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Journal of Quality Technology
A Quarterly Journal of Methods, Applications and Related Topics
Volume 17, 1985 - Issue 2
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Articles

Quality Audits of Paperwork Operations—The First Step toward Quality Control

Gerald J. GlasserNew York University, New York, NY10006View further author information
Pages 100-107 | Published online: 22 Feb 2018

References

  • Barcan, A. Ed. (1953). “Quality Controlled Paperwork and Record Keeping”. N.R.M.C. Technical Information Service, New York, NY.
  • Cochran, W. G. (1953). Sampling Techniques. John Wiley & Sons, Inc., New York, NY.
  • Deming, W. E. (1950). Some Theory of Sampling. John Wiley and Sons, Inc., New York, NY.
  • Gregory, R. H. (1953). “The Frequency and Importance of Errors in Invoices Received for Payment”. The Controller Jan., p. 11.
  • Hanna, R. A. (1953). “Applying Statistics to Checking of Vendor's Invoices”. N.A.C.A. Bulletin 34, p. 503.
  • Hart, A. L. (1953). “Clerical Quality Has Two Dimensions”. The Office Executive July, p. 10.
  • Jones, H. L. (1947). “Sampling Plans for Verifying Clerical Work”. Industrial Quality Control 3 (4), pp. 5–11.
  • Jones, H. L. (1953). “Some Problems in Sampling Accounting Records”. Industrial Quality Control 10 (3), pp. 6–13.
  • Neter, J. (1952). “Some Applications of Statistics for Auditing”. Journal of the American Statistical Association 47, pp. 6–24.
  • Selover, R. B. (1955). “Some Applications of Quality Control Techniques to Clerical Work”. Industrial Quality Control 12 (2), pp. 5–8.

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