Design principles for sensemaking support systems in environmental sustainability transformations

References

• Arnott, D. & Pervan, G. (2005). A critical analysis of decision support systems research. Journal of Information Technology, 20(2), 67–87.
   Web of Science ®Google Scholar
• Arnott, D. & Pervan, G. (2014). A critical analysis of decision support systems research revisited: The rise of design science. Journal of Information Technology, 29, 269–293.
   Web of Science ®Google Scholar
• Arthur, W. B. (2009). The Nature of Technology: What It Is and How It Evolves. New York, NY: Simon and Schuster.
   Google Scholar
• Astley, W. G. & Zammuto, R. F. (1992). Organization science, managers, and language games. Organization Science, 3(4), 443–460.
   Web of Science ®Google Scholar
• Baber, C., Attfield, S., Conway, G., Rooney, C., & Kodagoda, N. (2016). Collaborative sense-making during simulated Intelligence Analysis Exercises. International Journal of Human-Computer Studies, 86, 94–108.
   Web of Science ®Google Scholar
• Bansal, P. & Roth, K. (2000). Why companies go green: a model of ecological responsiveness. Academy of Management Journal, 43(4), 717–736.
   Web of Science ®Google Scholar
• Baskerville, R. & Pries-Heje, J. (2010). Explanatory design theory. Business and Information Systems Engineering, 2(5), 271–282.
   Web of Science ®Google Scholar
• Basu, K. & Palazzo, G. (2008). Corporate social responsibility: a process model of sensemaking. Academy of Management Review, 33(1), 122–136.
   Web of Science ®Google Scholar
• Bex, F., Van Den Braak, S., Van Oostendorp, H., Prakken, H., Verheij, B., & Vreeswijk, G. (2007). Sense-making software for crime investigation: how to combine stories and arguments? Law, Probability and Risk, 6(1–4), 145–168.
   Google Scholar
• Boland Jr., R. J. (1984). Sense-making of accounting data as a technique of organizational diagnosis. Management Science, 30(7), 868–882.
   Web of Science ®Google Scholar
• Boland Jr, R. J. & Tenkasi, R. V. (1995). Perspective making and perspective taking in communities of knowing. Organization Science, 6(4), 350–372.
   Web of Science ®Google Scholar
• Boland Jr, R. J., Tenkasi, R. V., & Te′eni, D. (1994). Designing information technology to support distributed cognition. Organization Science, 5(3), 456–475.
   Web of Science ®Google Scholar
• Bolander, P. & Sandberg, J. (2013). How employee selection decisions are made in practice. Organization Studies, 34(3), 285–311.
   Web of Science ®Google Scholar
• Brown, A. D. (2004). Authoritative sensemaking in a public inquiry report. Organization Studies, 25(1), 95–112.
   Web of Science ®Google Scholar
• Brown, A. D., Colville, I., & Pye, A. (2014). Making sense of sensemaking in organization studies. Organization Studies, 36(2), 265–277.
   Web of Science ®Google Scholar
• Bruner, J. S. (1990). Acts of Meaning. Harvard: Harvard University Press.
   Google Scholar
• Bullinger, A. C., Neyer, A. K., Rass, M., & Moeslein, K. M. (2010). Community-based innovation contests: where competition meets cooperation. Creativity and Innovation Management, 19(3), 290–303.
   Web of Science ®Google Scholar
• Butler, T. (2011). Compliance with institutional imperatives on environ- mental sustainability: Building theory on the role of green IS. The Journal of Strategic Information Systems, 20(1), 6–26.
   Web of Science ®Google Scholar
• Chandra L., Seidel S., & Gregor S. (2015). Prescriptive knowledge in IS research: Conceptualizing design principles in terms of materiality, action, and boundary conditions. Proceedings of the 48th Hawaii International Conference on System Sciences (HICSS 2015).
   Google Scholar
• Churchman D and Hanisch J. (2005). MAKING SENSE IN ISOLATION: The Influences of computer-mediated communication technologies on shared contexts. Australian and New Zealand Communication Association and University of Canterbury.
