1,220
Views
31
CrossRef citations to date
0
Altmetric
Original Articles

An assessment of trends in technology use, innovative work practices and employees’ attitudes in Europe

&

References

  • Appelbaum, E., Bailey, T., Berg, P. et al. (2000) Manufacturing Advantage: Why High-Performance Work Systems Pay Off, Cornell University Press, London.
  • Arvanitis, S. and Loukis, E. N. (2009) Information and communication technologies, human capital, workplace organization and labour productivity: a comparative study based on firm-level data for Greece and Switzerland, Information Economics and Policy, 21, 43–61. doi:10.1016/j.infoecopol.2008.09.002
  • Askenazy, P. and Caroli, E. (2010) Innovative work practices, information technologies and working conditions: evidence for France, Industrial Relations, 49, 544–65.
  • Askenazy, P., Caroli, E. and Marcus, V. (2002) New organizational practices and working conditions: evidence from France in the 1990s, Louvain Economic Review, 68, 91–110.
  • Bertschek, I. and Kaiser, U. (2004) Productivity effects of organizational change: microeconometric evidence, Management Science, 50, 394–404. doi:10.1287/mnsc.1030.0195
  • Black, S. E. and Lynch, L. M. (2001) How to compete: the impact of workplace practices and information technology on productivity, The Review of Economics and Statistics, 83, 434–45. doi:10.1162/00346530152480081
  • Bloom, N., Garicano, L., Sadun, R. et al. (2010) The distinct effects of information technology and communication technology on firm organization, NBER Working Paper No. 14975, National Bureau of Economic Research, Inc., Cambridge, MA.
  • Bloom, N., Kretschmer, T. and Van Reenen, J. (2011) Are family-friendly workplace practices a valuable firm resource?, Strategic Management Journal, 32, 343–67. doi:10.1002/smj.879
  • Bloom, N. and Van Reenen, J. (2007) Measuring and explaining management practices across firms and countries, The Quarterly Journal of Economics, 122, 1351–408. doi:10.1162/qjec.2007.122.4.1351
  • Borman, W. and Motowidlo, S. (1993) Expanding the criterion domain to included elements of contextual performance, in Personnel Selection in Organizations, Schmitt, N. and Borman, W. (Eds), Jossey-Bass, San Francisco, CA, pp. 71–98.
  • Bresnahan, T. F., Brynjolfsson, E. and Hitt, L. M. (2002) Information technology, workplace organization, and the demand for skilled labor: firm-level evidence, The Quarterly Journal of Economics, 117, 339–76. doi:10.1162/003355302753399526
  • Brynjolfsson, E. and Hitt, L. M. (2000) Beyond computation: information technology, organizational transformation and business performance, The Journal of Economic Perspectives, 14, 23–48. doi:10.1257/jep.14.4.23
  • Cappelli, P. and Neumark, D. (2001) Do “high-performance” work practices improve establishment-level outcomes?, Industrial and Labor Relations Review, 54, 737–75. doi:10.2307/2696111
  • Caroli, E. and Van Reenen, J. (2001) Skill biased organizational change? Evidence from a panel of British and French establishments, The Quarterly Journal of Economics, 116, 1449–92. doi:10.1162/003355301753265624
  • Clark, A. E. (1997) Job satisfaction and gender: why are women so happy at work?, Labour Economics, 4, 341–72. doi:10.1016/S0927-5371(97)00010-9
  • Crespin, T. R. and Austin, J. T. (2002) Computer technology applications in industrial and organizational psychology, Cyberpsychology and Behavior, 5, 279–303. doi:10.1089/109493102760275554
  • D’Addio, A. C., Eriksson, T. and Frijters, P. (2007) An analysis of the determinants of job satisfaction when individuals’ baseline satisfaction levels may differ, Applied Economics, 39, 2413–23. doi:10.1080/00036840600707357
  • Delfgaauw, J. (2007) The effect of job satisfaction on job search: not just whether, but also where, Labour Economics, 14, 299–317. doi:10.1016/j.labeco.2006.06.002
  • Despres, C. and Hiltrop, J.-M. (1995) Human resource management in the knowledge age: current practice and perspectives on the future, Employee Relations, 17, 9–23. doi:10.1108/01425459510146652
