References
- Belda , T. E. 2004 . Computers in patient education and monitoring . Respiratory Care , 49 ( 5 ) : 480 – 487 .
- Britten , N. 1995 . Qualitative research: qualitative interviews in medical research . British Medical Journal , 311 ( 6999 ) : 251 – 253 .
- Brock , T. P. and Smith , S. R. 2007 . Using digital videos displayed on personal digital assistants (PDAs) to enhance patient education in clinical settings . International Journal of Medical Informatics , 76 ( 11–12 ) : 829 – 835 .
- Carayon , P. 2006 . Patient safety in outpatient surgery: the viewpoint of the healthcare providers . Ergonomics , 49 ( 5&6 ) : 470 – 485 .
- Chisholm , C. D. and Collison , E. K. 2008 . Emergency department workplace interruptions are emergency physicians ‘Interrupt-driven’ and ‘Multitasking’ . Academic Emergency Medicine , 7 ( 11 ) : 1239 – 1243 .
- Chisholm , C. D. 2001 . Work interrupted: a comparison of workplace interruptions in emergency departments and primary care offices . Annals of Emergency Medicine , 38 ( 2 ) : 146 – 151 .
- Cleary-Goldman , J. 2005 . Impact of maternal age on obstetric outcome . Obstetrics and Gynecology , 105 ( 5 ) : 983 – 990 .
- Cotten , S. R. and Gupta , S. S. 2004 . Characteristics of online and offline health information seekers and factors that discriminate between them . Social Science & Medicine , 59 ( 9 ) : 1795 – 1806 .
- Daniellou , F. 2000 . “ Epistemological issues about ergonomics and human factors ” . In International encyclopedia of ergonomics and human factors , Edited by: Karkowski , W. 43 – 46 . London : Taylor & Francis .
- Davis , F. D. 1989 . Perceived usefulness, perceived ease of use, and user acceptance of information technology . MIS Quarterly , : 319 – 340 .
- Dolan , G. 2004 . Consumer use of the Internet for health information: a survey of primary care patients . International Journal of Consumer Studies , 28 ( 2 ) : 147 – 153 .
- Dutta-Bergman , M. 2003 . Trusted online sources of health information: differences in demographics, health beliefs, and health-information orientation . Journal of Medical Internet Research , 5 ( 3 ) : e21
- Eysenbach , G. and Köhler , C. 2002 . How do consumers search for and appraise health information on the World Wide Web? Qualitative study using focus groups, usability tests, and in-depth interviews . British Medical Journal , 34 : 573 – 577 .
- Eysenbach , G. 2002 . Empirical studies assessing the quality of health information for consumers on the World Wide Web – a systematic review . Journal of the American Medical Association , 287 ( 20 ) : 2691 – 2700 .
- Flynn , E. A. 1999 . Impact of interruptions and distractions on dispensing errors in an ambulatory care pharmacy . American Journal of Health-System Pharmacy , 56 ( 13 ) : 1319 – 1325 .
- Garcia , J. 1985 . Mothers' views of continuous electronic fetal heart monitoring and intermittent auscultation in a randomized controlled trial . Birth , 12 ( 2 ) : 79 – 85 .
- Hallock , M. L. , Alper , S. J. and Karsh , B. 2006 . A macro-ergonomic work system analysis of the diagnostic testing process in an outpatient healthcare facility for process improvement and patient safety . Ergonomics , 49 ( 5 ) : 544 – 566 .
- Hendrick , H. W. and Kleiner , B. M. 2001 . Macroergonomics: An introduction to work system design , Santa Monica, CA : Human Factors and Ergonomics Society .
- Hignett , S. 2003 . Hospital ergonomics: a qualitative study to explore the organizational and cultural factors . Ergonomics , 46 ( 9 ) : 882 – 903 .
- Hirst , B. C. 1909 . A text-book of obstetrics , Philadelphia : W.B. Saunders Company .
- Hoshmand , L. T. 1989 . Alternate research paradigms: a review and teaching proposal . The Counseling Psychologist , 17 ( 1 ) : 3 – 79 .
- Koongstvedt , P. R. 2001 . The managed care handbook , fourth ed , New York : Aspen Publishers Inc .
- Leaffer , T. and Gonda , B. 2000 . The Internet: An underutilized tool in patient education . Computers in Nursing , 18 ( 1 ) : 47
- Lemire , M. 2008 . Determinants of Internet use as a preferred source of information on personal health . International Journal of Medical Informatics , 77 ( 11 ) : 723 – 734 .
- London , F. and London . 1999 . No time to teach? A nurse's guide to patient and family education , Philadelphia : Lippincott, Williams and Wilkins .
- Martin , J. A. 2006 . Births: final data for 2007 . National Vital Statistics Reports , 55 ( 1 ) : 1 – 120 .
- Mechanic , D. 2003 . Physician discontent challenges and opportunities . Journal of the American Medical Association , 290 : 941 – 946 .
