Publication Cover
The Journal of Psychology
Interdisciplinary and Applied
Volume 145, 2011 - Issue 6
898
Views
9
CrossRef citations to date
0
Altmetric
Original Articles

Examination of a Perceived Cost Model of Employees’ Negative Feedback-Seeking Behavior

, &
Pages 573-594 | Received 29 Sep 2010, Accepted 07 Aug 2011, Published online: 17 Oct 2011

REFERENCES

  • Abelson , R. P. 1985 . A variance explanation paradox: When a little is a lot . Psychological Bulletin , 97 : 129 – 133 . doi: 10.1037//0033-2909.97.1.129
  • Allen , T. D. 2001 . Family-supportive work environments: The role of organizational perceptions . Journal of Vocational Behavior , 58 : 411 – 435 . doi: 10.1006/jvbe.2000.1774
  • Amorose , A. 2003 . Reflected appraisals and perceived importance of significant other's appraisals as predictors of college athletes’ self-perceptions of competence . Research Quarterly for Exercise and Sport , 74 : 60 – 70 .
  • Anderson , J. C. and Gerbing , D. W. 1988 . Structural equation modeling in practice: A review and recommended two-step approach . Psychological Bulletin , 103 : 411 – 423 . doi: 10.1037//0033-2909.103.3.411
  • Ang , S. , Cummings , L. L. , Straub , D. W. and Earley , P. C. 1993 . The effects of information technology and the perceived mood of the feedback giver on feedback seeking . Information System Research , 4 : 240 – 261 . doi: 10.1287/isre.4.3.240
  • Ashford , S. J. 1986 . Feedback-seeking in individual adaptation: A resource perspective . Academy of Management Journal , 29 : 465 – 487 . doi: 10.2307/256219
  • Ashford , S. J. , Blatt , R. and VandeWalle , D. 2003 . Reflections on the looking glass: A review of research on feedback-seeking behavior in organizations . Journal of Management , 9 : 773 – 799 . doi: 10.1016/S0149-2063_03_00079-5
  • Ashford , S. J. and Cummings , L. L. 1983 . Feedback as an individual resource: Personal strategies of creating information . Organizational Behavior and Human Performance , 32 : 370 – 398 . doi: 10.1016/0030-5073(83)90156-3
  • Ashford , S. J. and Cummings , L. L. 1985 . Proactive feedback seeking: The instrumental use of the information environment . Journal of Occupational Psychology , 58 : 67 – 79 .
  • Ashford , S. J. and Northcraft , G. B. 1992 . Conveying more (or less) than we realize: The role of impression-management in feedback seeking . Organizational Behavior and Human Decision Processes , 53 : 310 – 334 . doi: 10.1016/0749-5978(92)90068-I
  • Ashford , S. J. , Rothbard , N. P. , Piderit , S. K. and Dutton , J. E. 1998 . Out on a limb: The role of context and impression management in selling gender-equity issues . Administrative Science Quarterly , 43 : 25 – 57 . doi: 10.2307/2393590
  • Ashford , S. J. and Tsui , A. S. 1991 . Self-regulation for managerial effectiveness: The role of active feedback seeking . Academy of Management Journal , 34 : 251 – 280 . doi: 10.2307/256442
  • Bass , B. M. 1990 . Handbook of leadership: A survey of theory and research , New York : Free Press .
  • Baumeister , R. F. 1999 . “ The self ” . In Handbook of social psychology , Edited by: Gilbert , D. , Fiske , S. and Lindzey , G. 680 – 740 . Boston , MA : McGraw-Hill .
  • Bernichon , T. , Cook , K. E. and Brown , J. D. 2003 . Seeking self-evaluative feedback: The interactive role of global self-esteem and specific self-views . Journal of Personality and Social Psychology , 84 : 194 – 204 . doi: 10.1037/0022-3514.84.1.194
  • Bois , J. E. , Sarrazin , P. G. , Brustad , R. J. , Chanal , J. P. and Trouilloud , D. O. 2005 . Parents’ appraisals, reflected appraisals, and children's self-appraisals of sport competence: A yearlong study . Journal of Applied Sport Psychology , 17 : 273 – 289 . doi: 10.1080/10413200500313552
  • Brislin , R. W. 1980 . “ Translation and content analysis of oral and written material ” . In Handbook of cross-cultural psychology: Methodology , Edited by: Triandis , H. C. and Berry , J. W. 349 – 444 . Boston , MA : Allyn and Bacon .
