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Original Articles

From ‘patient’ to ‘customer’

A dangerous trend in healthcare

Pages 255-257 | Published online: 16 May 2016

References

  • Mundy MJ, Gilbert K. From patient to customer. Patriot Ledger 1985 Oct 12
  • Malandro M. Business exists to create a customer.’ Sun-Sentinel 1985 Nov 6
  • Pauly D, Coppola V, Quade V. The yule rule: sell it or else. Newsweek 1985 Nov 25: 66–7

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