A world class new product development best practices model

References

• Abson , M . 1996 . Keeping up with the times . Bus. Q. , Autumn : 65 – 69 .
   Google Scholar
• Ackenhusen , M , Muzyka , D and Churchill , N . 1996a . Restructuring 3M for an integrated Europe. Part 1: Initiating the change . Eur. Mgmt J. , 14 : 21 – 36 .
   Google Scholar
• Ackenhusen , M , Muzyka , D and Churchill , N . 1996b . Restructuring 3M for an integrated Europe. Part 2: Implementing the change . Eur. Mgmt J. , 14 : 151 – 159 .
   Google Scholar
• Ahmed , PK . 1998 . Culture and climate for innovation . Eur. J. Innov. Mgmt , 1 : 30 – 43 .
   Google Scholar
• APQC . 2001 . New Product Development: Gaining and Using Market Insight , American Productivity and Quality Center .
   Google Scholar
• Atuahene-Gima , K . 1996 . Market orientation and innovation . J. Bus. Res. , February : 93 – 103 .
   Google Scholar
• Belliveau , P , Griffin , A and Somermeyer , S . 2002 . The PDMA Toolbox for New Product Development , New York : Wiley .
   Google Scholar
• Booz , Allen and Hamilton . 1982 . New Products Management for the 1980s , New York : Booz, Allen and Hamilton .
   Google Scholar
• Brown , SL and Eisenhardt , KM . 1995 . Product development: past research, present findings, and future directions . Acad. Mgmt Rev. , 20 : 343 – 379 .
   Web of Science ®Google Scholar
• Buckler , SA and Zien , K . 1996 . From experience: the spirituality of innovation: learning from stories . J. Prod. Innov. Mgmt , 13 : 391 – 405 .
   Web of Science ®Google Scholar
• Christensen , CM and Bower , JL . 1996 . Customer power, strategic investment, and the failure of leading firms . Strat. Mgmt J. , 17 : 197 – 218 .
   Web of Science ®Google Scholar
• Collins , J and Porras , J . 1996 . Building your company's vision . Harv. Bus. Rev. , Sept/Oct : 65 – 77 .
   Google Scholar
• Conceicao , P , Hamill , D and Pinheiro , P . 2002 . Innovative science and technology commercialization strategies at 3M: a case study . J. Engng Technol. Mgmt , 19 : 25 – 38 .
   Web of Science ®Google Scholar
• Cooper , R , Easingwood , CJ , Edgett , SJ , Kleinschmidt , E and Storey , C . 1994 . What distinguishes the top performing new products in financial services . J. Prod. Innov. Mgmt , 11 : 281 – 299 .
   Web of Science ®Google Scholar
• Cooper , R , Edgett , SJ and Kleinschmidt , EJ . 2002 . Improving new product development performance and practices . Benchmark Study ,
   Google Scholar
• Cooper , RG . 1990 . New products: what distinguishes the winners? . Res. Technol. Mgmt , 33 : 7 – 31 .
   Google Scholar
• Cooper , RG . 1994 . New products: the factors that drive success . Int. Mktg Rev. , 11 : 60 – 76 .
   Google Scholar
• Cooper , RG , Edgett , SJ and Kleinschmidt , EJ . 2004a . Benchmarking best NPD practices—I . Res. Technol. Mgmt , Jan–Feb : 31 – 43 .
   Google Scholar
• Cooper , RG , Edgett , SJ and Kleinschmidt , EJ . 2004b . Benchmarking best NPD practices—II . Res. Technol. Mgmt , May–June : 31 – 43 .
   Google Scholar
• Cooper , RG , Edgett , SJ and Kleinschmidt , EJ . 2004c . Benchmarking best NPD practices—III . Res. Technol. Mgmt , Nov–Dec : 31 – 43 .
   Google Scholar
• Cooper , RG and Kleinschmidt , E . 1996 . Winning businesses in product development: the critical success factors . Res. Technol. Mgmt , 39 : 18 – 29 .
   Web of Science ®Google Scholar
• Cormican , K and O'Sullivan , D . 2004 . Auditing best practice for effective product innovation management . Technovation , 24 : 819 – 829 .
   Web of Science ®Google Scholar
• Coyne , W . 1997 . “ 3M ” . In Innovation—Breakthrough Thinking at 3M, DuPont, GE, Pfizer, and Rubbermaid , Edited by: Moss Kanter , R , Kao , J and Wiersema , F . New York : Harper Collins .
