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Journal of Quality Technology
A Quarterly Journal of Methods, Applications and Related Topics
Volume 25, 1993 - Issue 2
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Articles

Continuous Process Improvement with Observational Studies

M. HamadaUniversity of Waterloo, Waterloo, OntarioN2L 3G1View further author information
,
R. J. MackayUniversity of Waterloo, Waterloo, OntarioN2L 3G1View further author information
&
J. B. WhitneyUniversity of Waterloo, Waterloo, OntarioN2L 3G1View further author information
Pages 77-84 | Published online: 21 Feb 2018

References

  • Box, G. E. P. and Draper, N. R. (1969). Evolutionary Operation. John Wiley & Sons, New York, NY.
  • Cochran, W. G. (1983). Planning and Analysis of Observational Studies. John Wiley & Sons, New York, NY.
  • Grant, E. L. and Leavenworth, R. S. (1988). Statistical Quality Control. McGraw-Hill Book Company, New York, NY.
  • Ishikawa, K. (1982). Guide to Quality Control. Asian Productivity Organization, Tokyo, Japan.
  • Juran, J. M. and Gryna, Jr., F. M. (1980). Quality Planning and Analysis. McGraw-Hill Book Company, New York, NY.
  • MacKay, R. J. (1988). “Continuous Improvement With Control Charts”. Research Report RR-88-04, University of Waterloo Institute for Improvement in Quality and Productivity, Waterloo, Ontario.
  • Nelson, L. S. (1983). “Exact Critical Values for Use with the Analysis of Means”. Journal of Quality Technology 15, pp. 40–44.
  • Ott, E. R. (1975). Process Quality Control. McGraw-Hill Book Company, New York, NY.
  • Shewhart, W. A. (1931). Economic Control of Quality of Manufactured Product. D. Van Nostrand Company, New York, NY.

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