References
- AbrahamsonEFairchildGManagement fashion: Lifecycles, triggers, and collective learning processesAdmin Sci Quart19994470874010.2307/2667053
- AckoffRLA Concept of Corporate Planning1970
- AmasonACDistinguishing the effects of functional and dysfunctional conflict on strategic decision making: Resolving a paradox for top managment teamsAcad Mngt J199639123148
- AnsoffHICorporate Strategy1965
- ArenaMAzzoneGABC, balanced scorecard, EVA™: An empirical study on the adoption of innovative management accounting techniquesInt J Account Auditing Perform Eval2005220622510.1504/IJAAPE.2005.007673
- ArgyrisCSchonDAOrganizational Learning: A Theory of Action Perspective1978
- ArmstrongTSOvertonTSEstimating nonresponse bias in mail surveysJ Marketing Res19771439240610.2307/3150783
- AsrilhantBDysonRGMeadowsMOn the strategic project management process in the UK upstream oil and gas sectorOmega-Int J Mngt S2006358910310.1016/j.omega.2005.04.006
- BaileyAJohnsonGDanielsKValidation of a multi-dimensional measure of strategy development processBrit J Mngt200011151162
- BankerRDChangHPizziniMJThe balanced scorecard: Judgemental effects of performance measures linked to strategyAccount Rev200479112310.2308/accr.2004.79.1.1
- BaumJRWallySStrategic decision speed and firm performanceStrategic Mngt J2003241107112910.1002/smj.343
- BellPCStrategic operational researchJ Opl Res Soc19984938139110.1057/palgrave.jors.2600467
- BourguigonAMalleretVNorreklitHThe American balanced scorecard versus the French tableau de bord: The ideological dimensionMngt Account Res200415110713410.1016/j.mar.2003.12.006
- BoydBKStrategic planning and financial performance: A meta-analytic reviewStrategic Mngt J19914421444
- ButlerALetzaSNealeBLinking the balanced scorecard to strategyLong Range Plann19973024225310.1016/S0024-6301(96)00116-1
- ChafeeEThree models of strategyAcad Mngt Rev1985108998
- ChakravarthyBWhiteRStrategy process: Forming, implementing and changing strategiesHandbook of Strategy and Management2002
- ClarkDNStrategic management tool usage: A comparative studyStrategic Change1997641742710.1002/(SICI)1099-1697(199711)6:7<417::AID-JSC281>3.0.CO;2-9
- ClarkNDScottJLStrategic level MS/OR tool usage in the United Kingdom: An empirical surveyJ Opl Res Soc1995461041105110.1057/jors.1995.148
- CollierNFishwichFFloydSWManagerial involvement and perceptions of strategy processLong Range Plann200437677510.1016/j.lrp.2003.11.012
- CrawfordDCouperMPLamiasMJWeb surveys perceptions of burdenSoc Sc Com Rev20011914616210.1177/089443930101900202
- DavisSAlbrightTAn investigation of the effect of balanced scorecard implementation on financial performanceMngt Account Res20041513515310.1016/j.mar.2003.11.001
- DeanJWJrSharfmanMPDoes decision process matter? A study of strategic decision-making effectivenessAcad Mngt J199639368396
- DraulansJde MarAVolderbaHBuilding alliances capability: Management techniques for superior alliance performanceLong Range Plann20033615116310.1016/S0024-6301(02)00173-5
- DysonRGStrategy, performance and operational researchJ Opl Res Soc20005151110.1057/palgrave.jors.2600916
- DysonRGFosterMJEffectiveness in strategic planningEur J Opl Res1980516317310.1016/0377-2217(80)90085-5
- DysonRGO'BrienFStrategic Development: Methods and Models1998
- DysonRGBryantJMorecroftJO'BrienFThe strategy development processSupporting Strategy: Frameworks, Methods and Models2007
- EdenCCognitive mapping: A reviewJ Opl Res Soc19883611310.1016/0377-2217(88)90002-1
- EdenCAckermannFStrategy development and implementation—The role of a group decision support systemComputer Augmented Teamwork: A Guided Tour1992
- EdenCAckermannFMaking Strategy: The Journey of Strategic Management1998
- EdenCAckermannFStrategic options development and analysis—SODARational Analysis in a Problematic World Revisited2001
- EisenhardtKMMaking fast strategic decisions in high-velocity environmentsAcad Mngt J198932543576
- EpsteinMMarzoniJ-FImplementing corporate strategy: From Tableaux de Bord to balanced scorecardEur Mngt Rev199816190200
- EU (2003). The SME definition: User model and model clarification. Enterprise and Industry Publication, http://ec.europa.eu/comm/enterprise/enterprise_policy/sme_definition/sme_user_guide.pdf, accessed 15 January 2005.
