276
Views
14
CrossRef citations to date
0
Altmetric
Original Article

Usage and impact of technology enabled job learning

, &
Pages 69-86 | Received 13 Aug 2009, Accepted 30 Jul 2010, Published online: 19 Dec 2017

References

  • AgarwalRKarahannaETime flies when you’re having fun: cognitive absorption and beliefs about information technology usageMIS Quarterly200024466569410.2307/3250951
  • AhearneMJonesERappAMathieuJHigh touch through high tech: the impact of salesperson technology usage on sales performance via mediating mechanismsManagement Science200854467168510.1287/mnsc.1070.0783
  • BarkiHTitahRBoffoCInformation system use-related activity: an expanded behavioral conceptualization of individual-level information system useInformation Systems Research200718217319210.1287/isre.1070.0122
  • BaronRMKennyDAThe moderator-mediator variable distinction in social psychological research: conceptual, strategic, and statistical considerationsJournal of Personality & Social Psychology19865161173118210.1037/0022-3514.51.6.1173
  • BarrettMWalshamGElectronic trading and work transformation in the London insurance marketInformation Systems Research199910112210.1287/isre.10.1.1
  • BereiterCEducation and Mind in the Knowledge Age2002
  • BohWFSlaughterSAEspinosaJALearning from experience in software development: a multilevel analysisManagement Science20075381315133110.1287/mnsc.1060.0687
  • BravermanHLabor and Monopoly Capital1974
  • BrynjolfssonEHittLMBeyond computation: information technology, organizational transformation and business performanceJournal of Economic Perspectives2000144234810.1257/jep.14.4.23
  • BrynjolfssonEMaloneTWGurbaxaniVKambilADoes information technology lead to smaller firms?Management Science199440121628164410.1287/mnsc.40.12.1628
  • Burton-JonesAStraubDWReconceptualizing system usage: an approach and empirical testInformation Systems Research200617322824610.1287/isre.1060.0096
  • ChanYIT value: the great divide between qualitative and quantitative and individual and organizational measuresJournal of Management Information Systems200016422526110.1080/07421222.2000.11518272
  • ChinWWIssues and opinion on structural equation modellingMIS Quarterly1998221viixvi
  • ChinWWThe partial least squares approach to structural equation modellingModern Methods for Business Research1998295336
  • CooperRBZmudRWInformation technology implementation research: a technology diffusion approachManagement Science199036212313910.1287/mnsc.36.2.123
  • CurleyKFPyburnPJ‘Intellectual’technologies: the key to improving white-collar productivitySloan Management Review19822413139
  • DavisFDPerceived usefulness, perceived ease of use, and user acceptance of information technologyMIS Quarterly198913331934010.2307/249008
  • DavisTRVInformation technology and white-collar productivityAcademy of Management Executive199151556710.5465/AME.1991.4274721
  • DeLoneWHMcLeanERInformation systems success: the quest for the dependent variableInformation Systems Research199231609510.1287/isre.3.1.60
  • DevarajSKohliRPerformance impacts of information technology: is actual usage the missing link?Management Science200349327328910.1287/mnsc.49.3.273.12736
  • DiamantopoulosARieflerPRothKPAdvancing formative measurement modelsJournal of Business Research200861121201130210.1016/j.jbusres.2008.01.008
  • DollWJTorkzadehGThe measurement of end-user computing satisfaction: theoretical and methodological issuesMIS Quarterly199115151010.2307/249429
  • Ein-DorPSegevEOrganizational context and the success of management information systemsManagement Science197824101064107710.1287/mnsc.24.10.1064
  • FairlieRWThe personal computer and entrepreneurshipManagement Science200652218720310.1287/mnsc.1050.0479
  • FiliatraultPHarveyJChebatJService quality and service productivity management practicesIndustrial Marketing Management199625324325510.1016/0019-8501(95)00129-8
  • GefenDStraubDA practical guide to factorial validity using PLS-Graph: tutorial and annotated exampleCommunications of the Association for Information Systems20051691109
  • GoodhueDThompsonRTask-technology fit and individual performanceMIS Quarterly199519221323610.2307/249689
  • HamiltonSChervanyNLEvaluating information systems effectiveness, Part I. Comparing alternative approachesMIS Quarterly198153556910.2307/249291
