330
Views
11
CrossRef citations to date
0
Altmetric
Empirical Research

The role of GPS-enabled information in transforming operational decision making: an exploratory study

, &
Pages 481-502 | Received 31 Jan 2012, Accepted 13 Jan 2014, Published online: 19 Dec 2017

References

  • AtaUZTokerAThe effect of customer relationship management adoption in business-to-business marketsThe Journal of Business & Industrial Marketing201227649750710.1108/08858621211251497
  • BarrattMUnderstanding the meaning of collaboration in the supply chainSupply Chain Management200491304210.1108/13598540410517566
  • BenbasatIDexterASDruryDHGoldsteinRCA critique of the stage hypothesis: theory and empirical evidenceCommunications of the ACM198427547648510.1145/358189.358076
  • BessonPRoweFStrategizing information systems-enabled organizational transformation: a transdisciplinary review and new directionsJournal of Strategic Information Systems201221210312410.1016/j.jsis.2012.05.001
  • BharadwajASA resource-based perspective on information technology capability and firm performance: an empirical investigationMIS Quarterly200024116919610.2307/3250983
  • BrynjolfssonEThe productivity paradox of information technologyCommunications of the ACM19933612667710.1145/163298.163309
  • CarbonaraNInformation and communication technology and geographical clusters: opportunities and spreadTechnovation200525321322210.1016/S0166-4972(03)00095-6
  • CassellCSymonGQualitative Methods in Organizational Research: A Practical Guide1994
  • CitroenCLThe role of information in strategic decision-makingInternational Journal of Information Management201131649350110.1016/j.ijinfomgt.2011.02.005
  • ClemonsERowMSustaining IT advantage: the role of structural differencesMIS Quarterly199115127529210.2307/249639
  • ClossDGoldbsyTClintonSInformation technology influences on world class logistics capabilityInternational Journal of Physical Distribution and Logistics Management199727141710.1108/09600039710162259
  • CrainicTGService network design in freight transportationEuropean Journal of Operational Research2000122227228810.1016/S0377-2217(99)00233-7
  • DavenportTProcess Innovation: Reengineering Work through Information Technology1993
  • DavenportTHBeersMCManaging information about processesJournal of Management Information Systems19951215710.1080/07421222.1995.11518070
  • DavisDFGolicicSLGaining comparative advantage in supply chain relationships: the mediating role of market-oriented IT competenceJournal of the Academy of Marketing Science2010381567010.1007/s11747-008-0127-8
  • DedrickJGurbaxaniVKraemerKLInformation technology and economic performance: a critical review of the empirical evidenceACM Computing Surveys200335112810.1145/641865.641866
  • DevarajSKohliRInformation technology payoff in the health-care industry: a longitudinal studyJournal of Management Information Systems2000164416710.1080/07421222.2000.11518265
  • DezdarSSulaimanAThe influence of organizational factors on successful ERP implementationManagement Decision201149691192610.1108/00251741111143603
  • EisenhardtKBuilding theories from case study researchAcademy of Management Review1989144532550
  • EllisGDixAA taxonomy of clutter reduction for information visualisationIEEE Transactions on Visualization and Computer Graphics20071361216122310.1109/TVCG.2007.70535
  • EngT-YThe role of e-marketplaces in supply chain managementIndustrial Marketing Management20043329710510.1016/S0019-8501(03)00032-4
  • EnglishLPImproving Data Warehouse and Business Information Quality: Methods for Reducing Costs and Increasing Profits1999
  • EpplerMJManaging Information Quality: Increasing the Value of Information in Knowledge-Intensive Products and Processes2006
  • EpplerMJHelfertMGasserUInformation quality: organizational, technological, and legal perspectivesStudies in Communication Sciences200442116
  • FerneleyEBenLSecondary user relations in emerging mobile computing environmentsEuropean Journal of Information Systems200615330130610.1057/palgrave.ejis.3000620
  • FirestoneWHerriottRThe formalization of qualitative research: an adaptation of ‘soft’ science to the policy worldEvaluation Review19837443746610.1177/0193841X8300700402
  • FleischmannBGnutzmannSElkeSDynamic vehicle routing based on online traffic informationTransportation Science200438442043310.1287/trsc.1030.0074
  • ForslundHMeasuring information quality in the order fulfilment processInternational Journal of Quality & Reliability Management200724551552410.1108/02656710710748376
  • ForsterNThe analysis of company documentationQualitative Methods in Organizational Research1994
  • GendreauMLaporteGSemetFHeuristics and lower bounds for the bin packing problem with conflictsComputers and Operations Research200431334735810.1016/S0305-0548(02)00195-8
  • GhodsypourSO’brienCThe total cost of logistics in supplier selection, under conditions of multiple sourcing, multiple criteria and capacity constraintInternational Journal of Production Economics2001731152810.1016/S0925-5273(01)00093-7
  • GiannopoulosGAThe application of information and communication technologies in transportEuropean Journal of Operational Research2004152230232010.1016/S0377-2217(03)00026-2
  • GlaserBStraussAThe Discovery of Grounded Theory1967