   Google Scholar
• Collins, C. M., Steg, L., & Koning, M. A. S. (2007). Customers’ values, beliefs on sustainable corporate performance, and buying behavior. Psychology and Marketing, 24(6), 555–577.
   Web of Science ®Google Scholar
• Corley, K. G. & Gioia, D. A. (2011). Building theory about theory building: What constitutes a theoretical contribution? Academy of Management Review, 36(1), 12–32.
   Web of Science ®Google Scholar
• Degirmenci K., & Recker J. (2016). Boosting green behaviors through information systems that enable environmental sensemaking. Proceedings of the 37th International Conference on Information Systems (ICIS 2016), Dublin, Ireland.
   Google Scholar
• Dervin, B. (1998). Sense-making theory and practice: an overview of user interests in knowledge seeking and use. Journal of Knowledge Management, 2(2), 36–46.
   Google Scholar
• Dervin, B. (1999). Chaos, order and sense-making: A proposed theory for information design. In R. Jacobson (Ed.), Information design (pp. 35–57). Cambridge: MIT Press.
   Google Scholar
• Elliot, S. (2011). Transdisciplinary perspectives on environmental sustain- ability: A resource base and framework for IT-enabled business transformation. MIS Quarterly, 35(1), 197–236.
   Web of Science ®Google Scholar
• Faraj S., & Azad B. (2012). The materiality of technology: An affordance perspective. In P. M. Leonardi, B. A. Nardi, J. Kallinikos (Eds.), Materiality and organizing: Social interaction in a technological world (pp 237–258). Oxford: Oxford University Press.
   Google Scholar
• Fayard, A.-L. & Weeks, J. (2014). Affordances for practice. Information and Organization, 24(4), 236–249.
   Web of Science ®Google Scholar
• Festinger, L. (1957). A theory of cognitive dissonance. Standford: Standford University Press.
   Google Scholar
• Gephart, R., Topal, C., & Zhang, Z. (2012). Future-oriented sensemaking: temporalities and institutional legitimation. In T.Hernes &S. Maitlis (Eds.), Process, sensemaking, and organizing (pp. 275–300). Oxford: Oxford University Press.
   Google Scholar
• Gibson, J. J. (1977). The theory of affordances. In R. Shaw & J. Bransford (Eds.), Perceiving, acting and knowing: Toward an ecological psychology (pp. 67–82). Hillsdale: Lawrence Erlbaum Associates.
   Google Scholar
• Gioia, D. A. (2006). On Weick: An appreciation. Organization Studies, 27(11), 1709–1721.
   Web of Science ®Google Scholar
• Gioia, D. A. & Chittipeddi, K. (1991). Sensemaking and sensegiving in strategic change initiation. Strategic Management Journal, 12(6), 433–448.
   Web of Science ®Google Scholar
• Gioia, D. A., Corley, K. G., & Fabbri, T. (2002). Revising the past (while thinking in the future perfect tense). Journal of Organizational Change Management, 15(6), 622–634.
   Web of Science ®Google Scholar
• Goodland, R. (1995). The concept of environmental sustainability. Annual Review of Ecology and Systematics, 26, 1–24.
   Google Scholar
• Gregor, S. & Hevner, A. R. (2013). Positioning and presenting design science research for maximum impact. MIS Quarterly, 37(2), 337–355.
   Web of Science ®Google Scholar
• Gregor, S., & Jones, D. (2007). The anatomy of a design theory. Journal of the Association for Information Systems, 8(5), 313–335.
   Web of Science ®Google Scholar
• Grolemund, G., & Wickham, H. (2014). A cognitive interpretation of data analysis. International Statistical Review, 82(2), 184–204.
   Web of Science ®Google Scholar
• Habermas J. (1984). The theory of communicative action: Vol. 1. Reason and the rationalization of society. Beacon, Boston.
   Google Scholar
• Hartson, R. (2003). Cognitive, physical, sensory, and functional affor- dances in interaction design. Behaviour & Information Technology, 22(5), 315–338.
   Web of Science ®Google Scholar
• Hasan, H. & Gould, E. (2001). Support for the sense-making activity of managers. Decision Support Systems, 31(1), 71–86.
