813
Views
58
CrossRef citations to date
0
Altmetric
Original Articles

Cognitive task analyses for decision centred design and training

Pages 1698-1718 | Published online: 10 Nov 2010

References

  • ANDERSON , J. R. 1987 . Skill acquisition: compilation of weak-method problem solutions . Psychological Review , 94 : 192 – 210 .
  • BEYNON-DAVIES , P. 1995 . Information systems ‘failure’ : the case of the London ambulance service' s computer aided dispatch project . European Journal of Information Systems , 4 : 171 – 184 .
  • BRANSFORD , J. B. , FRANKS , J. J. , VYE , N. J. and SHERWOOD , R. D. 1989 . “ New approaches to instruction because wisdom can't be told ” . In Similarity and Analogical Reasoning , Edited by: Vosniadou , S. and Ortony , A. 470 – 497 . Cambridge : Cambridge University Press .
  • BROCK , J. F. 1997 . “ Computer-based instruction ” . In Handbook of Human Factors and Ergonomics , 2nd edn , Edited by: Salvendy , G. 578 – 593 . New York : Wiley .
  • CANNON-BOWERS , J. A. , TANNENBAUM , S. I. , SALAS , E. and CONVERSE , S. A. 1991 . Toward an integration of training theory and technique . Human Factors , 33 : 281 – 292 .
  • CRANDALL , B. and GETCHELL-REITER , K. 1993 . Critical decision method: a technique for eliciting concrete assessment indicators from the intuition of NICU nurses . Advances in Nursing Science , 16 : 42 – 51 .
  • DRISKELL , J. E. , COPPER , C. and MORAN , A. 1994 . Does mental practice enhance performance? . Journal of Applied Psychology , 79 : 481 – 492 .
  • DRURY , C. G. , PARAMORE , B. , VAN COTT , H. P. , GREY , S. M. and CORLETT , E. N. 1987 . “ Task analysis ” . In Handbook of Human Factors , Edited by: Salvendy , G. New York : Wiley .
  • ERICSSON , K. A. and SMITH , J. 1991 . Toward a General Theory of Expertise , Cambridge : Cambridge University Press .
  • FISK , A. D. and GALLINI , J. K. 1989 . Training consistent components of tasks: developing an instructional system based on automatic/controlled processing principles . Human Factors , 31 : 453 – 463 .
  • FLANAGAN , J. C. 1954 . The critical incident technique . Psychological Bulletin , 51 : 327 – 358 .
  • GIBSON , J. J. 1979 . The Ecological Approach to Visual Perception , Boston : Houghton Miffin .
  • GORDON , S. E. Cognitive task analysis using complementary elicitation methods . Proceedings of the Human Factors and Ergonomics Society 39th Annual Meeting . pp. 525 – 529 . Santa Monica, CA : Human Factors and Ergonomics Society .
  • GORDON , S. E. , SCHMIERER , K. A. and GILL , R. T. 1993 . Conceptual graph analysis: knowledge acquisition for instructional system design . Human Factors , 35 : 459 – 481 .
  • GRAESSER , A. C. and CLARK , L. C. 1985 . Structures and Processes of Implicit Knowledge , Norwood, NJ : Ablex .
  • HARWOOD , K. , ROSKE-HOFSTRAND , R. and MURPHY , E. Exploring conceptual structures in air traffc control (ATC) . Proceedings of the Sixth International Symposium on Aviation Psychology . pp. 466 – 473 . Columbus, OH : The Ohio State University .
  • JENSEN , R. S. 1995 . Pilot Judgment and Crew Resource Management , Aldershot : Avebury Aviation .
  • KERSTHOLT , J. H. 1994 . The effect of time pressure on decision making behavior in a dynamic task environment . Acta Psychologica , 86 : 89 – 104 .
  • KLEIN , G. A. 1989 . “ Recognition-primed decisions ” . In Advances in Man-Machine Systems Research , Edited by: Rouse , W. B. Vol. 5 , 47 – 92 . Greenwich, CT : JAI Press .
  • KLEIN , G. A. 1993 . Naturalistic Decision Making: Implications for Design , Wright-Patterson AFB, OH : CSERIAC .
  • KLEIN , G. A. The value added by cognitive task analysis . Proceedings of the Human Factors and Ergonomics Society 39th Annual Meeting . pp. 530 – 533 . Santa Monica, CA : Human Factors and Ergonomics Society .
  • KLEIN , G. A. and CALDERWOOD , R. How do people use analogues to make decisions? . Proceedings of a Workshop on Case-Based Reasoning . pp. 209 – 223 . San Mateo, CA : Morgan Kaufmann .
  • KLEIN , G. A. and HOFFMAN , R. R. 1993 . “ Seeing the invisible: perceptual-cognitive aspects of expertise ” . In Cognitive Science Foundations of Instruction , Edited by: Rabinowitz , M. 203 – 226 . Hillsdale, NJ : Lawrence Erlbaum .
  • KLEIN , G. A. , CALDERWOOD , R. and MACGREGOR , D. 1989 . Critical decision method for eliciting knowledge . IEEE Transactions on Systems, Man, and Cybernetics , 19 : 462 – 472 .
  • MCLENNAN , J. and OMODEI , M. M. 1996 . The role of pre-priming in recognition-primed decision making . Perceptual and Motor Skills , 76 : 1059 – 1069 .