   Google Scholar
• Crawford , M . 1994 . 3M's sophisticated formula for teamwork: Michael K. Allio, Planning Forum (November–December 1993) . J. Prod. Innov. Mgmt , 11 : 268
   Google Scholar
• Crawford , MC . 1992 . The hidden costs of accelerated product development . J. Prod. Innov. Mgmt , 9 : 188 – 199 .
   Web of Science ®Google Scholar
• Davidson , JM , Clamen , A and Karol , RA . 1999 . Learning from the best new product developers . Res. Technol. Mgmt , 42 : 12 – 28 .
   Web of Science ®Google Scholar
• Day , GS . 1994 . The capabilities of market-driven organizations . J. Mktg. , 58 : 37 – 52 .
   Web of Science ®Google Scholar
• Day , GS . 1999 . Misconceptions about market orientation . J. Mkt-Focus. Mgmt , 4 : 5 – 16 .
   Google Scholar
• de Brentani , U . 1989 . Success and failure in new industrial services . J. Prod. Innov. Mgmt , 6 : 239 – 258 .
   Web of Science ®Google Scholar
• Deshpande , R , Fancy , J and Webster , F . 1993 . Corporate culture, customer orientation, and innovativeness in Japanese firms: a quadrad analysis . J. Mktg. , 57 : 23 – 37 .
   Web of Science ®Google Scholar
• Diamantopoulos , A and Hart , S . 1993 . Linking market orientation and performance: preliminary evidence on Kohli and Jaworski's framework . J. Strat. Mktg. , 1 : 93 – 121 .
   Google Scholar
• Dimancescu , D and Dwenger , K . 1996 . World-class New Product Development: Benchmarking Best Practices of Agile Manufacturers , New York : Amacom .
   Google Scholar
• Dooley , KJ , Subra , A and Anderson , J . 2002 . Adoption rates and patterns of best practices in new product development . Int. J. Innov. Mgmt , 6 : 85 – 103 .
   Google Scholar
• Dougherty , D , Borrelli , L , Munir , K and O'Sullivan , A . 2000 . Systems of organizational sensemaking for sustained product innovation . J. Engng Technol. Mgmt , 17 : 321 – 355 .
   Web of Science ®Google Scholar
• Dougherty , D and Hardy , C . 1996 . Sustained product innovation in large, mature organizations: overcoming innovation-to-organization problems . Acad. Mgmt J. , 39 : 1120 – 1153 .
   Web of Science ®Google Scholar
• Eckermann , B , Nagalingam , S and Lin , G . 2002 . “ Towards the development of a cultural innovation diagnostic tool ” . In 4th International Symposium on Tools and Methods in Competitive Engineering 727 – 740 .
   Google Scholar
• Eisenhardt , KM and Tabrizi , BN . 1995 . Accelerating adaptive processes: product innovation in the global computer industry . Admin. Sci. Q. , 40 : 84 – 110 .
   Web of Science ®Google Scholar
• Figueroa , E and Conceicao , P . 2000 . Rethinking the innovation process in large organizations: a case study of 3M . J. Engng Technol. Mgmt , 17 : 93 – 109 .
   Google Scholar
• Frosch , RA . 1996 . The customer for R&D is always wrong . Res. Technol. Mgmt , 39 : 22 – 27 .
   Web of Science ®Google Scholar
• Gales , L and Mansour-Cole , D . 1995 . User involvement in innovation projects: toward an information processing model . J. Engng Technol. Mgmt , 12 : 77 – 109 .
   Web of Science ®Google Scholar
• Garvin , D . 2001 . “ Building a learning organization ” . In Strategic Management of Technology and Innovation , 3rd , Edited by: Burgelman , R , Maidique , M and Wheelwright , S . 954 – 967 . New York : McGraw-Hill .
   Google Scholar
• Grady , D , Lautenschlaeger , H , Murray , J and Thompson , R . 1993 . Unlocking Innovation: Challenging Conventional Wisdom About What Leaders Do , Sydney : McKinsey and Company .
   Google Scholar
• Greenley , GE . 1995 . Market orientation and company performance: empirical evidence from UK companies . Br. J. Mgmt , 6 : 1 – 13 .
   Google Scholar
• Griffin , A . 1997a . PDMA research on new product development practices: updating trends and benchmarking best practices . J. Prod. Innov. Mgmt , 14 : 429 – 458 .
   Web of Science ®Google Scholar
• Griffin , A . 1997b . “ Measuring product development to improve the quality of the process ” . In The Practice of Quality Management , Edited by: Lederer , PJ and Karmarkar , US . 117 – 145 . Boston, MA : Kluwer Academic .
   Google Scholar
• Guan , J and Ma , N . 2003 . Innovative capability and export performance of Chinese firms . Technovation , 23 : 737 – 747 .
