3,394
Views
2
CrossRef citations to date
0
Altmetric
Articles

Understanding user behaviour in activity-based offices

Pages 419-431 | Received 01 Jul 2021, Accepted 16 Jun 2022, Published online: 01 Aug 2022

References

  • Afacan, Y. 2015. “Older Workers and a Sustainable Office Environment.” The Design Journal 18 (1): 57–82. doi:10.2752/175630615X14135446523260.
  • Ahlstrom, L., A. Grimby-Ekman, M. Hagberg, and L. Dellve. 2010. “The Work Ability Index and Single-Item Question: Associations with Sick Leave, Symptoms, and Health—A Prospective Study of Women on Long-Term Sick Leave.” Scandinavian Journal of Work, Environment & Health 36 (5): 404–412.
  • Appel‐Meulenbroek, R., P. Groenen, and I. Janssen. 2011. “An End‐User's Perspective on Activity‐Based Office Concepts.” Journal of Corporate Real Estate 13 (2): 122–135. doi:10.1108/14630011111136830.
  • Babapour, M., M. Karlsson, and A.-L. Osvalder. 2018. “Appropriation of an Activity-Based Flexible Office in daily work.” Nordic Journal of Working Life Studies 8 (S3): 71–94. doi:10.18291/njwls.v8iS3.105277.
  • Babapour Chafi, M., M. Harder, and C. Bodin Danielsson. 2020. “Workspace Preferences and Non-preferences in Activity-Based Flexible Offices: Two Case Studies.” Applied Ergonomics 83: 102971.
  • Bäcklander, G., R. Fältén, C. Bodin Danielsson, S. Toivanen, and A. Richter. 2021. “Development and Validation of a Multi-Dimensional Measure of Activity-Based Working Behaviors.” Frontiers in Psychology 12: 655881. doi:10.3389/fpsyg.2021.655881.
  • Bäcklander, G., C. Rosengren, L. Lid Falkman, C. Stenfors, A. Seddigh, W. Osika, and E. Stenström. 2019. “Navigating the Activity Based Working Environment–Relationships of Self-Leadership, Autonomy and Information Richness with Cognitive Stress and Performance.” Scandinavian Journal of Work and Organizational Psychology 4 (1): 1. doi:10.16993/sjwop.58.
  • Bakker, A. B., and E. Demerouti. 2007. “The Job Demands-Resources Model: State of the Art.” Journal of Managerial Psychology 22 (3): 309–328. doi:10.1108/02683940710733115.
  • Block, R. A., ed. 2014. Cognitive Models of Psychological Time. New York, NY: Psychology Press.
  • Bodin Danielsson, C. B., and L. Bodin. 2009. “Difference in Satisfaction with Office Environment among Employees in Different Office Types.” Journal of Architectural and Planning Research 26 (3): 241–257.
  • Bodin Danielsson, C. B., L. Bodin, C. Wulff, and T. Theorell. 2015. “The Relation between Office Type and Workplace Conflict: A Gender and Noise Perspective.” Journal of Environmental Psychology 42: 161–171. doi:10.1016/j.jenvp.2015.04.004.
  • Bodin Danielsson, C., H. S. Chungkham, C. Wulff, and H. Westerlund. 2014. “Office Design's Impact on Sick Leave Rates.” Ergonomics 57 (2): 139–147.
  • Bodin Danielsson, C., and T. Theorell. 2019. “Office Employees’ Perception of Workspace Contribution: A Gender and Office Design Perspective.” Environment and Behavior 51 (9–10): 995–1026. doi:10.1177/0013916518759146.
  • Bosch-Sijtsema, P., V. Ruohomäki, and M. Vartiainen. 2010. “Multi-Locational Knowledge Workers in the Office: Navigation, Disturbances and Effectiveness.” New Technology, Work and Employment 25 (3): 183–195. doi:10.1111/j.1468-005X.2010.00247.x.
  • Brunia, S., I. De Been, and T. J. van der Voordt. 2016. “Accommodating New Ways of Working: Lessons from Best Practices and Worst Cases.” Journal of Corporate Real Estate 18 (1): 30–47. doi:10.1108/JCRE-10-2015-0028.
  • De Been, I., and M. Beijer. 2014. “The Influence of Office Type on Satisfaction and Perceived Productivity Support.” Journal of Facilities Management 12 (2): 142–157. doi:10.1108/JFM-02-2013-0011.
  • Droit-Volet, S., and W.H. Meck. 2007. “How Emotions Colour Our Perception of time.” Trends in Cognitive Sciences 11 (12): 504–513.
  • Edwards, J. R., D. M. Cable, I. O. Williamson, L. S. Lambert, and A. J. Shipp. 2006. “The Phenomenology of Fit: Linking the Person and Environment to the Subjective Experience of Person-Environment Fit.” Journal of Applied Psychology 91 (4): 802–827. doi:10.1037/0021-9010.91.4.802.
