1,197
Views
71
CrossRef citations to date
0
Altmetric
Articles

Adaptive coordination and heedfulness make better cockpit crews

, , , &
Pages 211-228 | Received 30 Aug 2008, Accepted 10 Aug 2009, Published online: 22 Jan 2010

References

  • Argote , L. 1982 . Input uncertainty and organizational coordination in hospital emergency units . Administrative Science Quarterly , 27 : 420
  • Artman , H. 2000 . Team situation assessment and information distribution . Ergonomics , 43 : 420 – 430 .
  • Bakeman , R. 2000 . “ Behavioural observation and coding ” . In Handbook of research methods in social and personality psychology , Edited by: Reis , H. T. and Judd , C. M. 138 – 159 . New York, NY : Cambridge University Press .
  • Bakeman , R. and Gottman , J. M. 1986 . Observing interaction: An introduction to sequential analysis , Cambridge : Cambridge University Press .
  • Becker-Beck , U. , Wintermantel , M. and Borg , A. 2005 . Principles of regulating interaction in teams practicing face-to-face communication versus teams practicing computer-mediated communication . Small Group Research , 36 : 499 – 536 .
  • Bjilsma-Frankema , K. , de Jong , B. and van de Bunt , G. 2008 . Heed, a missing link between trust, monitoring and performance in knowledge intensive teams . The International Journal of Human Resource Management , 19 : 19 – 40 .
  • Bowers , C. A. , Braun , C. and Morgan , B. B. 1997 . “ Team workload: Its meaning and measurement ” . In Team performance assessment and measurement. Theory, methods and applications , Edited by: Brannick , M. , Salas , T. E. and Prince , C. 85 – 108 . Mahwah, NJ : Lawrence Erlbaum .
  • Bowers , C. A. 1998 . Analyzing communication sequences for team training needs assessment . Human Factors , 40 : 672 – 679 .
  • Burke , C. S. 2006 . Understanding team adaptation: A conceptual analysis and model . Journal of Applied Psychology , 91 : 1189 – 1207 .
  • Clark , H. H. 1996 . Using language , Cambridge : Cambridge University Press .
  • Druskat , V. U. and Pescosolido , A. T. 2002 . The content of effective teamwork mental models in self-managing teams: Ownership, learning and heedful interrelating . Human Relations , 55 : 283 – 314 .
  • Edmondson , A. C. 2003 . Speaking up in the operating room: How team leaders promote learning in interdisciplinary action teams . Journal of Management Studies , 40 : 1419 – 1452 .
  • Entin , E. E. and Serfaty , D. 1999 . Adaptive team coordination . Human Factors , 41 : 312 – 325 .
  • Faraj , S. and Xiao , X. 2006 . Coordination in fast-response organization . Management Science , 52 : 1155 – 1169 .
  • Gersick , C. J.G. and Hackman , J. R. 1990 . Habitual routines in task-performing groups . Organizational Behavior and Human Decision Processes , 47 : 65 – 97 .
  • Ginnett , R. C. 1993 . “ Crews as groups: Their formation and their leadership ” . In Cockpit resource management , Edited by: Wiener , E. L. , Kanki , B. and Helmreich , R. L. 71 – 101 . San Diego : Academic Press .
  • Grote , G. 2008 . “ Rules management as source for loose coupling in high-risk systems ” . In Remaining sensitive to the possibility of failure , Edited by: Hollnagel , E. , Nemeth , C. and Dekker , S. 91 – 100 . London : Ashgate .
  • Grote , G. , Zala-Mezö , E. and Grommes , P. 2003 . Effects of standardization on coordination and communication in high workload situations . Linguistic Reports , 12 : 127 – 154 .
  • Grote , G. , Zala-Mezö , E. and Grommes , P. 2004 . “ The effects of different forms of co-ordination on coping with workload ” . In Group interaction in high risk environments , Edited by: Dietrich , R. and Childress , T. 39 – 55 . Aldershot, UK : Ashgate .
  • Hackman , J. R. , Brousseau , K. R. and Weiss , J. A. 1976 . The interaction of task design and group performance strategies in determining group effectiveness . Organizational Behavior and Human Performance , 16 : 350 – 365 .
  • Harrison , T. K. 2006 . Cognitive aid use in a simulated anesthetic crisis . Anesthesia and Analgesia , 103 : 551 – 556 .