  • Diaye, M.-A. G. and Urdanivia, M. (2008) Subjective evaluation of performance and evaluation interview: empirical evidence from France, in The Analysis of Firms and Employees: Quantitative and Qualitative Approaches, Bender, S., Lane, J., Shaw, K. et al. (Eds), The University of Chicago Press, National Bureau of Economic Research, Cambridge, MA, pp. 107–31.
  • Freeman, R. B. (1978) Job satisfaction as an economic variable, The American Economic Review, 68, 135–41.
  • Gallie, D., Felstead, A. and Green, F. (2001) Employer policies and organizational commitment in Britain 1992-1997, Journal of Management Studies, 38, 1081–101. doi:10.1111/1467-6486.00273
  • Garicano, L. (2010) Policemen, managers, lawyers: new results on complementarities between organization and information and communication technology, International Journal of Industrial Organization, 28, 355–58. doi:10.1016/j.ijindorg.2010.03.004
  • Garicano, L. and Heaton, P. (2010) Information technology, organization, and productivity in the public sector: evidence from police departments, Journal of Labor Economics, 28, 167–201. doi:10.1086/649844
  • Garicano, L. and Hubbard, T. (2009) Earnings inequality and coordination costs: evidence from U.S. law firms, NBER Working Paper No. 14741, National Bureau of Economic Research, Inc., Cambridge, MA.
  • Godard, J. (2001) High performance and the transformation of work? The implications of alternative work practices for the experience and outcomes of work, Industrial and Labor Relations Review, 54, 776–805. doi:10.2307/2696112
  • Godard, J. (2004) A critical assessment of the high-performance paradigm, British Journal of Industrial Relations, 42, 349–78. doi:10.1111/j.1467-8543.2004.00318.x
  • Green, F. (2000) The impact of company human resource policies on social skills: implications for training sponsorship, quit rates and efficiency wages, Scottish Journal of Political Economy, 47, 251–72. doi:10.1111/1467-9485.00162
  • Green, F. (2006) Demanding Work: The Paradox of Job Quality in the Affluent Economy, Princeton University Press, Princeton, NJ.
  • Green, F. and Tsitsianis, N. (2005) An investigation of national trends in job satisfaction in Britain and Germany, British Journal of Industrial Relations, 43, 401–29. doi:10.1111/j.1467-8543.2005.00362.x
  • Greenan, N. and Mairesse, J. (2000) Computers and productivity in France: some evidence, Economics of Innovation and New Technology, 9, 275–315. doi:10.1080/10438590000000011
  • Groen, B. A. C., Wouters, M. J. F. and Wilderom, C. P. M. (2012) Why do employees take more initiatives to improve their performance after co-developing performance measures? A field study, Management Accounting Research, 23, 120–41. doi:10.1016/j.mar.2012.01.001
  • Guest, D. (2002) Human resource management, corporate performance and employee well-being: building the worker into HRM, Journal of Industrial Relations, 44, 335–58. doi:10.1111/1472-9296.00053
  • Guthrie, J. P. (2001) High-involvement work practices, turnover and productivity: evidence from New Zealand, The Academy of Management Journal, 44, 180–90. doi:10.2307/3069345
  • Handel, M. J. and Levine, D. I. (2004) The effects of new work practices on workers, Industrial Relations, 43, 1–43.
  • Huselid, M. A. and Becker, B. E. (1996) Methodological issues in cross-sectional and panel estimates of the human resource – firm performance link, Industrial Relations, 35, 400–22.
  • Ichniowski, C., Kochan, T. A., Levine, D. et al. (1996) What works at work: overview and assessment, Industrial Relations, 35, 299–333.
  • Ichniowski, C., Shaw, K. and Prennushi, G. (1997) The effects of human resource management practices on productivity: a study of steel finishing lines, The American Economic Review, 87, 291–313.
  • Jensen, M. C. and Meckling, W. H. (1976) Theory of the firm: managerial behavior agency costs and ownership structure, Journal of Financial Economics, 3, 305–60. doi:10.1016/0304-405X(76)90026-X
  • Joling, C. and Kraan, K. (2008) Use of Technology and Working Conditions in the European Union, European Foundation for the Improvement of Living and Working Conditions, Dublin, Ireland.
  • Jones, D. and Kato, T. (2011) The impact of teams on output, quality, and downtime: an empirical analysis using individual panel data, Industrial and Labor Relations Review, 64, 215–40.