   Web of Science ®Google Scholar
• Hedberg, B. & Jönsson S. (1978). Designing semi-confusing information systems for organizations in changing environments. Accounting, Organizations and Society, 3(1), 47–64.
   Google Scholar
• Hedberg, B. & Jönsson S. (1982). Designing semiconfusing information systems for changing organizations. ACM SIGMIS Database, 13(2–3), 12–25.
   Google Scholar
• Hevner, A. R. & Chatterjee, S. (2010). Design Research in information systems. New York, NY: Springer.
   Google Scholar
• Hevner, A. R., March, S. T., Jinsoo, P., & Ram, S. (2004). Design science in information systems research. MIS Quarterly, 28(1), 75–105.
   Web of Science ®Google Scholar
• Iivari, J. (2007). A paradigmatic analysis of information systems as a design science. Scandinavian Journal of Information Systems, 19(2), 39–64.
   Google Scholar
• Iivari, J. (2010). Twelve theses on design science research in information systems. In A. R. Hevner & S. Chatterjee (Eds.), Design research in information systems (pp. 43–62). New York, NY: Springer.
   Google Scholar
• Iivari, J. (2015). Distinguishing and contrasting two strategies for design science research. European Journal of Information Systems, 24(1), 107–115.
   Web of Science ®Google Scholar
• Jung, Y., & Lyytinen, K. (2014). Towards an ecological account of media choice: a case study on pluralistic reasoning while choosing email. Information Systems Journal, 24(3), 271–293.
   Web of Science ®Google Scholar
• Klein, G., Moon, B., & Hoffman, R. R. (2006a). Making sense of sensemaking 1: alternative perspectives. IEEE Intelligent Systems, 21(4), 70–73.
   Web of Science ®Google Scholar
• Klein, G., Moon, B., & Hoffman, R. R. (2006b). Making sense of sensemaking 2: A macrocognitive model. IEEE Intelligent Systems, 21(5), 88–92.
   Web of Science ®Google Scholar
• Kock, N., Lynn, G. S., Dow, K. E., & Akgun, A. E. (2006). Team adaptation to electronic communication media: evidence of compensatory adaptation in new product development teams. European Journal of Information Systems, 15(3), 331–341.
   Web of Science ®Google Scholar
• Kotter J. P. (2012). Accelerate! Harvard Business Review November 2012, 44–62.
   Google Scholar
• Krueger, R. A. & Casey, M. A. (2009). Focus groups: A practical guide for applied research. London: Sage.
   Google Scholar
• Lee, A. S. (1989). Case studies as natural experiments. Human Relations, 42(2), 117–137.
   Web of Science ®Google Scholar
• Lee, A. S. & Baskerville, R. L. (2003). Generalizing generalizability in information systems research. Information Systems Research, 14(3), 221–243.
   Web of Science ®Google Scholar
• Leonardi, P. M. (2011). When flexible routines meet flexible technologies: affordance, constraint, and the imbrication of human and material agencies. MIS Quarterly, 35(1), 147–168.
   Web of Science ®Google Scholar
• Leonardi, P. M. (2012). Materiality, sociomateriality, and socio-technical systems: What do these terms mean? How are they related? Do we need them? In P. M. Leonardi, B. A. Nardi, & J. Kallinikos (Eds.), Materiality and organizing: social interaction in a technological world (pp. 25–48). Oxford: Oxford University Press.
   Google Scholar
• Leonardi, P. M. & Barley, S. R. (2008). Materiality and change: Challenges to building better theory about technology and organizing. Information and Organization, 18(3), 159–176.
   Web of Science ®Google Scholar
• Louis, M. R. (1980). Surprise ad sense making: what newcomers experience in entering unfamilar organizational settings. Administrative Science Quarterly, 25(2), 226–251.
   PubMed Web of Science ®Google Scholar
• Maier J. R. (2011). Affordance based design: Theoretical foundations and practical applications. Saarbru¨cken: VDM Publishing.
   Google Scholar
• Maier, J. R. & Fadel, G. M. (2009). Affordance based design: a relational theory for design. Research in Engineering Design, 20(1), 13–27.