  • O'HARE , D. 1990 . Pilots' perceptions of risks and hazards in general aviation . Aviation, Space, and Environmental Medicine , 61 : 599 – 603 .
  • O'HARE , D. 1997 . Cognitive ability determinants of elite pilot performance . Human Factors , 39 : 540 – 552 .
  • OLSON , D. R. 1970 . Language and thought: aspects of a cognitive theory of semantics . Psychological Review , 77 : 257 – 273 .
  • ORASANU , J. and CONNOLLY , T. 1993 . “ The reinvention of decision making ” . In Decision Making in Action: Models and Methods , Edited by: Klein , G. A. , Orasanu , J. , Calderwood , R. and Zsambok , C. E. 3 – 20 . Norwood, NJ : Ablex .
  • RASMUSSEN , J. 1986 . Information Processing and Human-Machine Interaction: An Approach to Cognitive Engineering , New York : North-Holland .
  • REDDING , R. E. 1992 . A standard procedure for conducting cognitive task analysis, report to the Federal Aviation Administration Human Technology Inc McLean, VA
  • REDDING , R. E. and SEAMSTER , T. L. 1994 . “ Cognitive task analysis in air traffc controller and aviation crew training ” . In Aviation Psychology in Practice , Edited by: Johnston , N. , McDonald , N. and Fuller , R. 190 – 222 . Aldershot : Avebury .
  • ROTH , E. M. and MUMAW , R. J. Using cognitive task analysis to define human interface requirements for first-of-a-kind systems . Proceedings of the Human Factors and Ergonomics Society 39th Annual Meeting . pp. 520 – 524 . Santa Monica, CA : Human Factors and Ergonomics Society .
  • ROSCOE , S. N. 1980 . Aviation Psychology , Ames, IA : The Iowa State University Press .
  • ROSCOE , S. N. 1997 . “ Predicting and enhancing fiightdeck performance ” . In Aviation Training: Pilot, Instructor, and Organization , Edited by: Telfer , R. and Moore , P. 195 – 208 . Aldershot : Ashgate .
  • ROTH , E. M. and MUMAW , R. J. Using cognitive task analysis to define human interface requirements for first-of-a-kind systems . Proceedings of the Human Factors and Ergonomics Society 39th Annual Meeting . pp. 520 – 524 . Santa Monica, CA : Human Factors and Ergonomics Society .
  • SCHLAGER , M. S. , MEANS , B. and ROTH , C. Cognitive task analysis for the real (-time) world . Proceedings of the Human Factors Society 27th Annual Meeting . pp. 1309 – 1313 . Santa Monica, CA : Human Factors Society .
  • SEAMSTER , T. L. , REDDING , R. E. , CANNON , J. R. , RYDER , J. M. and PURCELL , J. A. 1993 . Cognitive task analysis of expertise in air traffc control . The International Journal of Aviation Psychology , 3 : 257 – 283 .
  • THORDSEN , M. , MILITELLO , L. and KLEIN , G. Determining the decision requirements of complex fiight crew tasks . Proceedings of the Seventh International Symposium on Aviation Psychology . pp. 233 – 237 . Columbus, OH : The Ohio State University .
  • VICENTE , K. J. Task analysis, cognitive task analysis, cognitive work analysis: what' s the difference? . Proceedings of the Human Factors and Ergonomics Society 39th Annual Meeting . pp. 534 – 537 . Santa Monica, CA : Human Factors and Ergonomics Society .
  • WICKENS , C. D. 1992 . Engineering Psychology and Human Performance , 2nd edn , New York : Harper Collins .
  • WIGGINS , M. and O'HARE , D. 1995 . Expertise in aeronautical weather-related decision making: a cross-sectional analysis of general aviation pilots . Journal of Experimental Psychology: Applied , 1 : 305 – 320 .
  • WILLIAMS , A. 1997 . Rapid decision making , Dunedin, , New Zealand : University of Otago . Unpublished MSc thesis
  • WONG , W. 1996 . “ A critical decision method investigation of the dispatch management process ” . In Technical report , Dunedin, , New Zealand : Department of Information Science, University of Otago .
  • WONG , W. , SALLIS , P. J. and O'HARE , D. A goal-oriented approach for designing decision support displays in dynamic environments . Proceedings of OZCHI96, The Sixth Australian Computer Human Interaction Conference . Edited by: Hasan , H. and Nicastri , C. pp. 43 – 48 . Downer : ACT: Ergonomics Society of Australia .
  • WONG , W. , SALLIS , P. J. and O'HARE , D. Eliciting information portrayal requirements: Experiences with the Critical Decision Method . People and Computers XII, Proceedings of HCI '97 Conference of the British Computer Society Special Interest Group on Human-Computer Interaction . August 12-15 1997 , Bristol. Edited by: Thimbleby , H. , O'Conaill , B. and Thomas , P. pp. 397 – 415 . London : University of West England . Springer

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.