  • Edwards J., R. Caplan, and R. Harrison. 1998. “Person-Environment fit theory: Conceptual foundations, empirical evidence, and directions for future research.” In Theories of Organizational Stress, edited by C. Cooper. Oxford: Oxford University Press.
  • Engelen, L., J. Chau, S. Young, M. Mackey, D. Jeyapalan, and A. Bauman. 2019. “Is Activity-Based Working Impacting Health, Work Performance and Perceptions? A Systematic Review.” Building Research & Information 47 (4): 468–479. doi:10.1080/09613218.2018.1440958.
  • Eurofound. 2021. Living, Working and COVID-19 (Update April 2021): Mental Health and Trust Decline across EU as Pandemic Enters Another Year. Luxembourg: Publications Office of the European Union. https://www.eurofound.europa.eu/publications/report/2021/living-working-and-covid-19-update-april-2021
  • Fincke, I., A. Hieb, V. Harth, and S. Mache. 2020. “Activity-Based Working: Qualitative Analysis of Working Conditions and Health-Related Outcomes.” Work 67 (3): 625–639. doi:10.3233/WOR-203313.
  • Gerdenitsch, C., C. Korunka, and G. Hertel. 2018. “Need–Supply Fit in an Activity-Based Flexible Office: A Longitudinal Study during Relocation.” Environment and Behavior 50 (3): 273–297. doi:10.1177/0013916517697766.
  • Gonzalez, I., and P. Morer. 2016. “Ergonomics for the Inclusion of Older Workers in the Knowledge Workforce and a Guidance Tool for Designers.” Applied Ergonomics 53: 131–142. doi:10.1016/j.apergo.2015.09.002.
  • Haapakangas, A., D. Hallman, S.E. Mathiassen, and H. Jahncke. 2018. “Self-Rated Productivity and Employee Well-Being in Activity-Based Offices – The Role of Environmental Perceptions and Workspace Use.” Building and Environment 145: 115–124. doi:10.1016/j.buildenv.2018.09.017.
  • Haapakangas, A., D. M. Hallman, S. E. Mathiassen, and H. Jahncke. 2019. “The Effects of Moving into an Activity-Based Office on Communication, Social Relations and Work Demands–A Controlled Intervention with Repeated Follow-up.” Journal of Environmental Psychology 66: 101341. doi:10.1016/j.jenvp.2019.101341.
  • Haapakangas, A., V. Hongisto, J. Varjo, and M. Lahtinen. 2018. “Benefits of Quiet Workspaces in Open-Plan Offices – Evidence from Two Office Relocations.” Journal of Environmental Psychology 56: 63–75. doi:10.1016/j.jenvp.2018.03.003.
  • Hallman, D. M., S. E. Mathiassen, and H. Jahncke. 2018. “Sitting Patterns after Relocation to Activity-Based Offices: A Controlled Study of a Natural Intervention.” Preventive Medicine 111: 384–390. doi:10.1016/j.ypmed.2017.11.031.
  • Heerwagen, J. H., K. Kampschroer, K. M. Powell, and V. Loftness. 2004. “Collaborative Knowledge Work Environments.” Collaborative Knowledge Work Environments. Building Research & Information 32 (6): 510–528. doi:10.1080/09613210412331313025.
  • Hoendervanger, J. G., N. W. Van Yperen, M. P. Mobach, and C. J. Albers. 2019. “Perceived Fit in Activity-Based Work Environments and Its Impact on Satisfaction and Performance.” Journal of Environmental Psychology 65: 101339. doi:10.1016/j.jenvp.2019.101339.
  • Hoendervanger, J. G., I. De Been, N. W. Van Yperen, M. P. Mobach, and C. J. Albers. 2016. “Flexibility in Use: Switching Behaviour and Satisfaction in Activity-Based Work Environments.” Journal of Corporate Real Estate 18 (1): 48–62. doi:10.1108/JCRE-10-2015-0033.
  • Hoendervanger, J. G., A. F. Ernst, C. J. Albers, M. P. Mobach, and N. W. Van Yperen. 2018. “Individual Differences in Satisfaction with Activity-Based Work Environments.” PLOS One 13 (3): e0193878. doi:10.1371/journal.pone.0193878.
  • Hoendervanger, J. G., N. W. Van Yperen, M. P. Mobach, and C. J. Albers. 2022. “Perceived Fit and User Behavior in Activity-Based Work Environments.” Environment and Behavior 54 (1): 143–169. doi:10.1177/0013916521995480.
  • Hongisto, V., A. Haapakangas, J. Varjo, R. Helenius, and H. Koskela. 2016. “Refurbishment of an Open-Plan Office–Environmental and Job Satisfaction.” Journal of Environmental Psychology 45: 176–191. doi:10.1016/j.jenvp.2015.12.004.
