References
- Annett , J. and Stanton , N. A. 2000 . Editorial: Teamwork – a problem for ergonomics . Ergonomics , 43 ( 8 ) : 1045 – 1051 .
- Army Lessons Learned Centre . 2005 . “ Dispatches: lessons learned for soldiers: fratricide, vol. 11 (1) [online] ” . Available from: http://armyapp.dnd.ca/allc/Downloads/dispatch/Vol_11/Dispatches_%20Vol_11%20No_ 1English.pdf [Accessed November 2008]
- Baker , D. P. , Day , R. and Salas , E. 2006 . Teamwork as an essential component of high reliability organisations . Health Services Research , 41 ( 4 ) : 1576 – 1598 .
- Bartlett , F. C. 1932 . Remembering: a study in experimental and social psychology , Cambridge : Cambridge University Press .
- Bar Yam , Y. 2003 . Complexity of military conflict: Multiscale complex systems analysis of littoral warfare Report for Chief of Naval Operations Strategic Studies Group [online]. Available from: http://necsi.edu/projects/yaneer/SSG_NECSI_3_Litt.pdf [Accessed December 2008]
- Bundy , G. 1994 . “ Not so friendly fire: considerations for reducing the risk of fratricide [online] ” . Naval War College Newport RI Department of Operations: Final report. Available from: http://www.stormingmedia.us/10/1053/A105382.html [Accessed October 2008]
- Cannon-Bowers , J. A. and Salas , E. 1998 . Making decisions under stress , Washington, DC : American Psychological Association .
- Cannon-Bowers , J. A. , Salas , E. and Converse , S. 1993 . “ Shared mental models ” . In Individual and group decision making , Edited by: Castellan , J. N. 221 – 246 . Hillsdale, NJ : Lawrence Erlbaum Associates, Inc. .
- Converse , S. A. , Cannon-Bowers , J. A. and Salas , E. Team member shared mental models: A theory and some methodological issues . Proceedings of the Human Factors Society 35th annual meeting . pp. 1417 – 1421 . Santa Monica, CA : Human Factors and Ergonomics Society .
- Cooke , N. J. 2000 . Measuring team knowledge . Human Factors , 42 ( 1 ) : 151 – 173 .
- Coury , B. G. and Terranova , M. Collaborative decision making in dynamic systems . Proceedings of the Human Factors and Ergonomic Society, 31st annual meeting . pp. 944 – 948 . Santa Monica, CA : Human Factors and Ergonomics Society .
- Darke , P. , Shanks , G. and Broadbent , M. 1998 . Successfully completing case study research: combining rigour, relevance and pragmatism . Information Systems Journal , 8 : 273 – 289 .
- Derosier , C. 2008 . Studying work practices: a key factor in understanding accidents on the level triggered by a balance disturbance . Ergonomics , 51 ( 12 ) : 1926 – 1943 .
- Driskell , J. E. and Mullen , B. 2005 . “ Social network analysis ” . In Handbook of human factors and ergonomics methods , Edited by: Stanton , N.A. , Hedge , A. , Brookhuis , K. , Salas , E. and Hendrick , H.W. 58.1 – 58.6 . London : CRC .
- Driskell , J. E. and Salas , E. 1991 . Group decision making under stress . Journal of Applied Psychology , 76 : 473 – 478 .
- Endsley , M. R. 1995 . Towards a theory of situation awareness in dynamic systems . Human Factors , 37 : 32 – 64 .
- Farrington-Darby , T. 2006 . A naturalistic study of railway controllers . Ergonomics , 49 ( 12 ) : 1370 – 1394 .
- Fiore , S. M. 2003 . Distributed coordination space: toward a theory of distributed team process and performance . Theoretical Issues in Ergonomic Science , 4 ( 3–4 ) : 340 – 364 .
- Fischer , U. , McDonnell , L. and Orasanu , J. 2007 . Linguistic correlates of team performance: toward a tool for monitoring team functioning during space missions . Aviation, Space and Environmental Medicine , 78 ( 5 ) section II
- Fleishman , E. A. and Zaccaro , S. J. 1992 . “ Toward a taxonomy of team performance functions ” . In Teams: Their training and performance , Edited by: Swezey , R. W. and Salas , E. 31 – 56 . Norwood, NJ : Ablex .
- Flin , R. , Slaven , G. and Stewart , K. 1996 . Emergency decision making in the offshore oil and gas industry . Human Factors , 38 ( 2 ) : 262 – 277 .