  • GorlaNSomersTMWongBOrganizational impact of system quality, information quality, and service qualityThe Journal of Strategic Information Systems201019320722810.1016/j.jsis.2010.05.001
  • HendricksKBSinghalVRFirm characteristics, total quality management and financial performanceJournal of Operations Management200119326928510.1016/S0272-6963(00)00049-8
  • HittLMBrynjolfssonEProductivity, business profitability, and consumer surplus: three different measures of information technology valueMIS Quarterly199620212114210.2307/249475
  • HongK-KKimY-GThe critical success factors for ERP implementation: an organizational fit perspectiveInformation & Management2002401254010.1016/S0378-7206(01)00134-3
  • HuberGPA theory of the effects of advanced information technologies on organizational design, intelligence, and decision makingAcademy of Management Review19901514771
  • HvolbyH-HSteger-JensenKTechnical and industrial issues of advanced planning and scheduling (APS) systemsComputers in Industry201061984585110.1016/j.compind.2010.07.009
  • JhingranADMattosNPiraheshHInformation integration: a research agendaIBM Systems Journal200241455556210.1147/sj.414.0555
  • KarimiJSomersTMBhattacherjeeAThe impact of ERP implementation on business process outcomes: a factor-based studyJournal of Management Information Systems200724110113410.2753/MIS0742-1222240103
  • KettingerWJLeeCCPerceived service quality and user satisfaction with the information services functionDecision Sciences1994255/673776610.1111/j.1540-5915.1994.tb01868.x
  • KohliRDevarajSMeasuring information technology payoff: a meta-analysis of structural variables in firm-level empirical researchInformation Systems Research200314212714510.1287/isre.14.2.127.16019
  • KohliRGroverVBusiness value of IT: an essay on expanding research directions to keep up with the timesJournal of the Association for Information Systems2008912339
  • Korhonen-SandeSMicro-foundations of market orientation: influencing non-marketing managers’ customer information processingIndustrial Marketing Management201039466167110.1016/j.indmarman.2009.06.006
  • LeungHOrganizational factors for successful management of software developmentThe Journal of Computer Information Systems20014222637
  • LiSLinBAccessing information sharing and information quality in supply chain managementDecision Support Systems20064231641165610.1016/j.dss.2006.02.011
  • LiTvan HeckEVervestPInformation capability and value creation strategy: advancing revenue management through mobile ticketing technologiesEuropean Journal of Information Systems2009181385110.1057/ejis.2009.1
  • LillrankPThe quality of informationInternational Journal of Quality and Reliability Management2003206–769170310.1108/02656710310482131
  • LiuCArnettKPExploring the factors associated with web site success in the context of electronic commerceInformation & Management2000381233310.1016/S0378-7206(00)00049-5
  • LowGSMohrJJFactors affecting the use of information in the evaluation of marketing communications productivityJournal of the Academy of Marketing Science2001291708810.1177/0092070301291005
  • LuYRamamurthyKUnderstanding the link between information technology capability and organizational agility: an empirical examinationMIS Quarterly2011354931954
  • MarchetGPeregoAPerottiSAn exploratory study of ICT adoption in the Italian freight transportation industryInternational Journal of Physical Distribution & Logistics Management200939978581210.1108/09600030911008201
  • McDonaldFWarhurstSAllenMAutonomy, embeddedness, and the performance of foreign owned subsidiariesMultinational Business Review2008163739210.1108/1525383X200800014
  • McLarenTSHeadMMYuanYChanYEA multilevel model for measuring fit between a firm’s competitive strategies and information systems capabilitiesMIS Quarterly2011354909929
  • MelvilleNKraemerKGurbaxaniVInformation technology and organizational performance: an integrative model of IT business valueMIS Quarterly2004282283322
  • MilesMHubermanAQualitative Data Analysis: An Expanded Sourcebook1994
  • MintsisGBasbasSPapaioannouPTaxiltarisCTziavosINApplications of GPS technology in the land transportation systemEuropean Journal of Operational Research2004152239940910.1016/S0377-2217(03)00032-8
  • Mithas S, Krishnan MS and Fornell C (2005) Effect of information technology investments on customer satisfaction: Theory and evidence. Ross School of Business Working Paper Series, Working Paper No. 971 1–38.
  • MithasSRamasubbuNSambamurthyVHow information management capability influences firm performanceMIS Quarterly2011351237256
  • MoormanCOrganizational market information processes: Cultural antecedents and new product outcomesJournal of Marketing Research199532331833510.2307/3151984
  • MorganAColebourneDThomasBThe development of ICT advisors for SME businesses: an innovative approachTechnovation200626898098710.1016/j.technovation.2005.09.001
  • MukhopadhyayTKekreSStrategic and operational benefits of electronic integration in B2B procurement processesManagement Science200248101301131310.1287/mnsc.48.10.1301.273
  • MukhopadhyayTRajivSSrinivasanKInformation technology impact on process output and qualityManagement Science199743121645165910.1287/mnsc.43.12.1645
  • NahFLauJKuangJCritical factors for successful implementation of enterprise systemsBusiness Process Management Journal20017328529610.1108/14637150110392782