  • Chen , Z. , Lam , W. and Zhong , J. A. 2007 . Leader-member exchange and member performance: A new look at individual-level negative feedback-seeking behavior and team level empowerment climate . Journal of Applied Psychology , 92 : 202 – 212 . doi: 10.1037/0021-9010.92.1.202
  • Cohen , J. 1988 . Statistical power analysis for the behavioral sciences , 2nd ed. , Hillsdale , NJ : Lawrence Erlbaum Associates .
  • Cohen , S. , Underwood , L. and Gottlieb , B. 2000 . Social support measurement and interventions: A handbook for health and social scientists , Oxford , , UK : Oxford University Press .
  • Collins , B. E. and Raven , B. H. 1969 . “ Group structure: Attraction, coalitions, communication and power ” . In The handbook of social psychology , Edited by: Lindezy , G. and Aronson , E. 102 – 204 . Reading , MA : Addison-Wesley .
  • Duffy , M. K. , Ganster , D. C. and Pagon , M. 2002 . Social undermining in the workplace . Academy of Management Journal , 45 : 331 – 351 . doi: 10.2307/3069350
  • Elangovan , A. R. and Xie , J. L. 1999 . Effects of perceived power of supervisor on subordinate stress and motivation: The moderating role of subordinate characteristics . Journal of Organizational Behavior , 20 : 359 – 373 . doi: 10.1002/(SICI)1099-1379(199905)20:3<359::AID-JOB902>3.0.CO;2-Z
  • Elangovan , A. R. and Xie , J. L. 2000 . Effects of perceived power of supervisor on subordinate work attitudes . Leadership and Organization Development Journal , 21 : 319 – 328 . doi: 10.1108/01437730010343095
  • Fedor , D. B. , Rensvold , R. B. and Adams , S. M. 1992 . An investigation of factor expected to affect feedback seeking: A longitudinal field study . Personnel Psychology , 45 : 779 – 805 . doi: 10.1111/j.1744-6570.1992.tb00968.x
  • Fedor , D. , Davis , W. , Maslyn , J. and Mathieson , K. 2001 . Performance improvement efforts in response to negative feedback: The roles of source power and recipient self-esteem . Journal of Management , 27 : 79 – 97 . doi: 10.1177/014920630102700105
  • Felson , R. B. 1985 . Reflected appraisal and the development of self . Social Psychology Quarterly , 48 : 71 – 78 . doi: 10.2307/3033783
  • Fitness , J. 2000 . Anger in the workplace: An emotion script approach to anger episodes between workers and their supervisors, co-workers and subordinates . Journal of Organizational Behavior , 21 : 147 – 162 . doi: 10.1002/(SICI)1099-1379(200003)21:2<147::AID-JOB35>3.0.CO;2-T
  • George , J. M. 2000 . Emotions and leadership: The role of emotional intelligence . Human Relations , 53 : 1027 – 1055 . doi: 10.1177/0018726700538001
  • George , J. M. and Bettenhausen , K. 1990 . Understanding prosocial behavior, scale performance, and turnover: A group level analysis in a service context . Journal of Applied Psychology , 75 : 698 – 709 . doi: 10.1037//0021-9010.75.6.698
  • Hinkin , T. R. and Schriesheim , C. A. 1989 . Development and application of new scales to measure the French and Raven (1959) based of social power . Journal of Applied Psychology , 74 : 561 – 567 . doi: 10.1037//0021-9010.74.4.561
  • Hobman , E. V. , Restubog , S. L. D. , Bordia , P. and Tang , R. L. 2009 . Abusive supervisor in advising relationships: Investigating the role of social support . Applied Psychology: An International Review , 58 : 233 – 256 . doi: 10.1111/j.1464-0597.2008.00330.x
  • Ilgen , D. R. , Fisher , C. D. and Taylor , M. S. 1979 . Consequences of individual feedback on behavior in organizations . Journal of Applied Psychology , 64 : 349 – 371 . doi: 10.1037//0021-9010.64.4.349
  • Joseph , D. L. and Newman , D. A. 2010 . Emotional intelligence: An integrative meta-analysis and cascading model . Journal of Applied Psychology , 95 : 54 – 78 . doi: 10.1037/a0017286
  • Lam , W. , Huang , X. and Snape , E. 2007 . Feedback-seeking behavior and leader-member exchange: Do supervisor-attributed motives matter . Academy of Management Journal , 50 : 348 – 363 .