   Web of Science ®Google Scholar
• Maitlis, S. (2005). The social processes of organizational sensemaking. Academy of Management Journal, 48(1), 21–49.
   Web of Science ®Google Scholar
• Maitlis, S. & Christianson, M. (2014). Sensemaking in organizations: taking stock and moving forward. Academy of Management Annals, 8(1), 57–125.
   Web of Science ®Google Scholar
• Maitlis, S., Vogus, T. J., & Lawrence, T. B. (2013). Sensemaking and emotion in organizations. Organizational Psychology Review, 3(3), 222–247.
   Web of Science ®Google Scholar
• Markus, M. L. & Silver, M. S. (2008). A foundation for the study of IT effects: a new look at DeSanctis and Poole’s concepts of structural features and spirit. Journal of the Association for Information Systems, 9(10), 609–632.
   Web of Science ®Google Scholar
• Massey, A. P. & Clapper, D. L. (1995). Element finding: the impact of a group support system on a crucial phase of sense making. Journal of Management Information Systems, 11(4), 149–176.
   Google Scholar
• Melville, N. P. (2010). Information systems innovation for environmental sustainability. MIS Quarterly, 34(1), 1–21.
   Web of Science ®Google Scholar
• Muhren, W., Eede, G. V. D., & Van de Walle, B. (2008). Sensemaking and implications for information systems design: findings from the Democratic Republic of Congo’s ongoing crisis. Information Technol- ogy for Development, 14(3), 197–212.
   Google Scholar
• Niehaves, B. (2007). On epistemological pluralism in design science. Scandinavian Journal of Information Systems, 19(2), 93–104.
   Google Scholar
• Norman, D. A. (1988). The psychology of everyday things. New York, NY: Basic Books.
   Google Scholar
• Norman, D. A. (1999). Affordance, conventions, and design. Interactions, 6(3), 38–43.
   Google Scholar
• Orlikowski, W. J. (2007). Sociomaterial practices: Exploring technology at work. Organization Studies, 28(9), 1435–1448.
   Web of Science ®Google Scholar
• Parrish, J. R. J. L. (2008). Sensemaking in information systems: Toward a sensemaking inquiring system. Orlando, FL: University of Central Florida Orlando.
   Google Scholar
• Peffers, K., Tuunanen, T., Rothenberger, M. A., & Chatterjee, S. (2007). A design science research methodology for information systems research. Journal of Management Information Systems, 24(3), 45–77.
   Web of Science ®Google Scholar
• Piccoli, G. (2012). Information systems for managers: Texts & cases. Hoboken: Wiley.
   Google Scholar
• Piller, F. T. & Walcher, D. (2006). Toolkits for idea competitions: A novel method to integrate users in new product development. R&D Management, 36(3), 307–318.
   Web of Science ®Google Scholar
• Sandberg, J. & Tsoukas, H. (2015). Making sense of the sensemaking perspective: Its constituents, limitations, and opportunities for further development. Journal of Organizational Behavior, 36(S1), S6–S32.
   Web of Science ®Google Scholar
• Seidel S., & Berente N. (2013). Toward ‘‘third wave’’ information systems research: Linking sociomaterial practice with broader institutional logics. Proceedings of the 34th International Conference on Information Systems (ICIS 2013), Milan, Italy.
   Google Scholar
• Seidel, S., Recker, J., & Vom Brocke, J. (2013). Sensemaking and sustainable practicing: functional affordances of information systems in green transformations. MIS Quarterly, 37(4), 1275–1299.
   Web of Science ®Google Scholar
• Seidel S., & Watson R. T. (2014). Improving the societal effectiveness of IS research: The pursuit of prescriptive accuracy. SSRN 2477917.
   Google Scholar
• Sein, M. K., Henfridsson, O., Purao, S., Rossi, M., & Lindgren, R. (2011). Action design research. MIS Quarterly, 35(1), 37–56.
   Web of Science ®Google Scholar
• Starbuck, W. H., & Milliken, F. J. (1988). Executives’ perceptual filters: What they notice and how they make sense. In D. C. Hambrick (Ed.), The executive effect: Concepts and methods for studying top managers (pp. 35–65). Greenwich: JAI.