  • Karasek, R. (1998) Demand/control model a social, emotional, and physiological approach to stress risk and active behaviour development (Chap. 34), in Encyclopaedia of Occupational Health and Safety, Vol. 2, Stellman, J. M. (Ed), International Labour Office (ILO), Geneva, Switzerland.
  • Karasek, R. and Theorell, T. (1990) Healthy Work: Stress, Productivity and the Reconstruction of Working Life, Basic Book, New York, NY.
  • Macky, K. and Boxall, P. (2007) The relationship between ‘high-performance work practices’ and employee attitudes: an investigation of additive and interaction effects, International Journal of Human Resource Management, 18, 537–67. doi:10.1080/09585190601178745
  • Martin, L. (2011) The effects of ICT use on employee’s motivations: an empirical evaluation, Economics Bulletin, 31, 1592–605.
  • Maslow, A. H. (1954) Motivation and Personality, Harper and Row, New York, NY.
  • Melville, N., Kraemer, K. and Gurbaxani, V. (2004) Information technology and organizational performance: an integrative model of IT business value, MIS Quarterly, 28, 283–322.
  • Milgrom, P. and Roberts, J. (1990) The economics of modern manufacturing: technology, strategy, and organization, The American Economics Review, 80, 511–28.
  • Mohr, D. R. and Zoghi, C. (2008) High-involvement work design and job satisfaction, Industrial and Labor Relations Review, 61, 275–96.
  • Osterman, P. (1994) How common is workplace transformation and who adopts it?, Industrial and Labor Relations Review, 47, 173–88. doi:10.2307/2524415
  • Osterman, P. (2000) Work reorganization in an era of restructuring: trends in diffusion and effects on employee welfare, Industrial and Labor Relations Review, 53, 179–96. doi:10.2307/2696072
  • Osterman, P. (2006) Wage effects of high performance work organization in manufacturing, Industrial and Labor Relations Review, 59, 187–204.
  • Pil, F. K. and MacDuffie, J. P. (1996) The adoption of high-involvement work practices, Industrial Relations, 35, 423–55.
  • Prendergast, C. (1999) The provision of incentives in firms, Journal of Economic Literature, 37, 7–63. doi:10.1257/jel.37.1.7
  • Ramsay, H., Scholarios, D. and Harley, B. (2000) Employees and high-performance work systems: testing inside the black-box, British Journal of Industrial Relations, 38, 501–31. doi:10.1111/1467-8543.00178
  • Rubery, J. and Grimshaw, D. (2001) ICTs and employment: the problem of job quality, International Labour Review, 140, 165–92. doi:10.1111/j.1564-913X.2001.tb00219.x
  • Sambamurthy, V. and Zmud, R. (1994) IT Management Competency Assessment: A Tool for Creating Business Value through IT, Financial Executives Research Foundation, Morristown, NJ.
  • Smith, C., Organ, D. and Near, J. (1983) Organizational citizenship behaviour: its nature and antecedents, Journal of Applied Psychology, 68, 653–63. doi:10.1037/0021-9010.68.4.653
  • Sousa-Poza, A. and Sousa-Poza, A. A. (2000) Well-being at work: a cross-national analysis of the levels and determinants of job satisfaction, Journal of Socio-Economics, 29, 517–38. doi:10.1016/S1053-5357(00)00085-8
  • Triplett, J. (1999) The Solow productivity paradox: what do computers do to productivity?, Canadian Journal of Economics, 32, 309–34. doi:10.2307/136425
  • Van Der Meer, P. H. and Wielers, R. (2013) What makes workers happy?, Applied Economics, 45, 357–68. doi:10.1080/00036846.2011.602011
  • Van Reenen, J. (2011) Does competition raise productivity through improving management quality?, International Journal of Industrial Organization, 29, 306–16. doi:10.1016/j.ijindorg.2011.02.001
  • Wang, H., Tsui, A. S. and Xin, K. R. (2011) CEO leadership behaviors, organizational performance, and employees’ attitudes, The Leadership Quarterly, 22, 92–105. doi:10.1016/j.leaqua.2010.12.009
  • Warr, P., Cook, J. and Wall, T. (1979) Scales for the measurement of some work attitudes and aspects of psychological well-being, Journal of Occupational Psychology, 52, 129–48. doi:10.1111/j.2044-8325.1979.tb00448.x
  • White, M. and Bryson, A. (2013) Positive employee attitudes: how much human resource management do you need?, Human Relations, 66, 385–406. doi:10.1177/0018726712465096

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.