1,312
Views
33
CrossRef citations to date
0
Altmetric
Articles

Cultural influences on the measurement of subjective mental workload

&
Pages 509-518 | Received 14 Nov 2010, Accepted 14 Mar 2011, Published online: 17 Jun 2011

References

  • Ball , R. 2010 . A comparison between Chinese and Caucasian head shapes . Applied Ergonomics , 41 ( 6 ) : 832 – 839 .
  • Brislin , R. W. 1970 . Back-translation for cross-cultural research . Journal of Cross-Cultural Psychology , 1 ( 3 ) : 185 – 216 .
  • Brislin , R. W. , Lonner , W. J. and Thorndike , R. M. 1973 . Cross-cultural research methods , New York : John Wiley .
  • Byers , J. C. , Bittner , A. C. and Hill , S. G. 1989 . “ Traditional and raw task load index (TLX) correlations: are paired comparisons necessary? ” . In Advances in industrial ergonomics and safety , Edited by: Mital , A. 481 – 485 . London : Taylor and Francis .
  • Chapanis , A. 1974 . National and cultural variables in ergonomics . Ergonomics , 17 ( 2 ) : 153 – 175 .
  • Courtney , A. K. 1988 . Chinese response preferences for display-control relationship . Human Factors , 30 ( 3 ) : 367 – 372 .
  • de Waard , D. 1996 . The measurement of driver's mental workload , University of Groningen . Thesis (PhD)
  • Fernandez , J. E. 1989 . Anthropometry of Korean female industrial workers . Ergonomics , 32 ( 5 ) : 491 – 495 .
  • Gopher , D. and Donchin , E. 1986 . “ Workload—an examination of the concept ” . In Handbook of perception and human performance , Edited by: Boff , K. R. , Kaufman , L. and Thomas , J. P. vol. 2 , 41-1 – 41-49 . New York : Wiley .
  • Hancock , P. A. and Meshkati , N. 1988 . Human mental workload , Amsterdam, NL : Elsevier .
  • Hart , S. G. NASA-Task Load Index (NASA-TLX); 20 years later . Proceedings of the Human Factors and Ergonomics Society 50th annual meeting . Santa Monica, CA. pp. 904 – 908 . Human Factors and Ergonomics Society .
  • Hart , S. G. and Staveland , L. E. 1988 . “ Development of NASA-TLX (Task Load Index): results of empirical and theoretical research ” . In Human mental workload , Edited by: Hancock , P. A. and Meshkati , N. 139 – 184 . Amsterdam : Elsevier .
  • Helmreich , R. L. 2001 . “ Culture, error, and crew resource management ” . In Improving teamwork in organizations: Applications of resource management training , Edited by: Salas , E. , Bowers , C. A. and Edens , E. 305 – 331 . Mahwah, NJ : Lawrence Erlbaum .
  • Hendy , K. C. , Hamilton , K. M. and Landry , L. N. 1993 . Measuring subjective workload: when is one scale better than many? . Human Factors , 35 ( 4 ) : 579 – 601 .
  • Hilburn , B. , Jorna , P. G.A.M. and Parasuraman , R. The effect of advanced ATC strategic decision aiding automation on mental workload and monitoring performance: an empirical investigation in simulated Dutch airspace . Proceedings of the eighth international symposium on aviation psychology . Columbus, Ohio. Ohio State University .
  • Hofstede , G. 2001 . Culture's consequences, 2nd edn.: Comparing values, behaviors, institutions and organizations across nations , Thousand Oaks, CA : Sage Publications .
  • Hofstede , G. and Hofstede , G. J. 2005 . Cultures and organizations: Software of the mind , 2nd edn , New York : McGraw Hill .
  • Hofstede , G. 2008 . Value Survey Module 2008 manual [online] Available from: http://www.geerthofstede.nl/research- -vsm/vsm-08.aspx [Accessed 15 September 2010]
  • Idris , T. and Sutalaksana , I. Z. 2001 . Workload measurement for air traffic controllers , Thesis (Master's). Bandung Institute of Technology .
  • Kaplan , M. 2004 . Cultural ergonomics , Oxford : Elsevier .
  • Kawada , T. 2010 . Relationship among workload, health complaints, and depressive state of workers as revealed using a questionnaire survey . Work: Journal of Prevention, Assessment & Rehabilitation , 37 ( 4 ) : 333 – 339 .
  • Kim , H. S. and Sherman , D. K. 2007 . ‘Express yourself’: culture and the effect of self-expression on choice . Journal of Personality and Social Psychology , 92 ( 1 ) : 1 – 11 .
