3,344
Views
78
CrossRef citations to date
0
Altmetric
Articles

Can personal control over the physical environment ease distractions in office workplaces?

&
Pages 324-335 | Received 18 Jun 2008, Accepted 01 Oct 2009, Published online: 25 Feb 2010

References

  • Allen , V. L. and Greenberger , D. B. 1980 . “ Destruction and Perceived control ” . In Advances in environmental psychology, vol. 2, Applications of personal control , Edited by: Baum , A. and Singer , J. E. New Jersey : Lawrence Erlbaum Associates .
  • Averill , J. R. 1973 . Personal control over aversive stimuli and its relationship to stress . Psychological Bulletin , 80 : 286 – 303 .
  • Banbury , S. and Berry , D. 2005 . Office noise and employee concentration: Identifying causes of disruption and potential improvements . Ergonomics , 48 ( 1 ) : 25 – 37 .
  • Barnes . 1981 . “ Perceived freedom and control in the built environment ” . In Cognition, social behavior, and the environment , Edited by: Harvey , J. H. 409 – 422 . Hillsdale, NJ : Erlbaum .
  • Baron , R. and Rodin , J. 1978 . “ Personal control as a mediator of crowding ” . In Advances in environmental psychology , Edited by: Baum , A. , Singer , J. E. and Valins . Vol. 1 , 145 – 190 . Hillsdale, NJ : Erlbaum .
  • Baron , R. M. and Kenny , D. A. 1986 . The moderator-mediator variable distinction in social psychological research: conceptual, strategic and statistical considerations . Journal of Personality and Social Psychology , 51 ( 6 ) : 1173 – 1182 .
  • Bell , P. 2001 . Environmental Psychology , 5th ed , Belmont, CA : Wadsworth group/Thomson Learning .
  • Block , L. K. and Stokes , G. S. 1989 . Performance and satisfaction in private versus nonprivate work settings . Environment and Behavior , 21 ( 3 ) : 277 – 297 .
  • Brand , J. L. 2008 . “ Office ergonomics: Pertinent research and recent developments (pp. 245–282) ” . In Reviews of human factors and ergonomics , Edited by: Carswell , C. M. Vol. 4 , Santa Monica, CA : Human Factors and Ergonomics Society .
  • Carlopio , J. R. and Gardner , D. 1992 . Direct and interactive effects of the physical work environment on attitudes . Environment and Behavior , 24 ( 5 ) : 579 – 601 .
  • Choi , B. K. 2008 . A cross-national study on the multidimensional characteristics of the five-item psychological demands scale of the job content questionnaire . International Journal of Behavioral Medicine, 1532–7558 , 15 ( 2 ) : 120 – 132 .
  • Croon , E. 2005 . The effect of office concepts on worker health and performance: a systematic review of the literature . Ergonomics , 48 ( 2 ) : 119 – 134 .
  • Danielsson , C. and Bodin , L. 2008 . Office type in relation to health, well-being, and job satisfaction among employees . Environment and Behavior , 40 : 636 – 668 .
  • Donnerstein , E. and Wilson , D. W. 1976 . Effects of noise and perceived control on ongoing and subsequent aggressive behavior . Journal of Personality and Social Psychology , 34 : 774 – 781 .
  • Douthitt , E. A. and Aiello , J. R. 2001 . The role of participation and control in the effects of computer monitoring on fairness perception, task satisfaction, and performance . Journal of Applied Psychology , 86 ( 5 ) : 867 – 874 .
  • Elfering , A. 2005 . Chronic job stressors and job control: Effects on event-related coping success and well-being . Journal of Occupational and Organizational Psychology , 78 ( 2 ) : 237 – 252 .
  • Ely , R. and Padavic , I. 2007 . A feminist analysis of organizational research on sex differences . Academy of Management Review , 32 ( 4 ) : 1121 – 1143 .
