Exploring the importance of a usable and emotional product design from the user’s perspective

References

• Akoglu, H. 2018. “User's Guide to Correlation Coefficients.” Turkish Journal of Emergency Medicine 18 (3): 91–93. doi:10.1016/j.tjem.2018.08.001.
   PubMed Web of Science ®Google Scholar
• Bispo, R, and V. Branco. 2009. “Designing out Stigma: The Potential of Contradictory Symbolic Imagery.” Proceedings of the 5th International Conference on Inclusive Design (Include '09), London, UK. 05.-08.04.2009, Royal College of Art, Helen Hamlyn Research Centre, London, 532–537.
   Google Scholar
• Brooke, J. 1996. “SUS – A Quick and Dirty Usability Scale.” Usability Evaluation in Industry 189: 4–7.
   Google Scholar
• Bubb, H., S. Popova-Dlugosch, and J. Breuninger. 2016. “Ergonomische Produktgestaltung.” In Handbuch Produktentwicklung, edited by U. Lindemann, 837–865. München: Carl Hanser Verlag.
   Google Scholar
• Buker, T., J. Miehling, and S. Wartzack. 2022. “Improving Products by Combining Usability and Emotions.” In Design Methodology for Future Products, edited by D. Krause and E. Heyden, 85–103. Cham: Springer International Publishing.
   Google Scholar
• Creusen, M.E.H, and J.P.L. Schoormans. 2005. “The Different Roles of Product Appearance in Consumer Choice.” Journal of Product Innovation Management 22 (1): 63–81. doi:10.1111/j.0737-6782.2005.00103.x.
   Web of Science ®Google Scholar
• Demirbilek, O, and B. Sener. 2003. “Product Design, Semantics and Emotional Response.” Ergonomics 46 (13–14): 1346–1360. doi:10.1080/00140130310001610874.
   PubMed Web of Science ®Google Scholar
• Desmet, P. 2002. Designing Emotions, 231. Delft: Delft University of Technology.
   Google Scholar
• Gediga, G., K.-C. Hamborg, and I. Düntsch. 1999. “The IsoMetrics Usability Inventory: An Operationalization of ISO 9241-10 Supporting Summative and Formative Evaluation of Software Systems.” Behaviour & Information Technology 18 (3): 151–164. doi:10.1080/014492999119057.
   Web of Science ®Google Scholar
• Hassenzahl, M. 2018. “The Thing and I: Understanding the Relationship Between User and Product.” In Funology 2, edited by M. Blythe and A. Monk, 301–313. Cham: Springer.
   Google Scholar
• Hekkert, P, and P. Desmet. 2002. “The Basis of Product Emotions.” In Pleasure With Products: Beyond Usability, edited by P. Jordan and W. Green. Boca Raton: CRC Press.
   Google Scholar
• Hoffmeyer-Zlotnik, J. H. 2016. Standardisation and Harmonisation of Socio-Demographic Variables. Mannheim: GESIS – Leibniz Institute for the Social Sciences.
   Google Scholar
• ISO. 2018. Ergonomics of Human-System Interaction – Part 11: Usability: Definitions and Concepts. ISO 9241-11:2018. 2nd ed. Geneva, Switzerland: ISO (International Organization for Standardization).
   Google Scholar
• ISO. 2020. Ergonomics of Human-System Interaction – Part 110: Interaction Principles. ISO 9241-110:2020. Geneva, Switzerland: ISO (International Organization for Standardization).
   Google Scholar
• Jordan, P.W. 1998a. An Introduction To Usability. London: CRC Press.
   Google Scholar
• Jordan, P.W. 1998b. “Human Factors for Pleasure in Product Use.” Applied Ergonomics 29 (1): 25–33. doi:10.1016/S0003-6870(97)00022-7.
   PubMed Web of Science ®Google Scholar
• Jordan, P.W. 2002. Designing Pleasurable Products: An Introduction to the New Human Factors, 216. Boca Raton: CRC Press.
   Google Scholar
• Khalid, H.M. 2006. “Embracing Diversity in User Needs for Affective Design.” Applied Ergonomics 37 (4): 409–418. doi:10.1016/j.apergo.2006.04.005.