  • HardinAChangJCJFullerMFormative versus reflective measurement: comment on Marakas, Johnson, and Clay (2007)Journal of the Association for Information Systems200899519535
  • HardinAChangJCJFullerMClarifying the use of formative measurement in the IS discipline: the case of computer self-efficacyJournal of the Association for Information Systems200899544546
  • Hardin A, Chang JCJ, Fuller M and Torkzadeh G (forthcoming) Formative measurement and academic research: in search of measurement theory. Educational and Psychological Measurement.
  • HarveyJLefebvreELefebvreLTechnology and the creation of value in services: a conceptual modelTechnovation199313848149510.1016/0166-4972(93)90064-3
  • HirschhornLFarduharKProductivity, technology and the decline of the autonomous professionalInformation Technology & People198524245265
  • HowellDRBreivikEWilcoxJBReconsidering formative measurementPsychological Methods200712220521810.1037/1082-989X.12.2.205
  • IvesBHamiltonSDavisGA framework for research in computer-based management information systemsManagement Science198026991093410.1287/mnsc.26.9.910
  • JarvisCBMacKenzieSBPodsakoffPA critical review of construct indicators and measurement model mis-specification in marketing and consumer researchJournal of Consumer Research20033019921810.1086/376806
  • JuddCMKennyDAProcess analysis: estimating mediation in treatment evaluationsEvaluation Review1981560261910.1177/0193841X8100500502
  • KennyDAKashyDABolgerNData Analysis in Social Psychology1998
  • KohliRDevarajSMeasuring information technology payoff: a meta-analysis of structural variables in firm-level empirical researchInformation Systems Research200314212714510.1287/isre.14.2.127.16019
  • KraemerKLDanzigerJNThe impacts of computer technology on the worklife of information workersSocial Science Computer Review19908459261310.1177/089443939000800411
  • LambrechtJJRedmannDHStitt-GohdesWLLearning the ropes: on-the-job experiences of computer usersInformation Technology, Learning, and Performance Journal20042221332
  • LankauMJScanduraTAAn investigation of personal learning in mentoring relationships: content, antecedents, and consequencesAcademy of Management Journal200245477979010.2307/3069311
  • LilienGLRangaswamyAVan BruggenGHStarkeKDSS effectiveness in marketing resource allocation decisions: reality vs. perceptionInformation Systems Research200415321623510.1287/isre.1040.0026
  • LongRJThe impact of new office information technology on job quality of female and male employeesHuman Relation199346893996110.1177/001872679304600803
  • MacKinnonDPLockwoodCMHoffmanJMWestSGSheetsVA comparison of methods to test mediation and other intervening variable effectsPsychological Methods2002718310410.1037/1082-989X.7.1.83
  • MahmoodMASoonSKA comprehensive model for measuring the potential impact of information technology on organizational strategic variablesDecision Sciences199122486989710.1111/j.1540-5915.1991.tb00368.x
  • MarchJExploration and exploitation in organization learningOrganizational Science199121718710.1287/orsc.2.1.71
  • MeloneNPA theoretical assessment of the user-satisfaction construct in information systems researchManagement Science1990361769110.1287/mnsc.36.1.76
  • MorrisonEWNewcomer information seeking: exploring types, modes, sources, and outcomesAcademy of Management Journal199336355758910.2307/256592
  • MyersBLKappelmanLAPrybutokVRA comprehensive model for assessing the quality and productivity of the information systems function: toward a theory for information systems assessmentInformation Resources Management Journal199710162510.4018/irmj.1997010101
  • NarayananSBalasubramanianSSwaminathanJMA matter of balance: specialization, task variety and individual learning in a software maintenance environmentManagement Science200955111861187610.1287/mnsc.1090.1057
  • OrlikowskiWJImprovising organizational transformation over time: a situated change perspectiveInformation Systems Research199671639210.1287/isre.7.1.63
  • OrlikowskiWJUsing technology and constituting structures: a practice lens for studying technology in organizationOrganization Science200011440442810.1287/orsc.11.4.404.14600
  • OrlikowskiWJRobeyDIT and the structuring of organizationsInformation Systems Research19912214316910.1287/isre.2.2.143
  • PareGBourdeauSMarsanJNachHShuraidaSRe-examining the causal structure of information technology impact researchEuropean Journal of Information Systems20081740341610.1057/ejis.2008.34