- Genaidy , A. 2007 . The work compatibility improvement framework: an integrated perspective of the human at work system . Ergonomics , 50 ( 1 ) : 3 – 25 .
- Gillham , B. 2000 . Case study research methods , London : Continuum .
- Glaser , B. G. and Strauss , A. L. 1967 . The discovery of grounded theory , Chicago : Aldine .
- Gorman , J. C. , Cooke , N. J. and Winner , J. L. 2006 . Measuring team situation awareness in decentralized command and control environments . Ergonomics , 49 ( 12 ) : 1312 – 1325 .
- Hackman , J. R. 1987 . “ The design of work teams ” . In Handbook of organizational behavior , Edited by: Lorsch , J. 315 – 342 . Englewood Cliffs, NJ : Prentice Hall .
- Hancock , P. A. 1997 . Essays on the future of human-machine systems , Eden Prairie, MN : BANTA Information Services Group .
- Hart , R. J. 2005 . Preventing fratricide a complex problem with no easy solutions . Military Technology , 29 ( 11 ) : 40 – 49 .
- Heylighen , F. and Joslyn , C. 1992 . What is systems theory? Available online at: http://pespmcl.vub.ac.be/SYSTHEOR.html [Accessed 15 January 2008]
- Hignett , S. 2005 . “ Qualitative methodology in ergonomics ” . In Evaluation of human work , Edited by: Wilson , J. R. and Megaw , E. London : Taylor and Francis .
- Hinsz , F. L. and Andrews , D. H. 2009 . “ Comparing individual and team judgement accuracy for target identification under heavy cognitive demand ” . In Human factors issues in combat identification , Edited by: Andrews , D. , Hertz , R. P. and Wolf , M. B. Aldershot, , UK : Ashgate .
- Hollnagel , E. 1993 . Human reliability analysis – context and control , London : Academic Press .
- Hollnagel , E. 1998 . Cognitive reliability and error analysis method , New York : Elsevier Science Inc .
- Janis , I. L. 1972 . Group think: Psychological studies of policy fiascoes , 2nd ed , Boston : Houghton- Mifflin .
- Jarmasz , J. 2009 . “ Team cognition during a simulated close air support exercise: results from a new behavioural rating technique ” . In Human factors issues in combat identification , Edited by: Andrews , D. , Hertz , R. P. and Wolf , M. B. Aldershot : Ashgate .
- Johnson-Laird , P. 1983 . Mental models , Cambridge, MA : Harvard University Press .
- Kass , S. J. , Herschler , D. A. and Companion , M. A. 1991 . Training situational awareness through pattern recognition in a battlefield environment . Military Psychology , 3 : 105 – 112 .
- Klimoski , R. and Mohammed , S. 1994 . Team mental model: Construct or metaphor? . Journal of Management , 20 : 403 – 437 .
- Kogler , T. M. 2003 . “ The effects of degraded vision and automatic combat identification reliability on infantry friendly fire engagements [online] ” . Thesis (Master). Available from: http://scholar.lib.vt.edu/theses/available/etd-03272003–165934/ [Accessed November 2008]
- Langan Fox , J. 2001 . Analysing shared and team mental models . International Journal of Industrial Ergonomics , 28 : 99 – 112 .
- McIntyre , R. M. and Dickinson , T. L. 1992 . Systemic assessment of teamwork processes in tactical environments. Report submitted to Naval Training Systems Center under contract no. N61339–91-C-0145 , Norfolk, VA : Old Dominion University .
- Masys , A. J. Understanding fratricide: insights from actor network theory and complexity theory . Proceedings of the 24th international system safety conference . 31 July – 4 August 2006 , Albuquerque, New Mexico. pp. 374 – 384 . Unionville, VA : System Safety Society .
- Ministry of Defence . 2004 . “ Board of inquiry into the Challenger 2 incident – 25 March 2003 [online] ” . Available from: http://www.mod.uk/DefenceInternet/AboutDefence/CorporatePublications/BoardsOfInquiry/BoardOfInquiryIntoTheChallenger2Incident25Mar03.htm [Accessed December 2008]
- Neisser , U. 1976 . Cognition and reality , San Francisco : Freeman .
- Norman , D. A. 1981 . Categorization of action slips . Psychological Review , 88 : 1 – 15 .
- Numagami , T. 1998 . The infeasibility of invariant laws in management studies: a reflective dialogue in defense of case studies . Organisation Science , 9 ( 1 ) : 1 – 15 .