   PubMed Web of Science ®Google Scholar
• Kuijt-Evers, L.F.M., L. Groenesteijn, M.P. de Looze, and P. Vink. 2004. “Identifying Factors of Comfort in Using Hand Tools.” Applied Ergonomics 35 (5): 453–458. doi:10.1016/j.apergo.2004.04.001.
   PubMed Web of Science ®Google Scholar
• Kurosu, M. 2015. “Usability, Quality in Use and the Model of Quality Characteristics.” In Human-Computer Interaction: Design and Evaluation: 17th International Conference, HCI International, Los Angeles, CA, USA. 02.-07.08.2015, 227–237, Springer International Publishing, Cham.
   Google Scholar
• Lee, S, and R.J. Koubek. 2010. “Understanding User Preferences Based on Usability and Aesthetics before and after Actual Use.” Interacting with Computers 22 (6): 530–543. doi:10.1016/j.intcom.2010.05.002.
   Web of Science ®Google Scholar
• Lewis, J.R. 2002. “Psychometric Evaluation of the PSSUQ Using Data from Five Years of Usability Studies.” International Journal of Human-Computer Interaction 14 (3–4): 463–488. doi:10.1080/10447318.2002.9669130.
   Web of Science ®Google Scholar
• Liu, Y. 2003. “Engineering Aesthetics and Aesthetic Ergonomics: theoretical Foundations and a Dual-Process Research Methodology.” Ergonomics 46 (13–14): 1273–1292. doi:10.1080/00140130310001610829.
   PubMed Web of Science ®Google Scholar
• Mack, Z, and S. Sharples. 2009. “The Importance of Usability in Product Choice: A Mobile Phone Case Study.” Ergonomics 52 (12): 1514–1528. doi:10.1080/00140130903197446.
   PubMed Web of Science ®Google Scholar
• Mahlke, S. 2008. “User Experience of Interaction with Technical Systems: Theories, Methods, Empirical Results, and Their Application to the Development of Interactive Systems.” Dissertation, Technische Universität Berlin, Berlin.
   Google Scholar
• Nielsen, J. 2001. Usability Engineering, 362. Amsterdam: Kaufmann.
   Google Scholar
• Prümper, J, and M. Anft. 1993. “Die Evaluation Von Software Auf Grundlage Des Entwurfs Zur Internationalen Ergonomie-Norm ISO 9241 Teil 10 Als Beitrag Zur Partizipativen Systemgestaltung - Ein Fallbeispiel.” In Software-Ergonomie ’93, edited by K.-H. Rödiger, 145–156. Wiesbaden: Vieweg + Teubner Verlag.
   Google Scholar
• Quinn, J. M, and T. Q. Tran. 2010. “Attractive Phones Don’t Have To Work Better: Independent Effects of Attractiveness, Effectiveness, and Efficiency on Perceived Usability.” In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, edited by E. Mynatt, 353–362. New York: ACM Press.
   Google Scholar
• Sauer, J., A. Sonderegger, and S. Schmutz. 2020. “Usability, User Experience and Accessibility: Towards an Integrative Model.” Ergonomics 63 (10): 1207–1220. doi:10.1080/00140139.2020.1774080.
   PubMed Web of Science ®Google Scholar
• Schaub, H. 2020. “Product and System Ergonomics.” In Integrated Design Engineering: Interdisciplinary and Holistic Product Development, edited by S. Vajna, 269–286. Cham: Springer.
   Google Scholar
• Schrepp, M, and J. Thomaschewski. 2019. “Eine Modulare Erweiterung Des User Experience Questionnaire.” In Mensch Und Computer 2019 – Usability Professionals, edited by Gesellschaft Für Informatik e.V, 148–156. Bonn: Und German UPA e.V.
   Google Scholar
• Schröppel, T., J. Miehling, and S. Wartzack. 2021. “The Role of Product Development in the Battle Against Product-Related Stigma – A Literature Review.” Journal of Engineering Design 32 (5): 247–270. doi:10.1080/09544828.2021.1879031.
