References
- AmaraNLandryRHalilemNTraoréNPatterns of innovation capabilities in KIBS firms: Evidence from the 2003 Statistics Canada Innovation Survey on ServicesIndustry and Innovation201017216319210.1080/13662711003633371
- AsikainenA-LInnovation modes and strategies in knowledge intensive business servicesBusiness Service201591779510.1007/s11628-013-0219-5
- BambergerMIntegrating quantitative and qualitative research in development projects2000Washington DCWorld Bank
- BattistiGGallegoJRubalcabaLWindrumPOpen innovation in services: Knowledge sources, intellectual property rights and internationalizationEconomics of Innovation and New Technology201524322324710.1080/10438599.2014.924745
- BettencourtLAOstromALBrownSWRoundtreeRIClient co-production in knowledge-intensive business servicesCalifornia Management Review200244410012810.2307/41166145
- Bolisani, E., M. Paiola, and E. Scarso. 2011. KM Issues in KIBS Companies. In Proceedings of the 12th European Conference on Knowledge Management, Passau, 1–2 September.
- BolisaniEPaiolaMScarsoEKnowledge protection in knowledge-intensive business servicesJournal of Intellectual Capital201314219221110.1108/14691931311323841
- BolisaniEPaiolaMScarsoECognitive features of KIBS companies: Evidence from a cluster analysisInternational Journal of Services Technology and Management2014204/5/621523210.1504/IJSTM.2014.068853
- CaloghirouYKastelliITsakanikasAInternal capabilities and external knowledge sources: Complements or substitutes for innovative performance?Technovation2004241293910.1016/S0166-4972(02)00051-2
- CarlborgPKindströmDKowalkowskiCThe evolution of service innovation research: A critical review and synthesisThe Service Industries Journal201434537339810.1080/02642069.2013.780044
- ChesbroughHWOpen innovation: The New imperative for creating and profiting from technology2003BostonHarvard Business School Press
- ChesbroughHWVanhaverbekeWWestJOpen innovation: Researching a new paradigm2006OxfordOxford University Press
- CoombsRMilesIMetcalfeJSMilesIInnovation, measurement and services: The new problematiqueInnovation systems in the service economy2000New YorkSpringer85103
- ConsoliDElcheDThe evolving knowledge base of professional service sectorsJournal of Evolutionary Economy201323247750110.1007/s00191-012-0277-1
- ConsoliDElche-HortelanoDVariety in the knowledge base of knowledge intensive business servicesResearch Policy201039101303131010.1016/j.respol.2010.08.005
- CorrocherNCusumanoLMorrisonAModes of innovation in knowledge-intensive business services evidence from LombardyJournal of Evolutionary Economics200919217319610.1007/s00191-008-0128-2
- HertogPKnowledge-intensive business services as co-producers of innovationInternational Journal of Innovation Management20004448152810.1142/S136391960000024X
- Díaz-DíazNLSaa-PerezPThe interaction between external and internal knowledge sources: An open innovation viewJournal of Knowledge Management201418243044610.1108/JKM-07-2013-0257
- DoloreuxDLaperrièreAInternationalisation and innovation in the knowledge-intensive business servicesService Business20138463565710.1007/s11628-013-0211-0
- DoloreuxDShearmurRExploring and comparing innovation patterns across different knowledge intensive business servicesEconomics of Innovation and New Technology2010197–860562510.1080/10438590903128966
- DoloreuxDShearmurRRodriguezMDeterminants of R&D in knowledge-intensive business services firmsEconomics of Innovation and New Technology201625439140510.1080/10438599.2015.1067001
- EvangelistaRInnovation in the European service industriesScience and Public Policy200633965366810.3152/147154306781778632
- GrimpeCKaiserUBalancing internal and external knowledge acquisition: The gains and pains from R&D outsourcingJournal of Management Studies20104781483150910.1111/j.1467-6486.2010.00946.x
- HeZLWongPKKnowledge interaction with manufacturing clients and innovation of knowledge-intensive business services firmsInnovation: Management, Policy and Practice200911326427810.5172/impp.11.3.264
- HippCKnowledge-intensive business services in the new mode of knowledge productionAI & Society1999131–28810610.1007/BF01205260