- FoilCMHuffASMaps for managers: Where are we? Where do we go from here?J Mngt199229267285
- GeemaBJMNijssenEJPerformance effects of using the balanced scorecard: A note on the Dutch experienceLong Range Plann20043733534910.1016/j.lrp.2004.04.007
- GhamdiSMAThe use of strategic planning tools and techniques in Saudi Arabia: An empirical studyInt J Mngt200522376396
- GreenleyGEHooleyGJBroderickAJRuddJMStrategic planning differences among different multiple stakeholder orientation profilesJ Strategic Marketing20041216318210.1080/0965254042000262887
- GunnRWilliamsWStrategic tools: An empirical investigation into strategy in practice in the UKStrategic Change20071620121610.1002/jsc.799
- HairJFBabinKMoneyASamouelPEssential of Business Research Methods2003
- HartSBanburyCHow strategy making processes can make a differenceStrategic Mngt J19941525126910.1002/smj.4250150402
- HodgkinsonGPWhittingtonRJohnsonGSchwarzMThe role of strategy workshops in strategy development processes: Formality, communication, co-ordination and inclusionLong Range Plann20063947649610.1016/j.lrp.2006.07.003
- HomburgCKrohmerHWorkmanPJJrStrategic consensus and performance: The role of strategy type and market-related dynamismStrategic Mngt J19992033935710.1002/(SICI)1097-0266(199904)20:4<339::AID-SMJ29>3.0.CO;2-T
- HopkinsWEHopkinsSAStrategic planning-financial performance relationships in banks: A causal examinationStrategic Mngt J19971863565210.1002/(SICI)1097-0266(199709)18:8<635::AID-SMJ904>3.0.CO;2-#
- HoqueZJamesWLinking the balanced scorecard measures to size and market factors; impact on organizational performanceJ Mngt Account2000121117
- HudsonMSmartPABourneMTheory and practice in SME performance measurement systemsInt J Opns Prod Mngt2001211096111510.1108/EUM0000000005587
- HutzschenreuterTKleindienstIStrategy-process research: What have we learned and what is still to be exploredJ Mngt200632673710
- IttnerCDLarckerDFComing up short on nonfinancial performance measurementHarvard Bus Rev20038118895
- IttnerCDLarckerDFRandellTPerformance implications of strategic performance measurement in financial services firmsAccount Org Soc20032871574110.1016/S0361-3682(03)00033-3
- JarzabkowskiPWilsonDActionable strategy knowledge: A practice perspectiveEur Mngt J200624348367
- JudgeWQMillerAAntecedents and outcomes of decision speed in different environmental contextsAcad Mngt J199134449463
- KaplanRSNortonDPThe balanced scorecard—Measures that drive performanceHarvard Bus Rev19927817179
- KaplanRSNortonDPUsing the balanced scorecard as a strategic management systemHarvard Bus Rev19967417585
- KaplanRSNortonDPLinking the balanced scorecard to strategyCalif Mngt Rev1996391537910.2307/41165876
- KaplanRSNortonDPThe Strategy Focused Organisation—How Balanced Scorecard Organisations Thrive in the New Business Environment2001
- KaplanRSNortonDPTransforming the balanced scorecard from performance measurement to strategic management. Part 1Am Account Assoc20011587104
- KaplanRSNortonDPTransforming the balanced scorecard from performance measurement to strategic management. Part 2Am Account Assoc200115147160
- KennerlyMNeelyAMeasuring performance in a changing business environmentInt J Opns Prod Mngt20032321322910.1108/01443570310458465
- KetokiviBSchroederJPerceptual measures of performance: Fact or fiction?J Opns Mngt200422247264
- KuncMHMorecroftJDWCompetitive dynamics and gaming simulations: Lessons from a fishing industry simulatorJ Opl Res Soc2007581146115510.1057/palgrave.jors.2602246
- Langfield-SmithKWhat do we know about management control systems and strategy?Controlling Strategy; Management, Accounting and Performance Measurement2005
- LawrieGCobboldIThird-generation balanced scorecard: Evolution of an effective strategic control toolInt J Prod Perform Mngt20045361162710.1108/17410400410561231
- MalinaMASeltoFHCommunicating and controlling strategy: An empirical study of the effectiveness of the balanced scorecardJ Mngt Account2001134890
- MartinsonsMDavidsonRTseDThe balanced scorecard: A foundation for the systemic management of information systemsDecis Support Syst1999271718810.1016/S0167-9236(98)00086-4
- MilesRESnowCCOrganizational Strategy, Structure, and Process1978
- MillerCCCardinalLBStrategic planning and firm performance: A synthesis of more than two decades of researchAcad Mngt J19943716491665
- MintzbergHWaltersJAOf strategies, deliberate and emergentStrategic Mngt J1985625727210.1002/smj.4250060306
- MintzbergHAlstrandBLampelJStrategy Safari1998
- MolloySSchwenkCRThe effects of information technology on strategic decision makingJ Mngt199532283311
- MorecroftJDStrategy support modelsStrategic Mngt J1984521522910.1002/smj.4250050303
- MorecroftJDSystem dynamics and microworlds for policymakersEur J Opl Res19883530132010.1016/0377-2217(88)90221-4
- MorecroftJDStrategy support modelsStrategic Mngt J1992521522910.1002/smj.4250050303
- NadkarniSNarayananVKStrategic schemas, strategic flexibility, and firm performance: The moderating role of industry clockspeedStrategic Mngt J20072824327010.1002/smj.576
- NeelyAAl NajjarMManagement learning not management control: The true role of performance measurement?Calif Mngt Rev20064810111610.2307/41166352
- NeelyABourneMWhy measurement initiatives failMeas Bus Excellence2000443610.1108/13683040010362283
- NorreklitHThe balance on the balanced scorecard: A critical analysis of some of its assumptionsMngt Account Res2000111658810.1006/mare.1999.0121
- Olve NG, Roy J and Wetter M (1997). Balanced scorecard-I Svensk Praktik. Liber AB: Sweden.
