94
Views
15
CrossRef citations to date
0
Altmetric
Article

Using decision support systems to facilitate the social process of knowledge management

, &
Pages 125-137 | Received 24 Jun 2005, Accepted 02 May 2006, Published online: 19 Dec 2017

References

  • AckermannFBeltonVManaging corporate knowledge: experiences with SODA and V.I.S.ABritish Journal of Management1994516317610.1111/j.1467-8551.1994.tb00168.x
  • AckermannFEdenCIssues in computer and non-computer supported GDSSsDecision Support Systems19941238139010.1016/0167-9236(94)90054-X
  • BeltonVAckermannFShepherdIIntegrated support from problem structuring through to alternative evaluation using COPE and VISAJournal of Multi-Criteria Decision Analysis1997611513010.1002/(SICI)1099-1360(199705)6:3<115::AID-MCDA140>3.0.CO;2-I
  • BeltonVStewartTJMultiple Criteria Decision Analysis: An Integrated Approach2002
  • CarlilePA pragmatic view of knowledge and boundaries: boundary objects in new product developmentOrganization Science20021342245510.1287/orsc.13.4.442.2953
  • ChecklandPScholesJSoft Systems Methodology in Action1999
  • ChuaAKnowledge management system architecture: a bridge between KM consultants and technologistsInternational Journal of Information Management2004241879810.1016/j.ijinfomgt.2003.10.003
  • CohenWMLevinthalDAbsorptive capacity: a new perspective on learning and innovationAdministrative Science Quarterly19903512815210.2307/2393553
  • Conklin J (1996) The IBIS manual: a short course in IBIS methodology. Working paper of GDSS available at: http://www.gdss.com/wp/IBIS.htm.
  • ConklinJDialogue Mapping – Building Shared Understanding of Wicked Problems2006
  • CourtneyJFDecision making and knowledge management in inquiring organizations: toward a new decision-making paradigm for DSSDecision Support Systems200131173810.1016/S0167-9236(00)00117-2
  • EdenCUsing cognitive mapping for strategic options development and analysis (SODA)Rational Analysis for a Problematic World19952142
  • EdenCAckermannFMaking Strategy: The Journey of Strategic Management1998
  • EdwardsJSKiddJBKnowledge management sans frontièresJournal of the Operational Research Society20035413013910.1057/palgrave.jors.2601419
  • FloydSWWoodridgeBManaging strategic consensus: the foundation of effective implementationAcademy of Management Executive19926273910.5465/AME.1992.4274459
  • GarveyBWilliamsonBBeyond Knowledge Management: Dialogue, Creativity and the Corporate Curriculum2002
  • GoodwinPWrightGDecision Analysis for Management Judgment2004
  • Gurteen D and Remenyi D (2005) DVD: The Knowledge-Café briefing: If only we knew what we know. Academic Conferences International, England. (web-site accessed 8th December 2005).
  • HasanHCrawfordKCodifying or enabling: the challenge of knowledge management systemsJournal of the Operational Research Society20035418419310.1057/palgrave.jors.2601388
  • HolsappleCWEditorial: knowledge management support of decision makingDecision Support Systems2001311310.1016/S0167-9236(00)00115-9
  • KakabadseNKKakabadseAKouzminAReviewing the knowledge management literature: towards a taxonomyJournal of Knowledge Management200374759110.1108/13673270310492967
  • LandryMA note on the concept of ‘problem’Organization Studies199516231534310.1177/017084069501600206
  • LeechaSASuttonSGEditorial – knowledge management issues in practice: opportunities for researchInternational Journal of Accounting Information Systems20023697310.1016/S1467-0895(02)00040-4
  • LeidnerDEditorial – special issue on knowledge managementJournal of Strategic Information Systems2000910110510.1016/S0963-8687(00)00039-1
  • LindvallMRusISinhaSSSoftware systems support for knowledge managementJournal of Knowledge Management20037513715010.1108/13673270310505449
  • MackenzieAPiddMRooksbyJSommervilleIWarrenIWestcombeMWisdom, decision support and paradigms of decision makingEuropean Journal of Operational Research200617015617110.1016/j.ejor.2004.07.041
  • MintzbergHThe Nature of Managerial Work1973
  • MeziasJMGrinyerPGuthWDChanging collective cognition: a process model for strategic changeLong Range Planning200134719510.1016/S0024-6301(00)00096-0
  • MontibellerGBeltonBCausal maps and the evaluation of decision options – a reviewJournal of the Operational Research Society20065777979110.1057/palgrave.jors.2602214
  • OkhuysenGAEisenhardtKMIntegrating knowledge in groups: how formal interventions enable flexibilityOrganization Science200213437038610.1287/orsc.13.4.370.2947
  • PearceWBLittlejohnSWMoral Conflict: When Social Worlds Collide1997
  • PechRJDurdenGWhere the decision-makers went wrong: from capitalism to cannibalismCorporate Governance200441657510.1108/14720700410521970
  • PhillipsLDPhillipsMCFacilitated work groups: theory and practiceJournal of the Operational Research Society199344653354910.1057/jors.1993.96
  • RobinsonMDouble-level languages and co-operative workingAI and Society19915346010.1007/BF01891356
  • Roth J and Styhre A (2002) Knowledge facilitation at AstraZeneca, European Academy of Management Conference, Stockholm, Sweden. May 9–11.
  • RoyBDecision science or decision-aid science?European Journal of Operational Research19936618420310.1016/0377-2217(93)90312-B
  • Rubenstein-MontanoBLiebowitzJBuchwalterJMcCawDNewmanBRebeckKThe Knowledge Management Methodology TeamA systems thinking framework for knowledge managementDecision Support Systems20013151610.1016/S0167-9236(00)00116-0
  • SchwarzRThe Skilled Facilitator2002
  • SchultzeUA confessional account of an ethnography about knowledge workMIS Quarterly200024113910.2307/3250978
  • ShawDWestcombeMHodgkinJMontibellerGProblem structuring methods for large group interventionsJournal of the Operational Research Society200455545346310.1057/palgrave.jors.2601712
  • SpragueRHCarlsonEDBuilding Effective Decision Support Systems1982
  • TsoukasHMylonopoulosNPart Special Issue Introduction: modelling organizational knowledgeJournal of the Operational Research Society20035491191310.1057/palgrave.jors.2601585
  • van der HeijdenKEdenCThe theory and praxis of reflective learning in strategy makingManagerial and Organizational Cognition19985876

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.