   Web of Science ®Google Scholar
• Hair , J , Anderson , R , Tatham , R and Black , W . 1998 . Multivariate Data Analysis , 5th , Engelwood Cliffs, NJ : Prentice Hall .
   Google Scholar
• Han , JK , Kim , N and Srivastava , RK . 1998 . Market orientation and organizational performance: is innovation a missing link? . J. Marketing , 62 : 30 – 45 .
   Web of Science ®Google Scholar
• Hardy , C and Dougherty , D . 1997 . Powering product innovation . Eur. Mgmt J. , 15 : 16 – 27 .
   Google Scholar
• Hitt , MA , Keats , BW and DeMarie , SM . 1998 . Navigating in the new competitive landscape: building strategic flexibility and competitive advantage in the 21st century . Acad. Mgmt Exec. , 12 : 22
   Google Scholar
• Hooley , GJ , Lynch , JE and Shepherd , J . 1990 . The marketing concept putting the theory into practice . Eur. J. Mktg , 24 : 7 – 23 .
   Google Scholar
• Howell , JM and Shea , CM . 2001 . Individual differences, environmental scanning, innovation framing, and champion behavior: key predictors of project performance . J. Prod. Innov. Mgmt , 18 : 15 – 27 .
   Web of Science ®Google Scholar
• Howell , JM , Shea , CM and Higgins , CA . 2005 . Champions of product innovations: defining, developing, and validating a measure of champion behavior . J. Bus. Vent. , 20 : 641 – 661 .
   Web of Science ®Google Scholar
• Jaworski , B and Kohli , A . 1993 . Market orientation: antecedents and consequences . J. Mktg , 57 : 53 – 70 .
   Web of Science ®Google Scholar
• Jelinek , M and Schoonhoven , C . 1990 . The Innovation Marathon , Oxford : Basil Blackwell .
   Google Scholar
• Joreskog , K and Sorbom , D . 1993 . LISREL 8: Structural Equation Modeling with the SIMPLIS Command Language , Chicago, IL : Scientific Software International .
   Google Scholar
• Judge , W , Fryxell , G and Dooley , R . 1997 . The new task of R&D management: creating goal-directed communities for innovation . Cal. Mgmt Rev. , 39 : 72 – 85 .
   Web of Science ®Google Scholar
• Kahn , KB , Barczak , G and Moss , R . 2006 . Perspective: establishing an NPD best practices framework . J. Prod. Innov. Mgmt , 23 : 106 – 116 .
   Web of Science ®Google Scholar
• Kahn , KB and Mentzer , JT . 1994 . Norms that distinguish between marketing and manufacturing . J. Bus. Res. , 30 : 111 – 118 .
   Web of Science ®Google Scholar
• Kara , A , Spillan , JE and DeShields , J . 2005 . The effect of a market orientation on business performance: a study of small-sized service retailers using MARKOR scale . J. Small Bus. Mgmt , 43 : 104 – 118 .
   Google Scholar
• Kiernan , M . 1993 . The new strategic architecture: learning to compete in the twenty-first century . Acad. Mgmt Exec. , 7 : 7 – 21 .
   Google Scholar
• Kim , W and Maugorgne , R . 1999 . Strategy, value innovation, and the knowledge economy . Sloan Mgmt Rev. , 40 : 41 – 54 .
   Google Scholar
• Kleinschmidt , E . 2006 . Rejoinders to ‘Establishing an NPD best practices framework’ . J. Prod. Innov. Mgmt , 23 : 119 – 121 .
   Google Scholar
• Kleinschmidt , E and Cooper , R . 1988 . The performance impact of international orientation on product innovation . Eur. J. Mktg , 22 : 56 – 71 .
   Google Scholar
• Kohli , AK and Jaworski , BJ . 1990 . Market orientation: the construct, research propositions, and managerial implications . J. Mktg , 54 : 1 – 18 .
   Web of Science ®Google Scholar
• Kotler , P . 1997 . Marketing Management: Analysis, Planning, Implementation, and Control , 9th , Englewood Cliffs, NJ : Prentice Hall .
   Google Scholar
• Langerak , F , Hultink , EJ and Robben , HSJ . 2004 . The impact of market orientation, product advantage, and launch proficiency on new product performance and organizational performance . J. Prod. Innov. Mgmt , 21 : 79 – 94 .
   Web of Science ®Google Scholar
• Leifer , R . 1999 . “ Reducing the uncertainty in managing breakthrough technological innovations ” . In Portland International Conference on Management of Engineering and Technology
   Google Scholar
• Leonard , D and Rayport , J . 1997 . Spark innovation through empathic design . Harv. Bus. Rev. , 75 : 102 – 113 .