  • Larson , J. R. 1989 . The dynamic interplay between employees’ feedback-seeking strategies and supervisors’ delivery of performance feedback . Academy of Management Review , 14 : 408 – 422 . doi: 10.2307/258176
  • Law , K. S. , Wong , C. S. , Huang , G. H. and Li , X. 2008 . The effects of emotional intelligence on job performance and life satisfaction for the research and development scientists in China . Asia Pacific Journal of Management , 25 : 51 – 69 . doi: 10.1007/s10490-007-9062-3
  • Lepore , S. J. 1992 . Social conflict, social support, and psychological distress: Evidence of cross-domain buffering effects . Journal of Personality and Social Psychology , 63 : 857 – 867 . doi: 10.1037//0022-3514.63.5.857
  • MacKinnon , D. P. , Lockwood , C. M. , Hoffman , J. M. , West , S. G. and Sheets , V. 2002 . A comparison of methods to test mediation and other intervening variable effects . Psychological Methods , 7 : 83 – 104 . doi: 10.1037/1082-989X.7.1.83
  • Mayer , J. D. and Salovey , P. 1997 . “ What is emotional intelligence? ” . In Emotional development and emotional intelligence: Educational implications , Edited by: Salovey , P. and Sluyter , D. 3 – 34 . New York : Basic Books .
  • Mesch , D. J. , Farh , J. L. and Podsakoff , P. M. 1994 . Effects of feedback sign on group goal setting strategies, and performance . Group and Organization Studies , 19 : 309 – 333 . doi: 10.1177/1059601194193006
  • Morrison , E. W. and Bies , R. J. 1991 . Impression management in the feedback-seeking process: A literature review and research agenda . Academy of Management Journal , 16 : 522 – 541 . doi: 10.2307/258916
  • Morrison , E. W. and Cummings , L. L. 1992 . The impact of feedback diagnosticity and performance expectations on feedback seeing behavior . Human Performance , 5 : 251 – 264 . doi: 10.1207/s15327043hup0504_1
  • Morrison , E. W. , Chen , Y. R. and Salgado , S. R. 2004 . Cultural differences in newcomer feedback seeking: A comparison of the United States and Hong Kong . Applied Psychology: An International Review , 53 : 1 – 22 . doi: 10.1111/j.1464-0597.2004.00158.x
  • Northcraft , G. B. and Ashford , S. J. 1990 . The preservation of self in everyday life: The effects of performance expectations and feedback context on feedback inquiry . Organizational Behavior and Human Decision Processes , 47 : 42 – 64 . doi: 10.1016/0749-5978(90)90046-C
  • Park , G. , Schmidt , A. M. , Scheu , C. and Deshon , R. P. 2007 . A process model of goal orientation and feedback seeking . Human Performance , 20 : 119 – 145 . doi: 10.1080/08959280701332042
  • Pelham , B. W. and Swann , W. B. Jr. 1994 . “ The juncture of intrapersonal and interpersonal knowledge: Self-certainty and interpersonal congruence ” . In Personality and Social Psychology Bulletin Vol. 20 , 349 – 357 . 4
  • Podsakoff , P. M. and Organ , D. W. 1986 . Self-report in organizational research: Problems and prospects . Journal of Management , 12 : 531 – 544 . doi: 10.1177/014920638601200408
  • Podsakoff , P. M. , Mackenzie , S. M. , Lee , J. Y. and Podsakoff , N. P. 2003 . Common method biased in behavior research: A critical review of the literature and recommended remedies . Journal of Applied Psychology , 88 : 879 – 903 . doi: 10.1037/0021-9010.88.5.879
  • Podsakoff , P. M. and Schriesheim , C. A. 1985 . Field studies of French and Raven's bases of power: Critique, reanalysis, and suggestions for future research . Psychological Bulletin , 97 : 387 – 411 . doi: 10.1037//0033-2909.97.3.387
  • Podsakoff , P. M. , Todor , W. D. and Schuler , R. S. 1983 . Leader expertise as a moderator of the effects of instrumental and supportive leader behaviors . Journal of Management , 9 : 173 – 185 . doi: 10.1177/014920638300900208