  • Leung , K. L. 2002 . Social axioms: the search for universal dimensions of general beliefs about how the world functions . Journal of Cross-Cultural Psychology , 33 ( 3 ) : 286 – 302 .
  • Leung , K. and Bond , M. 2009 . Psychological aspects of social axioms: Understanding global belief systems , New York : Springer .
  • McCafferty , D. B. , Hendrikse , E. J. and Miller , G. E. 2004 . “ Human factors engineering (HFE) and cultural calibration for vessel and offshore installation design ” . In Cultural ergonomics , Edited by: Kaplan , M. 105 – 145 . Oxford : Elsevier .
  • Merritt , A. 2000 . Culture in the cockpit: do Hofstede's dimensions replicate? . Journal of Cross-Cultural Psychology , 31 ( 3 ) : 283 – 301 .
  • Moray , N. 2004 . “ Culture, context and performance ” . In Cultural ergonomics , Edited by: Kaplan , M. 31 – 59 . Oxford : Elsevier .
  • Nachreiner , F. 1999 . International standards on mental workload—the ISO 10075 series . Industrial Health , 37 ( 2 ) : 125 – 133 .
  • Proctor , R. W. and Vu , K.-P. L. 2010 . Universal and culture-specific effects of display-control compatibility . The American Journal of Psychology , 123 ( 4 ) : 425 – 435 .
  • Sarkar-Barney , S. 2004 . “ The role of national culture in enhancing training effectiveness: a framework ” . In Cultural ergonomics , Edited by: Kaplan , M. 183 – 213 . Oxford : Elsevier .
  • Schneider , W. , Eschman , A. and Zuccolotto , A. 2002 . E- Prime user's guide , Pittsburgh : Psychology Software Tools Inc .
  • Schneider , W. and Shiffrin , R. M. 1977 . Controlled and automatic human information processing: I. Detection, search, and attention . Psychological Review , 84 ( 1 ) : 1 – 70 .
  • Schwartz , S. H. 1992 . “ Universals in the content and structure of values: theory and empirical tests in 20 countries ” . In Advances in experimental social psychology , Edited by: Zanna , M. vol. 25 , 1 – 65 . New York : Academic Press .
  • Schwartz , S. 1994 . Are there universal aspects in the structure and contents of human values? . Journal of Social Issues , 50 ( 4 ) : 19 – 45 .
  • Schwartz , S. 2001 . Extending the cross-cultural validity of the theory of basic human values with a different method of measurement . Journal of Cross-Cultural Psychology , 32 ( 5 ) : 519 – 542 .
  • Schwartz , S. H. 2003 . A proposal for measuring value orientations across nations. Questionnaire development package of the European Social Survey, chapter 7 [online] Available from: www.Europeansocialsurvey.org [Accessed 15 September 2010]
  • Shiffrin , R. M. and Schneider , W. 1977 . Controlled and automatic human information processing: II. Perceptual learning, automatic attending and a general theory . Psychological Review , 84 ( 2 ) : 127 – 190 .
  • Siswanto , J. and Widyanti , A. 2005 . Workload analysis in a government bank , Bandung, , Indonesia : Bandung Institute of Technology . Technical Report
  • Soetisna , H. and Prihartono , B. 2007 . Workload analysis in television media , Bandung, , Indonesia : Bandung Institute of Technology . Technical Report
  • Tiewtrakul , T. T. and Fletcher , S. R. 2010 . The challenge of regional accents for aviation English language proficiency standards: a study of difficulties in understanding in air traffic control-pilot communications . Ergonomics , 53 ( 2 ) : 229 – 239 .
  • Warm , J. S. , Parasuraman , R. and Matthews , G. 2008 . Vigilance requires hard mental work and is stressful . Human Factors , 50 ( 3 ) : 433 – 441 .
  • Zijlstra , F. R.H. 1993 . Efficiency in work behavior: A design approach for modern tools , Delft University of Technology . Dissertation (PhD)
  • Zijlstra , F. and Meijman , T. 1989 . “ Het meten van mentale inspanning met behulp van een subjectieve methode (The measurement of mental effort with a subjective method) ” . In Mentale belasting en werkstress: Een arbeidspsychologische benadering , Edited by: Meijman , T. F. 42 – 61 . Assen, NL : van Gorcum .
  • Zijlstra , F. R.H. and van Doorn , L. 1985 . The construction of a scale to measure perceived effort , Delft : Delft University of Technology .

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.