- Menon , A. M. 2002 . Trust in online prescription drug information among internet users . Health Marketing Quarterly , 20 ( 1 ) : 17 – 35 .
- Merritt , S. L. 1991 . Learning style preferences of coronary artery disease patients . Cardiovascular Nursing , 27 : 7 – 11 .
- Miles , M. B. and Hubberman , A. M. 1994 . “ Data management and analysis methods ” . In Qualitative data analysis: An expanded sourcebook , 2nd ed , Edited by: Denzin , N. K. and Lincoln , Y. S. 428 – 444 . Thousand Oaks .
- Montague , E. and Kleiner , B. M. 2009 . Using variance analysis to detect mismatches in role expectations in patient physician interactions in obstetric work systems , Beijing China : International Ergonomics Association .
- Montague , E. , Winchester , W. W. and Kleiner , B. M. 2010 . Trust in medical technology by patients and healthcare providers in obstetric work systems . Behaviour & Information Technology , 29 ( 5 ) : 541 – 554 .
- Murray , E. 2003 . The impact of health information on the internet on the physician–patient relationship: patient perceptions . Archives of Internal Medicine , 163 ( 14 ) : 1727 – 1734 .
- Ong , L. 1995 . Doctor–patient communication: a review of the literature . Social Science & Medicine , 40 ( 7 ) : 903 – 918 .
- Parasuraman , R. and Riley , V. 1997 . Humans and automation: use, misuse, disuse, abuse . Human Factors: The Journal of the Human Factors and Ergonomics Society , 39 : 230 – 253 .
- Parer , J. T. 2003 . Obstetric technologies: what determines clinical acceptance or rejection of results of randomized controlled trials? . American Journal of Obstetrics & Gynecology , 188 ( 6 ) : 1622
- Patton , M. Q. 2001 . Qualitative research and evaluation methods , 3rd ed , London : SAGE .
- Peute , L. W. 2010 . Anatomy of a failure: a sociotechnical evaluation of a laboratory physician order entry system implementation . International Journal of Medical Informatics , 79 ( 4 ) : e58 – e70 .
- Polkinghorne , D. 1991 . Two conflicting calls for methodological reform . The Counseling Psychologist , 19 ( 1 ) : 103 – 114 .
- Rains , S. A. 2007 . Perceptions of traditional information sources and use of the World Wide Web to seek health information: findings from the health information national trends survey . Journal of Health Communication , 12 ( 7 ) : 667 – 680 .
- Redman , B. K. 1993 . Patient education at 25 years; where we have been and where we are going . Journal of Advanced Nursing , 18 ( 5 ) : 725 – 730 .
- Reid , J. 1995 . Why people don't learn from diabetes literature: influence of text and reader characteristics . Patient Education and Counseling , 25 ( 1 ) : 31 – 38 .
- Richards , B. , Colman , A. W. and Hollingsworth , R. A. 1998 . The current and future role of the internet in patient education . International Journal of Medical Informatics , 50 ( 1–3 ) : 279 – 285 .
- Safran , D. G. 1998 . Linking primary care performance to outcomes of care . Journal of Family Practice , 47 ( 3 ) : 213 – 220 .
- Schwandt , T. 2007 . The Sage dictionary of qualitative inquiry , third ed , Thousand Oaks, CA : SAGE .
- Skinner , C. S. 1993 . The potential of computers in patient education . Patient Education and Counseling , 22 ( 1 ) : 27 – 27 .
- Stanney , K. M. and Maxey , J. 1997 . “ Socially centered design ” . In Handbook of human factors and ergonomics Edited by: Salvendy , G.
- Taveira , A. D. and Smith , M. J. 2006 . “ Social and organizational foundations of ergonomics ” . In Handbook of human factors and ergonomics , 3rd ed , Edited by: Salvendy , G. New York : John Wiley and Sons .
- Thom , D. H. 2002 . Patient trust in physician: relationship to patient requests . Family Practice , 19 ( 5 ) : 476 – 483 .
- Venkatesh , V. and Morris , M. 2003 . User acceptance of information technology: toward a unified view . Management Information Systems Quarterly , 27 ( 1 ) : 18
- Wilson , E. V. , Dobrzykowski , D. D. and Cazier , J. A. 2008 . The influence of media trust and internet trust on privacy-risking uses of e-health . International Journal of Information Security and Privacy , 2 ( 3 ) : 8 – 7 .
- Winker , M. A. 2000 . Guidelines for medical and health information sites on the internet – principles governing AMA web sites . Journal of the American Medical Association , 283 ( 12 ) : 1600 – 1606 .
- Wolf , Z. R. 2003 . Exploring the audit trail for qualitative investigators . Nurse Educator , 28 ( 4 ) : 175 – 178 .
- Young , D. 2006 . ‘Cesarean delivery on maternal request’: was the NIH conference based on a faulty premise? . Birth , 33 : 171 – 174 .