   PubMed Web of Science ®Google Scholar
• Markham , S and Griffin , A . 1998 . The breakfast of champions: associations between champions and product development environments, practices and performance . J. Prod. Innov. Mgmt , 15 : 436 – 454 .
   Web of Science ®Google Scholar
• Markides , C . 1998 . Strategic innovation in established companies . Sloan Mgmt Rev. , 39 : 31 – 42 .
   Google Scholar
• Montoya-Weiss , MM and Clantone , R . 1994 . Determinants of new product performance: a review and meta-analysis . J. Prod. Innov. Mgmt , 11 : 397 – 417 .
   Web of Science ®Google Scholar
• Narver , JC and Slater , SF . 1990 . The effect of a market orientation on business profitability . J. Mktg , 54 : 20 – 35 .
   Web of Science ®Google Scholar
• Narver , JC , Slater , SF and Tietje , B . 1998 . Creating a market orientation . J. Mkt-Focus. Mgmt , 2 : 241 – 255 .
   Google Scholar
• Pinchot , G . 1985 . Intrapreneurship , New York : Perennial Library .
   Google Scholar
• Quinn , J . 1985 . Managing innovation: controlled chaos . Harv. Bus. Rev. , 63 : 73 – 84 .
   Web of Science ®Google Scholar
• Reed , KE . 2002 . Everyone takes the field: how 3M encourages employee involvement in promoting sustainable development . Corp. environ. Strat. , 9 : 383 – 389 .
   Google Scholar
• Rogers , EM . 1995 . Diffusion of Innovations , 4th , New York : The Free Press .
   Google Scholar
• Roper , S and Love , JH . 2001 . Innovation and export performance: evidence from the UK and German manufacturing plants , Belfast : NIERC . Working Paper 62
   Google Scholar
• Rosenau , MDJ . 1996 . The PDMA Handbook of New Product Development , New York : Wiley .
   Google Scholar
• Ruekert , RW . 1992 . Developing a market orientation: an organizational strategy perspective . Int. J. Res. Mktg , 9 : 225 – 245 .
   Google Scholar
• Saleh , S and Wang , C . 1993 . The management of innovation: strategy, structure, and organizational climate . IEEE Trans. Engng Mgmt , 40 : 14 – 21 .
   Web of Science ®Google Scholar
• Shapiro , BP . 1988 . What the hell is market-oriented? . Harv. Bus. Rev. , 66 : 119 – 125 .
   Web of Science ®Google Scholar
• Sharp , B . 1991 . Marketing orientation: more than just customer focus . Int. Mktg Rev. , 8 : 20 – 25 .
   Google Scholar
• Sherman , S . 1985 . Eight masters of innovation . McKinsey Q. , : 22 – 31 .
   Google Scholar
• Slater , SF and Narver , JC . 1998 . Customer-led and market-oriented: let's not confuse the two . Strat. Mgmt J. , 19 : 1001 – 1006 .
   Web of Science ®Google Scholar
• Slavou , H . 2002 . Profitability in market-oriented SMEs: does product innovation matter? . Eur. J. Innov. Mgmt , 5 : 164 – 171 .
   Google Scholar
• Thomas , RJ . 1993 . New Product Development , New York : Wiley .
   Google Scholar
• Van de Ven , AH and Ferry , DL . 1980 . Measuring and Assessing Organizations , New York : Wiley .
   Google Scholar
• Wakelin , K . 1998 . Innovation and export behaviour at the firm level . Res. Policy , 26 : 829 – 841 .
   Web of Science ®Google Scholar
• Wei , YS and Morgan , NA . 2004 . Supportiveness of organizational climate, market orientation, and new product performance in Chinese firms . J. Prod. Innov. Mgmt , 21 : 375 – 388 .
   Web of Science ®Google Scholar
• Wong , V and Saunders , J . 1993 . Business orientations and company success . J. Strat. Mktg , 1 : 20 – 40 .
   Google Scholar
• Zairi , M . 1999 . Best Practice Process Innovation Management , Oxford : Butterworth–Heinemann .
   Google Scholar
• Zien , KA and Buckler , SA . 1997 . From experience dreams to market: crafting a culture of innovation . J. Prod. Innov. Mgmt , 14 : 274 – 287 .
   Web of Science ®Google Scholar
• Zirger , BJ and Maidique , MA . 1990 . A model of new product development: an empirical test . Mgmt Sci. , 36 : 867 – 883 .
   Web of Science ®Google Scholar