   Web of Science ®Google Scholar
• Seva, R. R., K. G. T. Gosiaco, M. C. E. D. Santos, and D. M. L. Pangilinan. 2011. “Product Design Enhancement Using Apparent Usability and Affective Quality.” Applied Ergonomics 42 (3): 511–517. doi:10.1016/j.apergo.2010.09.009.
   PubMed Web of Science ®Google Scholar
• Shackel, B, and S. J. Richardson. 1991. Human Factors for Informatics Usability, 438s. Cambridge: Cambridge University Press.
   Google Scholar
• Sharp, H., J. Preece, and Y. Rogers. 2019. Interaction Design: Beyond Human-Computer Interaction, 656. 5th ed. Hoboken, NJ, USA: Wiley & Sons.
   Google Scholar
• Shinohara, K, and J.O. Wobbrock. 2011. “In the Shadow of Misperception: assistive Technology Use and Social Interactions.” CHI 2011: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. 5/7/2011 – 5/12/2011, ACM Press, New York, 705–714.
   Google Scholar
• Sonderegger, A., G. Zbinden, A. Uebelbacher, and J. Sauer. 2012. “The Influence of Product Aesthetics and Usability over the Course of Time: A Longitudinal Field Experiment.” Ergonomics 55 (7): 713–730. doi:10.1080/00140139.2012.672658.
   PubMed Web of Science ®Google Scholar
• Stavrakos, K.S, and S. Ahmed-Kristensen. 2013. “Investigating the Role of Aesthetics for Interaction Design.” In ICED 13, the 19th International Conference on Engineering Design: 19th-22nd August 2013, Sungkyunkwan University (SKKU), edited by U. Lindemann, S. Venkataraman, Y. S. Kim, and S. W. Lee, 557–566. Seoul, Korea. The Design Society.
   Google Scholar
• Thüring, M, and S. Mahlke. 2007. “Usability, Aesthetics and Emotions in Human–Technology Interaction.” International Journal of Psychology 42 (4): 253–264. doi:10.1080/00207590701396674.
   Web of Science ®Google Scholar
• Trathen, S. 2014. “Aesthetics versus Usability: what Drives Our Produict Choices?” In Design Education & Human Technology Relations: Proceedings of the 16th International Conference on Engineering and Product Design Education, edited by E. Bohemia, A. Eger, W. Eggink, A. Kovačević, B. Parkinson, and W. Wits, 706–712. Glasgow: The Design Society.
   Google Scholar
• Vaes, K. 2019. “Design for Empowerment, the Stigma-Free Design Toolkit.” In Proceedings of the 20th Congress of the International Ergonomics Association (IEA 2018), edited by S. Bagnara, R. Tartaglia, S. Albolino, T. Alexander, and Y. Fujita, vol. 824, 1012–1030. Cham: Springer International Publishing.
   Google Scholar
• Vink, P., S. Anjani, S. Udomboonyanupap, G. Torkashvand, T. Albin, S. Miguez, W. Li, C. Reuter, and A. Vanacore. 2021. “Differences and Similarities in Comfort and Discomfort Experience in Nine Countries in Asia, the Americas and Europe.” Ergonomics 64 (5): 553–570. doi:10.1080/00140139.2020.1853248.
   PubMed Web of Science ®Google Scholar
• Wegge, K. P, and D. Zimmermann. 2007. “Accessibility, Usability, Safety, Ergonomics: Concepts, Models, and Differences.” In Universal Access in Human Computer Interaction. Coping with Diversity: UAHCI 2007, Lecture Notes in Computer Science, edited by C. Stephanidis, vol. 4554, 294–301. Berlin, Heidelberg: Springer.
   Google Scholar
• Winter, S., S. Wagner, and F. Deissenboeck. 2008. “A Comprehensive Model of Usability.” In Engineering Interactive Systems, edited by J. Gulliksen, M. B. Harning, P. Palanque, G. C. van der Veer and J. Wesson, vol. 4940, 106–122. Berlin, Heidelberg: Springer.
   Google Scholar
• Yamamoto, M, and D.R. Lambert. 1994. “The Impact of Product Aesthetics on the Evaluation of Industrial Products.” Journal of Product Innovation Management 11 (4): 309–324. doi:10.1016/0737-6782(94)90086-8.
   Web of Science ®Google Scholar