- HippCTetherBMilesIThe incidence and effects of innovation in services: Evidence from GermanyInternational Journal of Innovation Management200042417453
- HolsappleCWHolsappleCWKnowledge and its attributesHandbook on knowledge management2003BerlinSpringer165188
- HurnonenSRitalaPEllonenHKThe role of knowledge-integration practices in service innovation projectsInternational Journal of Innovation Management2016201165000710.1142/S1363919616500079
- MilesMCHubermanAMQualitative data analysis: An expanded sourcebook1994Thousand Oaks, CASage
- Miles, I., N. Kastrinos, R. Bilderbeek, P. Den Hertog, K. Flanagan, W. Huntink, and M. Bouman. 1995. Knowledge-intensive business services: Users, carriers and sources of innovation. European Innovation Monitoring System (EIMS) Reports
- MinaABascavusoglu-MoreauEHughesAOpen service innovation and the firm’s search for external knowledgeResearch Policy201443585386610.1016/j.respol.2013.07.004
- MullerEZenkerABusiness services as actors of knowledge transformation: The role of KIBS in regional and national innovation systemsResearch Policy20013091501151610.1016/S0048-7333(01)00164-0
- MusolesiAHuibanJ-PInnovation and productivity in knowledge intensive business servicesJournal of Productivity Analysis2010341638110.1007/s11123-009-0163-5
- RodríguezMCamachoJAAre KIBS more than intermediate inputs? An examination into their R&D diffuser role in EuropeInternational Journal of Services Technology and Management2008102/3/425427210.1504/IJSTM.2008.022122
- RodriguezMDoloreuxDShearmurRInnovation strategies, innovator types and openness: A study of KIBS firms in SpainService Business20161062910.1007/s11628-015-0286-x
- Scarso, E., and E. Bolisani. 2009. Managing knowledge for innovation in small computer service companies. In Proceedings of the 4th European Conference on Management of Technology, ed. R. Dekker. Paisley: University of West Scotland.
- SebastianiRPaiolaMRethinking service innovation: Four pathways to evolutionInternational Journal of Quality and Service Sciences201021799410.1108/17566691011026612
- SiikonenJPellikkaJLittunenHKnowledge networks in innovation among small KIBS firmsInternational Journal of Innovation and Regional Development20113551553410.1504/IJIRD.2011.042188
- SmedlundAToivonenMThe role of KIBS in the IC development of regional clustersJournal of Intellectual Capital20078115917010.1108/14691930710715114
- SnyderHWitellLGustafssonAFombellePKristenssonPIdentifying categories of service innovation: A review and synthesis of the literatureJournal of Business Research20166972401240810.1016/j.jbusres.2016.01.009
- SvetinaACProdanIHow internal and external sources of knowledge contribute to firms’ innovation performanceManaging Global Transitions200863277299
- TetherBSDo services innovate (differently)? Insights from the European innobarometer surveyIndustry & Innovation200512215318410.1080/13662710500087891
- TetherBSTajarAThe organisational-cooperation mode of innovation and its prominence amongst European service firmsResearch Policy2008337472073910.1016/j.respol.2008.01.005
- TödtlingFLehnerPTripplMInnovation in knowledge intensive industries: The nature and geography of knowledge linksEuropean Planning Studies20061481035105810.1080/09654310600852365
- TödtlingFLehnerPKaufmannADo different types of innovation rely on specific kinds of knowledge interactions?Technovation2009291597110.1016/j.technovation.2008.05.002
- ToivonenMTuominenTEmergence of innovations in servicesThe Service Industries Journal200929788790210.1080/02642060902749492
- TuominenTToivonenMStudying innovation and change activities in KIBS through the lens of innovative behaviourInternational Journal of Innovation Management201115239342210.1142/S1363919611003209
- TsengC-YPaiDCHungC-HKnowledge absorptive capacity and innovation performance in KIBSJournal of Knowledge Management201115697198310.1108/13673271111179316
- WitellLSnyderHGustafssonAFombellePKristenssonPDefining service innovation: A review and synthesisJournal of Business Research20166982863287210.1016/j.jbusres.2015.12.055
- YinRKCase study research. Design and methods20033Thousand OaksSage
- ZiebaMZiebaKKnowledge management critical success factors and the innovativeness of KIBS companiesEngineering Economics201425445846510.5755/j01.ee.25.4.6494