  • Häusler , R. 2004 . “ Behavioral markers in analyzing team performance of cockpit crews ” . In Group interaction in high risk environments , Edited by: Dietrich , R. and Childress , T. 25 – 37 . Aldershot, , UK : Ashgate .
  • Helmreich , R. L. , Merritt , A. C. and Wilhelm , J. A. 1999a . The evolution of crew resource management training in commercial aviation . International Journal of Aviation Psychology , 9 : 19 – 32 .
  • Helmreich , R. L. 1999b . The Line/LOS Checklist, Version 6.0: A checklist for human factors skills assessment, a log for external threats, and a worksheet for flightcrew error management The University of Texas Team Research Project, Technical Report 99–01
  • Hodgkinson , G. P. and Healey , M. P. 2008 . Cognition in organizations . Annual Review of Psychology , 59 : 387 – 417 .
  • Howell , J. P. 1990 . Substitutes for leadership: effective alternatives to ineffective leadership . Organizational Dynamics , 19 : 20 – 38 .
  • Iedema , R. 2005 . The teleo-affective limits of end-of-life care in the intensive care unit . Social Science & Medicine , 60 : 845 – 857 .
  • Kanki , B. G. , Lozito , S. and Foushee , H. C. 1989 . Communication indices of crew coordination . Aviation, Space, and Environmental Medicine , 60 : 56 – 60 .
  • Kauffeld , S. and Meyers , R. A. 2009 . Complaint and solution-oriented circles in work groups . European Journal of Work and Organizational Psychology , 18 : 267 – 294 .
  • Kerr , S. and Jermier , J. M. 1978 . Substitutes for leadership: Their meaning and measurement . Organizational Behavior and Human Performance , 22 : 375 – 403 .
  • Klein , K. 2006 . Dynamic delegation: Shared, hierarchical, and deindividualized leadership in extreme action teams . Administrative Science Quarterly , 51 : 590 – 621 .
  • Kolbe , M. 2007 . Koordination von Entscheidungsprozessen in Gruppen. Die Bedeutung expliziter Koordinationsmechanismen , Saarbrücken : VDM .
  • Künzle , B. in press . Substitutes for leadership in anaesthesia teams and their impact on leadership effectiveness . European Journal of Work and Organizational Psychology ,
  • Manser , T. , Howard , S. K. and Gaba , D. M. 2008 . Adaptive coordination in cardiac anaesthesia: A study of situational changes in coordination patterns using a new observation system . Ergonomics , 51 : 1153 – 1178 .
  • March , J. , Schulz , M. and Zhou , X. 2000 . The dynamics of rules: Change in written organizational codes , Stanford, CA : Stanford University Press .
  • Mathieu , J. E. 2000 . The influence of shared mental models on team process and performance . Journal of Applied Psychology , 85 : 273 – 283 .
  • Milanovich , D. M. 1998 . Status and cockpit dynamics : A review and empirical study . Group Dynamics: Theory, Research, and Practice , 2 : 155 – 167 .
  • Morris , C. H. and Leung , Y. K. 2006 . Pilot mental workload: how well do pilots really perform? . Ergonomics , 49 : 1581 – 1596 .
  • O'Connor , P. 2002 . Developing a method for evaluating Crew Resource Management skills: A European perspective . The International Journal of Aviation Psychology , 12 : 263 – 285 .
  • O'Connor , P. 2008 . Crew Resource Management training effectiveness: A meta-analysis and some critical needs . The International Journal of Aviation Psychology , 18 : 353 – 368 .
  • Orasanu , J. M. 1993 . “ Decision-making in the cockpit ” . In Cockpit resource management , Edited by: Wiener , E. L. , Kanki , B. and Helmreich , R. L. 137 – 172 . San Diego : Academic Press .
  • Pearce , C. L. and Conger , J. A. 2003 . Shared leadership: Reframing the how's and why's of leadership , Thousand Oaks, CA : Sage .
  • Salas , E. , Nichols , D. R. and Driskell , J. E. 2007 . Testing three team training strategies in intact teams . Small Group Research , 38 : 471 – 488 .
  • Salas , E. , Sims , D. E. and Burke , C. S. 2005 . Is there a ‘big five’ in teamwork? . Small Group Research , 36 : 555 – 599 .
  • Salas , E. 1999 . Does CRM training improve teamwork skills in the cockpit? Two evaluation studies . Human Factors , 41 : 326 – 343 .