  • OhWPinsonneaultAOn the assessment of the strategic value of information technologies: conceptual and analytical approachesMIS Quarterly2007312239265
  • ParssianAManagerial decision support with knowledge of accuracy and completeness of the relational aggregate functionsDecision Support Systems20064231494150210.1016/j.dss.2005.12.005
  • PaulrajAChenIStrategic buyer-supplier relationships, information technology and external logistics integrationJournal of Supply Chain Management200743221410.1111/j.1745-493X.2007.00027.x
  • PetterSDeloneWMcLeanEMeasuring information systems success: models, dimensions, measures, and interrelationshipsEuropean Journal of Information Systems200817323626310.1057/ejis.2008.15
  • PopovičAHackneyRCoelhoPSJakličJTowards business intelligence systems success: effects of maturity and culture on analytical decision makingDecision Support Systems201254172973910.1016/j.dss.2012.08.017
  • PriemRLRasheedAMAKotulicAGRationality in strategic decision processes, environmental dynamism and firm performanceJournal of Management199521591392910.1177/014920639502100506
  • RaiAPatnayakuniRSethNFirm performance impacts of digitally enabled supply chain integration capabilitiesMIS Quarterly2006302225246
  • RayGMuhannaWABarneyJBInformation technology and the performance of the customer service process: a resource-based analysisMIS Quarterly2005294625652
  • RuževičiusJGedminaitėABusiness information quality and its assessmentEngineering Economics20075221825
  • RysselRRitterTGemündenHGThe impact of information technology deployment on trust, commitment and value creation in business relationshipsJournal of Business and Industrial Marketing200419319720710.1108/08858620410531333
  • Sanchez-RodriguesSStantchevDPotterANaimMWhiteingAEstablishing a transport operation focused uncertainty model for the supply chainInternational Journal of Physical Distribution & Logistics Management200838538841110.1108/09600030810882807
  • Sanchez-RodriguesVPotterANaimMEvaluating the causes of uncertainty in logistics operationsInternational Journal of Logistics Management2010211456410.1108/09574091011042179
  • Sanchez-RodriguesVPotterANaimMThe impact of logistics uncertainty on sustainable transport operationsInternational Journal of Physical Distribution & Logistics Management2010401/2618310.1108/09600031011018046
  • SchönbergerJAdaptive demand peak management in online transport process planningOR Spectrum201032383185910.1007/s00291-009-0190-7
  • SmithBSimonMHow data integration systems affect strategic decision making in small firmsJournal of Small Business Strategy20092013551
  • SouchonALCadoganJWProcterDBDewsnapBMarketing information use and organisational performance: the mediating role of responsivenessJournal of Strategic Marketing200412423124210.1080/0965254042000308057
  • SouchonALExport information use: a five-country investigation of key determinantsJournal of International Marketing200311310612710.1509/jimk.11.3.106.20154
  • TambePHittLMBrynjolfssonEThe extroverted firm: how external information practices affect innovation and productivityManagement Science201258584385910.1287/mnsc.1110.1446
  • TippinsMJSohiRSIT competency and firm performance: is organizational learning a missing link?Strategic Management Journal200324874576110.1002/smj.337
  • TraceyMVonderembseMALimJSManufacturing technology and strategy formulation: keys to enhancing competitiveness and improving performanceJournal of Operations Management199917441142810.1016/S0272-6963(98)00045-X
  • VandenboschBHuffSLSearching and scanning: how executives obtain information from executive information systemsMIS Quarterly19972118110710.2307/249743
  • Van Der VorstJGAJBeulensAJMIdentifying sources of uncertainty to generate supply chain redesign strategiesInternational Journal of Physical Distribution & Logistics Management200232640943010.1108/09600030210437951
  • Van Der VorstJGAJBeulensAJMDe WitWVan BeekPSupply chain management in food chains: improving performance by reducing uncertaintyInternational Transactions in Operational Research19985648749910.1016/S0969-6016(98)00049-5
  • VukšićVBBachMPPopovičASupporting performance management with business process management and business intelligence: a case analysis of integration and orchestrationInternational Journal of Information Management201333461361910.1016/j.ijinfomgt.2013.03.008
  • WatsonHJFullerCAriyachandraTData warehouse governance: best practices at blue cross and blue shield of North CarolinaDecision Support Systems200438343545010.1016/j.dss.2003.06.001
  • WhiteJCVaradarajanPRDacinPAMarket situation interpretation and response: the role of cognitive style, organizational culture, and information useJournal of Marketing2003673637910.1509/jmkg.67.3.63.18654
  • WuFMahajanVBalasubramanianSAn analysis of e-business adoption and its impact on business performanceJournal of the Academy of Marketing Science200331442544710.1177/0092070303255379
  • WuI-LChuangC-HExamining the diffusion of electronic supply chain management with external antecedents and firm performance: a multi-stage analysisDecision Support Systems201050110311510.1016/j.dss.2010.07.006
  • YinRCase Study Research: Design and Methods1994
  • YinRApplications of Case Study Research2003
  • ZuboffSIn the Age of the Smart Machine: The Future of Work and Power1988

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.