- OrmerodRThe OR/MS contribution to strategy development and policy-makingJ Opl Res Soc20065711712010.1057/palgrave.jors.2602063
- OthmanRBalanced scorecard and causal model development: Preliminary findingsMngt Decis200644690702
- PettigrewAThe character and the significance of strategy process researchStrategic Mngt J19921351610.1002/smj.4250130903
- PiddMContemporary OR/MS in strategy development and policy-making: Some reflectionsJ Opl Res Soc20045579180010.1057/palgrave.jors.2601748
- PinenoCBalanced scorecard applications and model building: A survey and comparison of the manufacturing homes and motor homes industriesMngt Account Quart2004612128
- PoracFJThomasHManaging cognition and strategy: Issues, trends and future directionHandbook of Strategy & Management2002
- ReedRBuckleyRMStrategy in action: Techniques for implementing strategyLong Range Plann1988213677410.1016/0024-6301(88)90035-0
- ReidDMOperationalizing strategic planningStrategic Mngt J19891055356710.1002/smj.4250100604
- Rigby D and Bilodeau B (2009). Management tools and trends 2009. http://www.bain.com/bainweb/PDFs/cms/Public/Management_Tools_2009.pdf, accessed 24 February 2010.
- RosenheadJVInto the swamp: The analysis of social issuesJ Opl Res Soc199243293306
- SlaterSFOlsonEMHultGTMThe moderating influence of strategic orientation on the strategy formation capability—Performance relationshipStrategic Mngt J2006271221123110.1002/smj.569
- SpeckbackerGBischofJPfeifferTA descriptive analysis on the implementation of balanced scorecards in German-speaking countriesMngt Account Rev200314361387
- StenforsSTannerLSyrjanenMSeppäläTHaapalinnaIExecutive views concerning decision support toolsEur J Opl Res200718192993810.1016/j.ejor.2006.06.024
- StilesPThe impact of the board on strategy: An empirical examinationJ Mngt200138627650
- TanKPlattsKLinking objectives to actions: A decision support approach based on cause-effect linkagesDecis Sci20033456959310.1111/j.1540-5414.2003.02257.x
- Tapinos E (2005). Assessing the impact of business performance measurement on the strategic development processes. PhD Dissertation, Industrial Studies, Warwick Business School, University of Warwick, UK.
- TapinosEDysonRGPerformance measurementSupporting Strategy: Frameworks, Methods and Models2007
- TapinosEDysonRGMeadowsMThe impact of performance measurement in strategic planningInt J Prod Perform Meas20055437038410.1108/17410400510604539
- TomlinsonRCDysonRGSome systems aspects of strategic planningJ Opl Res Soc19833476577810.1057/jors.1983.170
- TseABCComparing the response rate, response speed and response quality of two methods of sending questionnaires: E-mail vs mailJ Mngt Res Soc199840353361
- Van de VenAHSuggestions for studying strategy process: A research noteStrategic Mngt J199213Special Issue16919110.1002/smj.4250131013
- WebsterJLWilliamREBrackerJSThe manager's guide to strategic planning tools and techniquesPlann Rev198917641510.1108/eb054273
- WhittingtonRStrategy after modernism: Recovering practiceEur Mngt Rev20041626810.1057/palgrave.emr.1500006
- WooldridgeBFloydSWThe strategy process, middle management involvement, and organizational performanceStrategic Mngt J19901123124110.1002/smj.4250110305