  • PinsonneaultAKraemerKLMiddle management downsizing: an empirical investigation of the impact of information technologyManagement Science199743565967910.1287/mnsc.43.5.659
  • PodsakoffPMMacKenzieSBLeeJYPodsakoffNPCommon method biases in behavioral research: a critical review of the literature and recommended remediesJournal of Applied Psychology200388587990310.1037/0021-9010.88.5.879
  • RaelinJAA model of work-based learningOrganization Science19978656357810.1287/orsc.8.6.563
  • ReinartzWKrafftMHoyerWDThe customer relationship management process: its measurement and impact on performanceJournal of Marketing Research200441329330510.1509/jmkr.41.3.293.35991
  • RobeyDBoudreauMCAccounting for the contradictory organizational consequences of information technology: theoretical directions and methodological implicationsInformation Systems Research199910216718510.1287/isre.10.2.167
  • Ruiz-MercaderJMerono-CerdanASabater-SanchezRInformation technology and learning: their relationship and impact on organisational performance in small businessesInternational Journal of Information Management2006261162910.1016/j.ijinfomgt.2005.10.003
  • SchillingMAVidalPPloyhartREMarangoniALearning by doing something else: variation, relatedness, and the learning curveManagement Science2003491395610.1287/mnsc.49.1.39.12750
  • SchultzeUBolandRJKnowledge management technology and the reproduction of knowledge work practicesJournal of Strategic Information Systems2000919321210.1016/S0963-8687(00)00043-3
  • SchultzeUOrlikowskiWA practice perspective on technology-minded network relations: the use of internet-based self-served technologiesInformation Systems Research20041518710610.1287/isre.1030.0016
  • SeddonPBA respecification and extension of the DeLone and McLean model of IS successInformation Systems Research19978324025310.1287/isre.8.3.240
  • SegarsAGroverVStrategic group analysis: a methodological approach for exploring the industry level impact of information technologyOmega1994221133410.1016/0305-0483(94)90004-3
  • SethiVKingWDevelopment of measures to assess the extent to which an information technology application provides competitive advantageManagement Science199440121601162710.1287/mnsc.40.12.1601
  • ShroutPEBolgerNMediation in experimental and nonexperimental studies: new procedures and recommendationsPsychological Methods20027442244510.1037/1082-989X.7.4.422
  • SobelMEAsymptotic confidence intervals for indirect effects in structural equation modelsSociological Methodology1982290312
  • SulekJMMarucheckSAA study of the impact of an integrated information technology on the time utilization of information workersDecision Sciences19922351174119110.1111/j.1540-5915.1992.tb00442.x
  • SzajnaBDetermining information system usage: some issues and examplesInformation & Management199325314715410.1016/0378-7206(93)90037-T
  • TorkzadehGChangJCJHansenGWIdentifying issues in customer relationship management at Merck-MedcoDecision Support Systems20064221116113010.1016/j.dss.2005.10.003
  • TorkzadehGDollWJDeveloping a multidimensional measure of system-use in an organizational contextInformation & Management199833417118510.1016/S0378-7206(98)00028-7
  • TorkzadehGDollWJThe development of a tool for measuring the perceived impact of information technology on workOmega199927332733910.1016/S0305-0483(98)00049-8
  • VaastEWalshamGRepresentations and actions: the transformation of work practices with IT useInformation and Organization200515658910.1016/j.infoandorg.2004.10.001
  • VenkateshVDavisFDA theoretical extension of the technology acceptance model: four longitudinal field studiesManagement Science200046218620410.1287/mnsc.46.2.186.11926
  • WakefieldRLLeidnerDEGarrisonGA model of conflict, leadership, and performance in virtual teamsInformation Systems Research200819443445510.1287/isre.1070.0149
  • WeickKETechnology as equivoque: sense making in new technologiesTechnology and Organization1990144
  • WeickKEEnactment and the boundaryless career: organizing as we workThe Boundaryless Career: A New Employment Principle for a New Organizational Era19964058
  • WinterSJTaylorSLThe role of IT in the transformation of work: a comparison of post-industrial, industrial and proto-industrial organizationInformation Systems Research19967152110.1287/isre.7.1.5
  • ZuboffSIn the Age of the Smart Machine: The Future of Work and Power1988

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.