  • Ilmarinen, J. 2006. “The Work Ability Index (WAI).” Occupational Medicine 57 (2): 160–160. doi:10.1093/occmed/kqm008.
  • Kim, J., C. Candido, L. Thomas, and R. de Dear. 2016. “Desk Ownership in the Workplace: The Effect of Non-territorial Working on Employee Workplace Satisfaction, Perceived Productivity and Health.” Building and Environment 103: 203–214. doi:10.1016/j.buildenv.2016.04.015.
  • Mace, R. 2004. What is Universal Design. The Center for Universal Design at North Carolina State University.
  • Maher, A., and C. von Hippel. 2005. “Individual Differences in Employee Reactions to Open-Plan Offices.” Journal of Environmental Psychology 25 (2): 219–229. doi:10.1016/j.jenvp.2005.05.002.
  • Meijer, E. M., M. H. Frings-Dresen, and J. K. Sluiter. 2009. “Effects of Office Innovation on Office Workers' Health and Performance.” Ergonomics 52 (9): 1027–1038.
  • Montanari, A., C. Mascolo, K. Sailer, and S. Nawaz. 2017. “Detecting Emerging Activity-Based Working Traits through Wearable Technology.” Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies 1 (3): 1–24. doi:10.1145/3130951.
  • Nielsen, M. B., J. S. Emberland, and S. Knardahl. 2021. “Office Design as a Risk Factor for Disability Retirement: A Prospective Registry Study of Norwegian Employees.” Scandinavian Journal of Work, Environment & Health 47 (1): 22–32.
  • Pejtersen, J. H., T. S. Kristensen, V. Borg, and J. B. Bjorner. 2010. “The Second Version of the Copenhagen Psychosocial Questionnaire.” Scandinavian Journal of Public Health 38 (3 Suppl): 8–24. doi:10.1177/1403494809349858.
  • Pullen, W. 2014. “Age, Office Type, Job Satisfaction and performance.” Work & Place 3 (2): 18–22.
  • Rolfö, L., J. Eklund, and H. Jahncke. 2018. “Perceptions of Performance and Satisfaction after Relocation to an Activity-Based Office.” Ergonomics 61 (5): 644–657. doi:10.1080/00140139.2017.1398844.
  • Ruohomäki, V., A. Haapakangas, and M. Lahtinen. 2013. “Tilat työn mukaisiksi: Työn analyysi ja koettu sisäympäristö yliopistossa.” In Sisäilmastoseminaari 2013. Sisäilmayhdistys ry, SIY raportti nro 31, 135–140.
  • Ruohomäki, V., P. Sirola, and M. Lahtinen. 2021. “Työn sujuminen, tyytyväisyys työympäristöön ja hyvinvointi monitilatoimistossa.” Psykologia 56 (4): 433–453.
  • Ruohomäki, V., S. Tuomivaara, P. Mattila-Holappa, T-M. Monni, P. Perttula, T. Alanko, and S. Toppinen-Tanner. 2020. “Etätyö koronaepidemian hallitsemisessa sekä vaikutukset työhyvinvointiin ja töiden sujumiseen.” Psykologia 55 (5): 388–395.
  • Sirola, P., A. Haapakangas, M. Lahtinen, and V. Ruohomäki. 2022. “Workplace Change Process and satisfaction with activity-based office.” Facilities 40 (15/16): 17–39. doi:10.1108/F-12-2020-0127.
  • Tuomi K., J. Ilmarinen, A. Jahkola, L. Katajarinne, and A. Tulkki. 1998. Work Ability Index. Vol. 19. Helsinki: Finnish Institute of Occupational Health.
  • van den Berg, J., R. Appel-Meulenbroek, A. Kemperman, and M. Sotthewes. 2020. “Knowledge Workers’ Stated Preferences for Important Characteristics of Activity-Based Workspaces.” Building Research & Information 48 (7): 703–718. doi:10.1080/09613218.2020.1726169.
  • van der Voordt, T. J. M. 2004. “Productivity and Employee Satisfaction in Flexible Workplaces.” Journal of Corporate Real Estate 6 (2): 133–148. doi:10.1108/14630010410812306.
  • Wohlers, C., M. Hartner-Tiefenthaler, and G. Hertel. 2019. “The Relation between Activity-Based Work Environments and Office Workers’ Job Attitudes and Vitality.” Environment and Behavior 51 (2): 167–198. doi:10.1177/0013916517738078.
  • Wohlers, C., and G. Hertel. 2017. “Choosing Where to Work at Work–Towards a Theoretical Model of Benefits and Risks of Activity-Based Flexible Offices.” Ergonomics 60 (4): 467–486.