- Office of Technology Assessment, 1993. Who Goes There: Friend or Foe? OTA-ISC-537, p.iii Washington, D.C.: Government Printing Office
- Orasanu , J. and Salas , E. 1993 . “ Team decision-making in complex environments ” . In Decision-making in action: models and methods , Edited by: Klein , G. A. , Orasanu , J. , Calderwood , R. and Zsambok , C. E. 158 – 171 . Norwood : Ablex .
- Outteridge , C. 2003 . Reducing the risk of ‘friendly fire’ and civilian harm: a human factors perspective Final Technical Working Paper. QINETIQ – TWP031303/1.0. Report requested from QINETIQ
- Paris , C. R. , Salas , E. and Cannon-Bowers , J. A. 2000 . Teamwork in multi-person systems: a review and analysis . Ergonomics , 43 ( 8 ) : 1052 – 1075 .
- Passmore , W. 1982 . Sociotechnical systems: A North America reflection on empirical studies of the seventies . Human Relations , 35 ( 12 ) : 1179 – 1204 .
- Patrick , J. , James , N. and Ahmed , A. 2006 . Human processes of control: tracing the goals and strategies of control room teams . Ergonomics , 49 ( 12 ) : 1395 – 1414 .
- Pidgeon , N. and Henwood , K. 1997 . “ Using grounded theory in psychological research ” . In Doing qualitative analysis in psychology , Edited by: Hayes , N. 245 – 273 . Hove, , UK : Psychology Press .
- Pretorious , A. and Cilliers , P. J. 2007 . Development of a mental workload index: A systems approach . Ergonomics , 50 ( 9 ) : 1503 – 1515 .
- Qureshi , Z. H. A review of accident modelling approaches for complex socio-technical systems . Proceedings of the 12th Australian conference on safety-related programmable systems . pp. 47 – 60 . Adelaide, , Australia : Australian Computer Society .
- Rasker , P. C. , Post , W. M. and Schraagen , J. M. 2000 . Effects of two types of intra-team feedback on developing a shared mental model in command and control teams . Ergonomics , 43 ( 8 ) : 1167 – 1189 .
- Reason , J. 1990 . Human error , Cambridge : Cambridge University Press .
- Rentsch , J. R. and Hall , R. J. 1994 . “ Members of great teams think alike: a model of team effectiveness and schema similarity among team members ” . In Advances in interdisciplinary studies of work teams: Theories of self-managing work teams , Edited by: Beyerlein , M. M. and Johnson , D. A. Greenwich, CT : JAI Press .
- Rouse , W. B. , Cannon-Bowers , J. A. and Salas , E. 1992 . The role of mental models in team performance in complex systems . IEEE Transactions on Systems, Man and Cybernetics , 22 : 1296 – 1308 .
- Salas , E. , Muniz , E. J. and Prince , C. 2006 . “ Situation awareness in teams ” . In International encyclopedia of ergonomics and human factors , Edited by: Karwowski , W. Bristol, PA : Taylor and Francis .
- Salas , E. , Rosen , M. A. and King , H. 2007a . Managing teams managing crises: principles of teamwork to improve patient safety in the Emergency Room and beyond . Theoretical Issues in Ergonomics Science , 8 ( 5 ) : 381 – 394 .
- Salas , E. , Sims , D. E. and Burke , C. S. 2005 . Is there a big five in teamwork? . Small Group Research , 36 ( 5 ) : 555 – 599 .
- Salas , E. 1995 . Situation awareness in team performance: Implications for measurement and training . Human Factors , 37 ( 1 ) : 123 – 136 .
- Salas , E. 2007b . Markers for enhancing team cognition in complex environments: the power of team performance diagnosis . Aviation, Space and Environmental Medicine , 78 ( 5 ) section II
- Salmon , P. M. 2009 . Distributed situation awareness , Aldershot : Ashgate .
- Salmon , P. M. 2008 . What is really going on? Review of situation awareness models for individuals and teams . Theoretical Issues in Ergonomics Science , 9 ( 4 ) : 297 – 323 .
- Sebok , A. 2000 . Team performance in process control: influences of interface design and staffing levels . Ergonomics , 43 ( 8 ) : 1210 – 1236 .
- Serfaty , D. , Entin , E. and Volpe , C. Adaptation to stress in team decision making and coordination . Proceedings of the Human Factors and Ergonomics Society 37th annual meeting. Santa Monica, CA : HFES .
