For the interested reader
- Fernie J, ‘Retail change and logistics in the United Kingdom: Past trends and future prospects’, Service Industries Journal, 1997, Vol 17, No 3, pp 383–396.
- Slack N, Chambers S, Harland C, Harrison A and Johnston R, Operations Management (second edition). Pitman, Great Brittain 1998.
- Wheatley M, ‘Pile it low, sell it fast’, Management Today, February 1998.