  • Prentice , D. A. and Miller , D. T. 1992 . When small effects are impressive . Psychological Bulletin , 112 : 160 – 164 . doi: 10.1037/0033-2909.112.1.160
  • Rhoades , L. and Eisenberger , R. 2002 . Perceived organizational support: A review of the literature . Journal of Applied Psychology , 87 : 698 – 714 . doi: 10.1037//0021-9010.87.4.698
  • Ridgers , N. D. , Fazey , D. M. A. and Fairclough , S. J. 2007 . Perceptions of athletic competence and fear of negative evaluation during physical education . British Journal of Educational Psychology , 77 : 339 – 349 . doi: 10.1348/026151006x128909
  • Salancik , G. R. and Pfeffer , J. P. 1978 . A social information processing approach to job attitudes and task design . Administrative Science Quarterly , 23 : 224 – 253 . doi: 10.2307/2392563
  • Salovey , P. and Mayer , J. 1990 . Emotional intelligence . Imagination, Cognition and Personality , 9 : 185 – 211 .
  • Shamir , B. , House , R. J. and Arthur , M. B. 1993 . The motivational effects of charismatic leadership: A self-concept based theory . Organization Science , 4 : 577 – 594 . doi: 10.1287/orsc.4.4.577
  • Steelman , L. A. and Rutkowski , K. A. 2004 . Moderators of employee reactions to negative feedback . Journal of Managerial Psychology , 19 : 6 – 18 .
  • Stone-Romero , E. F. and Stone , D. L. 2002 . “ Cross-cultural differences in responses to feedback: Implications for individual, group, and organizational effectiveness ” . In Research in personnel and human resources management , Edited by: Ferris , G. 275 – 372 . Bingley , , UK : Emerald Group Publishing Limited .
  • Sully De Luque , M. F. and Sommer , S. M. 2000 . The impact of culture on feedback-seeking behavior: An integrated model and propositions . Academy of Management Journal , 25 : 829 – 849 . doi: 10.2307/259209
  • Trope , Y. and Neter , E. 1994 . Reconciling competing motives in self-evaluation: The role of self-control in feedback seeking . Journal of Personality and Social Psychology , 66 : 646 – 657 . doi: 10.1037//0022-3514.66.4.646
  • Tuckey , M. , Brewer , N. and Williamson , P. 2002 . The influence of motives and goal orientation on feedback seeking . Journal of Occupational and Organizational Psychology , 75 : 195 – 216 . doi: 10.1348/09631790260098677
  • VandeWalle , D. 2003 . A goal orientation model of feedback-seeking behavior . Human Resource Management Review , 3 : 581 – 604 . doi: 10.1016/j.hrmr.2003.11.004
  • VandeWalle , D. , Challagalla , G. N. , Ganesan , S. and Brown , S. P. 2000 . An integrated model of feedback-seeking behavior: Disposition, context and cognition . Journal of Applied Psychology , 85 : 996 – 1003 . doi: 10.1037//0021-9010.85.6.996
  • VandeWalle , D. and Cummings , L. L. 1997 . A test of the influence of goal orientation on the feedback-seeking process . Journal of Applied Psychology , 82 : 390 – 400 . doi: 10.1037//0021-9010.82.3.390
  • Wong , C. S. and Law , K. S. 2002 . The effects of leader and follower emotional intelligence on performance and attitude: An exploratory study . Leadership Quarterly , 13 : 243 – 274 . doi: 10.1016/S1048-9843(02)00099-1
  • Yeaton , W. H. and Sechrest , L. 1981 . Meaningful measures of effect . Journal of Consulting and Clinical Psychology , 49 : 766 – 767 . doi: 10.1037//0022-006X.49.5.766
  • Zhou , J. and George , J. M. 2003 . Awakening employee creativity: The role of leader emotional intelligence . Leadership Quarterly , 14 : 545 – 568 . doi: 10.1016/S1048-9843(03)00051-1

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.