   Google Scholar
• Stieger, D., Matzler, K., Chatterjee, S., & Ladstaetter-Fussenegger, F. (2012). Democratizing strategy: how crowdsourcing can be used for strategy dialogues. California Management Review, 54(4), 44–68.
   Web of Science ®Google Scholar
• Strong, D. M., Volkoff, O., Johnson, S. A., Pelletier, L. R., Tulu, B., Bar-On, I., … Garber L. (2014). A theory of organization-EHR affordance actualization. Journal of the Association for Information Systems, 15(2), 53–85.
   Web of Science ®Google Scholar
• Taylor, J. R. & Van Every, E. J. (2000). The emergent organization: Communication as its site and surface. Mahwah: Erlbaum.
   Google Scholar
• Thomas, J. B., Clark, S. M., & Gioia, D. A. (1993). Strategic sensemaking and organizational performance: linkages among scanning, interpretation, action, and outcomes. Academy of Management Journal, 36(2), 239–270.
   PubMed Web of Science ®Google Scholar
• Treem, J. W. & Leonardi, P. M. (2012). Social media use in organizations: exploring the affordances of visibility, editability, persistence, and association. Communication Yearbook, 36, 143–189.
   Google Scholar
• Umapathy K. (2010). Requirements to support collaborative sensemaking. Paper presented at the Computer Supported Cooperative Work (CSCW) Workshop on Collaborative Information Seeking.
   Google Scholar
• Urquhart, C. (2013). Grounded theory for qualitative research: A practical guide. London: Sage.
   Google Scholar
• Van der Heijden, A., Cramer, J. M., & Driessen, P. P. J. (2012). Change agent sensemaking for sustainability in a multinational subsidiary. Journal of Organizational Change Management, 25(4), 535–559.
   Web of Science ®Google Scholar
• Volkoff, O. & Strong, D. (2013). Critical realism and affordances: theorizing IT-associated organizational change processes. MIS Quarterly, 37(3), 819–834.
   Web of Science ®Google Scholar
• Walls, J. G., Widmeyer, G. R., & El Sawy, O. A. (1992). Building an information system design theory for vigilant EIS. Information Systems Research, 3(1), 36–59.
   Web of Science ®Google Scholar
• Watson, R. T., Boudreau, M.-C., & Chen, A. J. (2010). Information systems and environmentally sustainable development: energy informatics and new directions for the IS community. MIS Quarterly, 34(1), 23–38.
   Web of Science ®Google Scholar
• Weick K. E. (1979). The social psychology of organizing. Reading: Addison-Wesley.
   Google Scholar
• Weick, K. E. (1988). Enacted sensemaking in crisis situations. Journal of Management Studies, 25(4), 305–317.
   Web of Science ®Google Scholar
• Weick KE. (1995). Sensemaking in organizations (Vol. 3). London: Sage.
   Google Scholar
• Weick K. E., & Meader D. K. (1993). Sensemaking and group support systems. In Jessup L. & Valacich J. (Eds.), Group support systems: New perspectives (pp 230–252).
   Google Scholar
• Weick, K. E., Sutcliffe, K. M., & Obstfeld, D. (2005). Organizing and the process of sensemaking. Organization Science, 16(4), 409–421.
   Web of Science ®Google Scholar
• Whiteman, G. & Cooper, W. H. (2011). Ecological sensemaking. Academy of Management Journal, 54(5), 889–911.
   Web of Science ®Google Scholar
• Winter, R. (2008). Design science research in Europe. European Journal of Information Systems, 17(5), 470–475.
   Web of Science ®Google Scholar
• Wittgenstein, L. (2010). Philosophical investigations. Hoboken: Wiley
   Google Scholar
• Wright, A. (2005). The role of scenarios as prospective sensemaking devices. Management Decision, 43(1), 86–101.
   Google Scholar
• Zammuto, R. F., Griffith, T. L., Majchrzak, A., Dougherty, D. J., & Faraj, S. (2007). Information technology and the changing fabric of organization. Organization Science, 18(5), 749–762.
   Web of Science ®Google Scholar