- Serfaty , D. , Entin , E.E. and Deckert , J,C. 1994 . “ Implicit coordination in command teams ” . In The Science of Command and Control. Part III: Coping with change , Edited by: Levis , L. 87 – 97 . Fairfax, VA : AFCEA International Press .
- Shrader , C. R. 1982 . Amicide: the problem of friendly fire in modern war , Fort Leavenworth, KS : US Army Command and General Staff College Press .
- Siegel , A. I. and Federman , P. J. 1973 . Communications content training as an ingredient in effective team performance . Ergonomics , 16 ( 4 ) : 1366 – 5847 .
- Smith , K. and Hancock , P. A. 1995 . Situation awareness is adaptive, externally directed consciousness . Human Factors , 37 : 137 – 148 .
- Smith , E.A. 2006 . Complexity, networking and effects-based approaches to operations. Washington, D.C.: CCRP Publications .
- Smith , W. and Dowell , J. 2000 . A case study of coordinative decision-making in disaster management . Ergonomics , 43 ( 8 ) : 1153 – 1166 .
- Stanton , N. A. and Ashleigh , M. J. 2000 . A field study of teamworking in a new human supervisory control system . Ergonomics , 43 ( 8 ) : 1190 – 1209 .
- Stanton , N. A. and Baber , C. 2005 . Validating task analysis for error identification: reliability and validity of a human error prediction technique . Ergonomics , 48 ( 9 ) : 1097 – 1113 .
- Stanton , N. A. 2006 . Distributed situation awareness in dynamic systems: theoretical development and application of an ergonomics methodology . Ergonomics , 49 ( 12–13 ) : 1288 – 1311 .
- Stanton , N. A. 2009a . Genotype and phenotype schema and their role in distributed situation awareness in collaborative systems . Theoretical Issues in Ergonomics Science , 10 ( 1 ) : 43 – 68 .
- Stanton , N. A. 2009b . Is situation awareness all in the mind? . Theoretical Issues in Ergonomics Science , 11 ( 1 ) : 29 – 40 .
- Steinweg , K. K. 1995 . Dealing realistically with fratricide . Parameters , Spring 4 – 29 .
- Stout , R. and Salas , E. The role of planning in coordinated team decision making: Implications for training . Proceedings of the Human Factors and Ergonomics Society 37th annual meeting. pp. 1238 – 1242 . Santa Monica, CA : HFES .
- Stout , R. J. 1999 . Planning, shared mental models and coordinated performance: an empirical link is established . Human Factors , 41 ( 1 ) : 61 – 71 .
- Svensson , J. and Andersson , J. 2006 . Speech acts, communication problems, and fighter pilot team performance . Ergonomics , 49 ( 12–13 ) : 1226 – 1237 .
- Tappin , D. C. , Bentley , T. A. and Vitalis , A. 2008 . The role of contextual factors for musculoskeletal disorders in the New Zealand meat processing industry . Ergonomics , 51 ( 10 ) : 1576 – 1593 .
- Trist , E. L. 1978 . “ On socio-technical systems ” . In Sociotechnical systems: a sourcebook , Edited by: Pasmore , W. A. and Sherwood , J. J. San Diego, CA : University Associates .
- von Bertalanffy , L. 1950 . An outline of general system theory . British Journal for the Philosophy of Science , 1 ( 2 ) : 134 – 165 .
- Walsham , G. 1995 . Interpretive case studies in IS research: nature and method . European Journal of Information Systems , 4 ( 2 ) : 74 – 81 .
- Wild , D. A. 1997 . “ Fratricide and the operational commander: an appraisal of losses to friendly fire [online] ” . Technical report. Available from: http://www.stormingmedia.us/56/5615/A561523.html [Accessed November 2008]
- Wilson , K. A. , Salas , E. and Andrews , D. 2009 . “ Introduction ” . In Human factors issues in combat identification , Edited by: Andrews , D. , Hertz , R. P. and Wolf , M. B. Aldershot : Ashgate .
- Wilson , K. A. 2007 . Errors in the heat of battle: taking a closer look at shared cognition breakdowns through teamwork . Human Factors , 49 ( 2 ) : 243 – 256 .
- Woods , D. D. 1994 . Behind human error: cognitive systems, computers and hindsight , Ohio : CSERIC .
- Zsambok , C. E. and Klein , G. A. 1997 . Naturalistic decision making , Mahwah, NJ : Erlbaum .