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Articles

Seeking out the issues

How Soft Systems Methodology was employed to advise a social services department on the use of information technology

Pages 9-14 | Published online: 14 Aug 2019

For the interested reader

  • Checkland, P. (1981): Systems Thinking, Systems Practice, John Wiley & Sons.
  • Patching, D. (1990): Practical Soft Systems Analysis, Pitman Publishing.
  • Schafer, G. (1988): Functional Analysis of Office Requirements: A Multi perspective Approach, John Wiley & Sons.

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