474
Views
10
CrossRef citations to date
0
Altmetric
Short Communication

A comparison of human versus virtual interruptions

&
Pages 852-856 | Received 11 Jun 2014, Accepted 13 Nov 2014, Published online: 24 Dec 2014

References

  • Altmann, Erik M., and J. Gregory Trafton. 2002. “Memory for Goals: An Activation-Based Model.” Cognitive Science 26 (1): 39–83.
  • Berg, Lena M., Ann-Sofie Källberg, Katarina E. Göransson, Jan Östergren, Jan Florin, and Anna Ehrenberg. 2013. “Interruptions in Emergency Department Work: An Observational and Interview Study.” BMJ Quality & Safety 22 (8): 656–663. 10.1136/bmjqs-2013-001967.
  • Biron, Alain D., Carmen G. Loiselle, and Mélanie Lavoie-Tremblay. 2009. “Work Interruptions and Their Contribution to Medication Administration Errors: An Evidence Review.” Worldviews on Evidence-Based Nursing 6 (2): 70–86.
  • Brumby, Duncan P., Anna L. Cox, Jonathan Back, and Sandy J. J. Gould. 2013. “Recovering from an Interruption: Investigating Speed–Accuracy Trade-Offs in Task Resumption Behavior.” Journal of Experimental Psychology: Applied 19 (2): 95.
  • Cellier, Jean-Marie, and Helene Eyrolle. 1992. “Interference Between Switched Tasks.” Ergonomics 35 (1): 25–36.
  • Friendly, M. 1996. Paivio et al. Word List Generator, Online Application. http://www.datavis.ca/online/paivio/.
  • Hodgetts, H. M., and D. M. Jones. 2007. “Reminders, Alerts, and Pop-Ups: The Cost of Computer-Initiated Interruptions.” In Human–Computer Interaction: Interaction Design and Usability, edited by J. Jacko, 818–826. New York: Springer.
  • Latorella, Kara A. 1999. Investigating Interruptions: Implications for Flightdeck Performance. Vol. 99, no. 209707. National Aeronautics and Space Administration, Langley Research Center. http://www.cs.odu.edu/∼mln/ltrs-pdfs/NASA-99-tm209707.pdf.
  • McFarlane, Daniel C., and Kara A. Latorella. 2002. “The Scope and Importance of Human Interruption in Human–Computer Interaction Design.” Human–Computer Interaction 17 (1): 1–61.
  • Miyata, Y., and D. A. Norman. 1986. “Psychological Issues in Support of Multiple Activities.” In User-Centered System Design: New Perspectives on Human–Computer Interaction, edited by D. A. Norman, 265–284. Mahwah, NJ: Lawrence Erlbaum Associates.
  • Nardi, Bonnie A., and Steve Whittaker. 2002. “The Place of Face-to-Face Communication in Distributed Work.” In Distributed Work, edited by P. Hinds and S. Kiesler, 83–110. Cambridge, MA: MIT Press.
  • O'Conaill, Brid, and David Frohlich. 1995. “Timespace in the Workplace: Dealing with Interruptions.” In Conference Companion on Human Factors in Computing Systems, 262–263. http://dl.acm.org/citation.cfm?id = 223665 ACM.
  • Squire, P. N., and R. Parasuraman. 2010. “Effects of Automation and Task Load on Task Switching During Human Supervision of Multiple Semi-Autonomous Robots in a Dynamic Environment.” Ergonomics 53 (8): 951–961. doi:10.1080/00140139.2010.489969.
  • Trafton, J. Gregory, Erik M. Altmann, Derek P. Brock, and Farilee E. Mintz. 2003. “Preparing to Resume an Interrupted Task: Effects of Prospective Goal Encoding and Retrospective Rehearsal.” International Journal of Human–Computer Studies 58 (5): 583–603.
  • Trafton, J. Gregory, and Christopher A. Monk. 2007. “Task Interruptions.” Reviews of Human Factors and Ergonomics 3 (1): 111–126.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.