  • Evans , G. W. and Lepore , S. J. 1997 . “ Moderating and mediating process in Environment-Behavior research ” . In Advances in environment, behavior and design: vol. 4, Toward the integration of theory, methods, research, and utilization , Edited by: Moore , G. T. and Marrans , R. W. New York : Plenum Press .
  • Evans , G. W. , Johansson , G. and Carrere , S. 1994 . “ Psychological factors and the physical environment: Inter-relations in the workplace ” . In International review of industrial and organizational psychology, 9 , Edited by: Cooper , C. N. and Roberston , I. T. 1 – 29 . Chichester, , UK : Wiley .
  • Fisher , S. 1990 . “ Environmental change, control and vulnerability ” . In On the move: The psychology of change and transition , Edited by: Fisher , S. and Copper , C. L. 53 – 65 . Chishester : John Wiley and Sons, Ltd .
  • Fleming , I. , Baum , A. and Weiss , L. 1987 . Social density and perceived control as mediators of crowding stress in high-density residential neighborhoods . Journal of Personality and Social Psychology , 52 ( 5 ) : 899 – 906 .
  • Furnham , A. and Strbac , L. 2002 . Music is as distracting as noise: the differential distraction of background music and noise on the cognitive test performance of introverts and extraverts . Ergonomics , 45 ( 3 ) : 203 – 217 .
  • Gatchel , R. J. 1980 . “ Perceived control: A review and evaluation of therapeutic implications ” . In Advances in environmental psychology: vol. 2, Applications of personal control , Edited by: Baum , A. and E. Singer , J. New Jersey : Lawrence Erlbaum Associates .
  • Greenberger , D. B. 1989 . The impact of personal control on performance and satisfaction . Organizational Behavior and Human Decision Process , 43 : 29 – 51 .
  • Hair , J. 1998 . Multivariate data analysis , 5th ed , New Jersey : Prentice Hall .
  • Hatfield , J. 2002 . Human response to environmental noise: the role of perceived control . International Journal of Behavioral Medicine , 9 ( 4 ) : 341 – 359 .
  • Herzberg , F. 1966 . Work and the nature of man , Cleveland, OH : World Publishing .
  • Huang , Y. , Robertson , M. and Chang , K. 2004 . The role of environmental control on environmental satisfaction, communication, and psychological stress: Effects of office ergonomic training . Environment and Behavior , 3695 : 617 – 637 .
  • Kjellberg , A. 1996 . The effects of nonphysical noise characteristics, ongoing task and noise sensitivity on annoyance and distraction due to noise at work . Journal of Environmental Psychology , 16 : 123 – 136 .
  • Kline , R. B. 1998 . Principles and practices of structural equation modeling , New York : The Guilford press .
  • Langer , E. J. and Saegert , S. 1977 . Crowding and cognitive control . Journal of Personality and Social Psychology , 34 : 175 – 182 .
  • Leather , P. , Beale , D. and Sullivan , L. 2003 . Noise, psychosocial stress and their interaction in the workplace . Journal of Environmental Psychology , 23 : 213 – 222 .
  • Lee , C. , Ashford , S. J. and Bobko , P. 1990 . Interactive effects of ‘Type A’ behavior and perceived control on worker performance, job satisfaction, and somatic complaints . Academy of Management Journal , 33 ( 4 ) : 870 – 881 .
  • Lee , S. and Brand , J. 2005 . Effects of control over workspace on perceptions of the work environment and work outcomes . Journal of Environmental Psychology , 25 ( 3 ) : 323 – 333 .
  • Linden , D. 2005 . Work stress and attentional difficulties: An initial study on burnout and cognitive failures . Work and Stress , 19 ( 1 ) : 23 – 36 .
  • Logan , M. and Ganster , D. 2005 . An experimental evaluation of a control intervention to alleviate job-related stress . Journal of Management , 31 ( 1 ) : 90 – 107 .
  • MacDonald , L. 2001 . Covariation between workplace physical and psychosocial stressors: Evidence and implications for occupational health research and prevention . Ergonomics , 44 ( 7 ) : 696 – 718 .
