google Scholar
• M.JoyceWimbledon FC – No to Merton!D.BrimsonRebellion: The inside story of football's protest movement2006John BlakeLondon, England125160
   Google Scholar
• D.KennedyFootball stadium relocation and the commodification of football: The case of Everton supporters and their adoption of the language of commerceSoccer & Society133201234135810.1080/14660970.2012.655504
   Google Scholar
• D.KennedyP.KennedySupporter trusts and third way politicsSport in Society102200728530310.1080/17430430601147120
   Google Scholar
• P.KennedySupporters Direct and supporters’ governance of football: A model for Europe?Soccer & Society133201240942510.1080/14660970.2012.655509
   Google Scholar
• A.KingThe end of the terraces: The transformation of English football in the 1990s1998Leicester University PressLondon, England
   Google Scholar
• B.LomaxDemocracy and fandom: Developing a supporters’ trust at Northampton Town FCSoccer & Society1120007987
   Google Scholar
• P.MaddenT.RobinsonSupporter influence on club governance in a sports league, a ‘utility maximization’ modelScottish Journal of Political Economy5942012339360
   Web of Science ®Google Scholar
• D.MalcolmFootball business and football communities in the twenty-first centurySoccer & Society132000102113
   Google Scholar
• A.MargalitYou’ll never walk alone: On property, community, and football fansTheoretical Inquiries in Law1012008217240
   Google Scholar
• P.MartinFootball, community and cooperation: A critical analysis of supporter trusts in EnglandSoccer & Society842007636653
   Google Scholar
• Michie, J., & Oughton, C. (2005). FA: Fit for purpose? A report for the sports nexus. Retrieved from http://www.englandtillidie.org/uploads/5/2/1/6/5216475/fa_fit_for_purpose.pdf
   Google Scholar
• P.MillwardReclaiming the Kop? Analysing Liverpool supporters’ 21st century mobilizationsSociology462012633648
   Google Scholar
• R.NashContestation in modern English professional football: The independent supporters association movementInternational Review for the Sociology of Sport354200046548610.1177/101269000035004002
   Google Scholar
• S.RedheadThe passion and the fashion: Football fandom in new Europe1993AveburyAldershot, England
   Google Scholar
• J.RookwoodN.ChanThe 39th game: Fan responses to the Premier League's proposal to globalize the English gameSoccer & Society1262011897913
   Google Scholar
• B.SenauxA stakeholder approach to football club governanceInternational Journal of Sport Management and Marketing412008417
   Google Scholar
• C.SmithStrengthening the voice of supportersSoccer & Society1320001316
   Google Scholar
• A.SparkesB.SmithQualitative methods in sport, exercise and health: From process to product2014RoutledgeAbingdon, England
   Google Scholar
• R.StakeQualitative case studiesN.DenzinY.LincolnHandbook of qualitative research3rd ed.2005SageLondon, England366381
   Google Scholar
• Supporters DirectWhat is the feasibility of a Supporters Direct Europe? Report prepared for UEFA2009Supporters DirectLondon, England
   Google Scholar
• Supporters DirectDeveloping football regulation to encourage supporter community ownership in football. Supporters Direct Briefing Paper No. 22011Supporters DirectLondon, England
   Google Scholar
• Supporters Direct. (2014). Facts & figures. Retrieved from http://www.supporters-direct.org/homepage/aboutsupportersdirect/facts-figures
   Google Scholar
• Swansea City Supporters Society LimitedMinutes of the 11th annual general meeting2011 Retrieved from http://www.swanstrust.co.uk/AGM-Info.aspx
   Google Scholar
• R.TaylorFootball and its fans: Supporters and their relations with the game, 1885–19851992Leicester University PressLeicester, England
   Google Scholar
• R.TaylorThe birth of the FSA (part 1 – Heysel and the early FSA) [Blog post]2014, December 19 Retrieved from http://www.fsf.org.uk/blog/view/the-birth-of-the-fsa-part-1
   Google Scholar
• G.TrailP.ChelladuraiPerceptions of goals and processes of intercollegiate athletics: A case studyJournal of Sport Management1422000154178
   Web of Science ®Google Scholar
• G.WaltersThe implementation of a stakeholder management strategy during stadium development: A case study of Arsenal Football Club and the Emirates stadiumManaging Leisure1620114964
   Google Scholar
• T.WatkinsCherries in the black: AFC Bournemouth's journey from bankruptcy to rude health under supporter leadershipSoccer & Society1320005763
   Google Scholar
• D.WebberNo longer the people's game: Karl Polanyi and the double movement ‘against modern football’Paper presented at the conference ‘Whose Game is it? Supporters & Football Governance’ Loughborough University, 24–25 October 2014(2014) Retrieved from http://www.free-project.eu/documents-free/Working%20Papers/Webber%20No%20Longer%20the%20Peoples%20Game%20Karl%20Polanyi%20and%20the%20Double%20Movement%20Against%20Modern%20Football.pdf
   Google Scholar
• J.WelfordB.GarcíaB.SmithA ‘healthy’ future? Supporters’ perceptions of the current state of English footballSoccer and Society162–32015322343
   Google Scholar
• D.WhiteheadAFC Bournemouth – Community club… or con?D.BrimsonRebellion: The inside story of football's protest movement2006John BlakeLondon, England5372
   Google Scholar
• J.WilliamsRethinking sports fandom: The case of European soccerLeisure Studies2622007127146
   Google Scholar
• J.WilliamsWalking alone together the Liverpool way: Fan culture and ‘clueless’ yanksSoccer & Society1332012426442
   Google Scholar
• Winter, H. (2011, January 20). Hugh Robertson: Football is the worst governed sport in Britain. The Telegraph. Retrieved from http://www.telegraph.co.uk/sport/football/teams/england/8272697/Hugh-Robertson-football-is-the-worst-governed-sport-in-Britain.html
   Google Scholar