  • Salas , E. 2006 . Does crew resource management training work? An update, an extension, and some critical needs . Human Factors , 48 : 392 – 412 .
  • Salas , E. 2008 . Does team training improve team performance? A meta-analysis . Human Factors , 50 : 903 – 933 .
  • Stout , R. J. 1999 . Planning, shared mental models, and coordinated performance: An empirical link is established . Human Factors , 41 : 61 – 71 .
  • Tesluk , P. E. 1997 . “ Task and aggregation issues in the analysis and assessment of team performance ” . In Team performance assessment and measurement. Theory, methods, and applications , Edited by: Brannick , M. T. , Salas , E. and Prince , C. 197 – 223 . Mahwah, NJ : LEA .
  • Thompson , J. D. 1967 . Organizations in action , New York : McGraw-Hill .
  • Toups , Z. O. and Kerne , A. . Implicit coordination in fire fighting practice: Design implications for teaching fire emergency responders . Proceedings of the SIGCHI conference on Human factors in computing systems . pp. 707 – 716 . New York : ACM Press .
  • Tschan , F. 2006 . Leading to recovery: Group performance and coordinative activities in medial emergency driven groups . Human Performance , 19 : 277 – 304 .
  • van Avermaete J. A.G. Kruijsen E. The evaluation of non-technical skills of multi-pilot aircrew in relation to the JAR-FCL requirements. Project rep.: CR-98443 NLR Amsterdam 1998
  • van de Ven , A. H. , Delbecq , A. L. and Koenig , R. J. 1976 . Determinants of coordination modes within organizations . American Sociological Review , 41 : 322 – 338 .
  • Waller , M. J. 1999 . The timing of adaptive group responses to non-routine events . Academy of Management Journal , 42 : 127 – 137 .
  • Waller , M. J. , Gupta , N. and Giambatista , R. C. 2004 . Effects of adaptive behaviors and shared mental models on control crew performance . Management Science , 50 : 1534 – 1544 .
  • Wears , R. L. and Sutcliffe , K. M. 2003 . Promoting heedful interrelating and collective competence in the emergency department . Focus on Patient Safety. A newsletter from the National Patient Safety Foundation , 6 : 4 – 5 .
  • Weick , K. E. and Roberts , K. H. 1993 . Collective mind in organizations: Heedful interrelating on flight decks . Administrative Science Quarterly , 38 : 357 – 381 .
  • Weick , K. , Sutcliffe , K. and Obstfeld , D. 1999 . Organizing for high reliability: Processes of collective mindfulness . Research in Organizational Behavior , 21 : 81 – 123 .
  • Wiener E. L. Kanki B. Helmreich R. L. Cockpit resource management Academic Press San Diego 1993
  • Wilson , K. 2007 . Errors in the heat of battle: Taking a closer look at shared cognition breakdowns through teamwork . Human Factors , 49 : 243 – 256 .
  • Wittenbaum , G. M. , Stasser , G. and Merry , C. J. 1996 . Tacit coordination in anticipation of small group task completion . Journal of Experimental Social Psychology , 32 : 129 – 152 .
  • Wittenbaum , G. M. , Vaughan , S. I. and Stasser , G. 1998 . “ Coordination in task-performing groups ” . In Theory and research on small groups , Edited by: Tindale , R. S. , Heath , L. , Edwards , J. , Posavac , E. J. , Bryant , F. B. , Suarez-Balcazar , Y. , Henderson-King , E. and Myers , J. 177 – 204 . New York : Plenum Press .
  • Xiao , Y. 2001 . “ Understanding coordination in a dynamic environment: Methods and results ” . In New trends in cooperative activities: Understanding the dynamics in complex environments , Edited by: McNeese , M. , Salas , E. and Endsley , M. 242 – 258 . Santa Monica, CA : Human Factors and Ergonomics Society .
  • Yukl , G. 1999 . An evaluative essay on current conceptions of effective leadership . European Journal of Work and Organisational Psychology , 8 : 33 – 48 .
  • Yun , S. , Faraj , S. and Sims , H. P. 2005 . Contingent leadership and effectiveness of trauma resuscitation teams . Journal of Applied Psychology , 90 : 1288 – 1296 .
  • Zala-Mezö , E. 2009 . The influence of standardisation and task load on team coordination patterns during anaesthesia inductions . Quality and Safety in Health Care , 18 : 127 – 130 .

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.