  • MacLaney , M. A. and Hurrell , J. J. 1988 . Control, stress, and job satisfaction in Canadian nurses . Work and Stress , 2 : 217 – 224 .
  • O'Neill , M. J. 1994 . Workplace adjustability, storage, and enclosure as predictors of employee reactions and performance . Environment and Behavior , 26 ( 4 ) : 504 – 526 .
  • Oldham , G. R. 1988 . Effects of changes in workspace partitions and spatial density on employee reactions: A quasi-experiment . Journal of Applied Psychology , 73 ( 2 ) : 253 – 258 .
  • Paciuk , M. 1989 . The role of personal control of the environment in thermal comfort and satisfaction at the workplace Thesis (PhD). The University of Wisconsin-Milwaukee
  • Proshansky , H. M. , Ittleson , W. H. and Rivlin , L. G. 1970 . Environmental Psychology; Man and his Physical Setting , New York Holt : Rinehart and Windston .
  • Roberts , J. A. , Lapidus , R. S. and Chonko , L. B. 1997 . Salespeople and stress: the moderating role of locus on control on work stressors and felt stress . Journal of Marketing Theory and Practice , 5 ( 3 ) : 93 – 108 .
  • Rodin , J. and Baum , A. 1978 . “ Crowding and helplessness: Potential consequences of density and loss of control ” . In Human response to crowding , Edited by: Baum , A. and Epstein , Y. 389 – 401 . Hillsdale, NJ : Erlbaum .
  • Roelofsen , P. 2003 . The impact of office environments on employee performance: The design of the workplace as a strategy for productivity enhancement . Journal of Facilities Management , 1 ( 3 ) : 247 – 264 .
  • Sailer , U. and Hassenzahl , M. 2000 . Assessing noise annoyance: an improvement-oriented approach . Ergonomics , 43 ( 11 ) : 1920 – 1938 .
  • Sargent , L. D. and Terry , D. J. 1998 . The effects of work control and job demands on employee adjustment and work performance . Journal of Occupational and Organizational Psychology , 71 : 216 – 236 .
  • Sinha , S. and Nayyar , P. 2000 . Crowding effects of density and personal space requirements among older people: the impact of self-control and social support . The Journal of social psychology , 140 ( 6 ) : 721 – 728 .
  • Smith-Jackson , T. and Klein , K. 2009 . Open-plan offices: Task performance and mental workload . Journal of Environmental Psychology , 29 ( 2 ) : 279 – 289 .
  • Smith , L. , Jeppesen , H. and Boggild , H. 2007 . Internal locus of control and choice in health service shift workers . Ergonomics , 50 ( 9 ) : 1485 – 1502 .
  • Spector , P. E. 2006 . Method variance in organizational research: Truth or urban legend? . Organizational Research Methods , 9 ( 2 ) : 221 – 232 .
  • Spector , P. E. 1986 . Perceived control by employees: A meta-analysis of studies concerning autonomy and participation at work . Human Relations , 39 ( 11 ) : 1005 – 1016 .
  • Sundstrom , E. 1986 . Work places: The psychology of the physical environment in offices and factories , New York : Cambridge University Press .
  • Sundstrom , E. 1994 . Office noise, satisfaction, and performance . Environment and Behavior , 26 ( 2 ) : 195 – 222 .
  • Trimmel , M. and Poelzl , G. 2006 . Impact of background noise on reaction time and brain DC potential changes of VDT-based spatial attention . Ergonomics , 49 ( 2 ) : 202 – 208 .
  • Veitch , J. A. 2007 . A model of satisfaction with open-plan office conditions: COPE field findings . Journal of Environmental Psychology , 27 ( 3 ) : 177 – 189 .
  • Veitch , J. A. and Gifford , R. 1996 . Choice, perceived control, and performance decrements in the physical environment . Journal of Environmental Psychology , 16 : 269 – 276 .

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.