Sustaining Resilience of Healthcare Workers and Leaders during a Pandemic: A Protocol to Support Coping during the COVID-19 Pandemic

REFERENCES

• Baines, D., Charlesworth, S., Turner, D., & O’neill, L. (2014). Lean social care and worker identity: The role of outcomes, supervision and mission. Critical Social Policy, 34(4), 433–453. https://doi.org/10.1177/0261018314538799
   Web of Science ®Google Scholar
• Brown, O., Kangovi, S., Wiggins, N., & Alvarado, C. S. (2020). Supervision strategies and community health worker effectiveness in health care settings. NAM Perspectives, 2020. https://doi.org/10.31478/202003c
   PubMedGoogle Scholar
• Brunero, S., & Stein-Parbury, J. (2008). The effectiveness of clinical supervision in nursing: An evidenced based literature review. Australian Journal of Advanced Nursing, 25(3), 86–94.
   Web of Science ®Google Scholar
• Centers for Medicare and Medicaid Services. (2023). Retrieved July 17, 2023, from https://www.cms.gov/
   Google Scholar
• Chen, K., Lou, V. W., Tan, K. C., Wai, M., & Chan, L. (2021). Burnout and intention to leave among care workers in residential care homes in Hong Kong: Technology acceptance as a moderator. Wiley.
   Google Scholar
• Chung, B. P. M., Wong, T. K. S., Suen, E. S. B., & Chung, J. W. Y. (2005). SARS: Caring for patients in Hong Kong. Journal of Clinical Nursing, 14(4), 510–517. https://doi.org/10.1111/j.1365-2702.2004.01072.x
   PubMed Web of Science ®Google Scholar
• Downe, S., Walsh, D., Simpson, L., & Steen, M. (2009). Template for metasynthesis. [email protected]
   Google Scholar
• Driscoll, J., Stacey, G., Harrison Dening, K., Boyd, C., & Shaw, T. (2019). Enhancing the quality of clinical supervision in nursing practice. Nursing Standard, 34(5), 43–50. https://doi.org/10.7748/ns.2019.e11228
   PubMedGoogle Scholar
• Fernández-Basanta, S., Lagoa-Millarengo, M., & Movilla-Fernández, M.-J. (2021). Encountering parents who are hesitant or reluctant to vaccinate their children: A meta-ethnography. International Journal of Environmental Research and Public Health, 18(14), 7584. https://doi.org/10.3390/ijerph18147584
   PubMed Web of Science ®Google Scholar
• Gardner, M. J., McKinstry, C., & Perrin, B. (2022). Effectiveness of allied health clinical supervision following the implementation of an organisational framework. BMC Health Services Research, 22(1), 261. https://doi.org/10.1186/s12913-022-07636-9
   PubMed Web of Science ®Google Scholar
• Gennis, V. M., & Gennis, M. A. (1993). Supervision in the outpatient clinic: Effects on teaching and patient care. Journal of General Internal Medicine, 8(7), 378–380. https://doi.org/10.1007/BF02600077
   PubMed Web of Science ®Google Scholar
• Herber, O. R., & Johnston, B. M. (2013). The role of healthcare support workers in providing palliative and end‐of‐life care in the community: A systematic literature review. Health & Social Care in the Community, 21(3), 225–235. https://doi.org/10.1111/j.1365-2524.2012.01092.x
   PubMed Web of Science ®Google Scholar
• Hiebler‐Ragger, M., Nausner, L., Blaha, A., Grimmer, K., Korlath, S., Mernyi, M., & Unterrainer, H. F. (2021). The supervisory relationship from an attachment perspective: Connections to burnout and sense of coherence in health professionals. Clinical Psychology & Psychotherapy, 28(1), 124–136. https://doi.org/10.1002/cpp.2494
   PubMed Web of Science ®Google Scholar
• Ivbijaro, G., Brooks, C., Kolkiewicz, L., Sunkel, C., & Long, A. (2020). Psychological impact and psychosocial consequences of the COVID 19 pandemic Resilience, mental well-being, and the coronavirus pandemic. Indian Journal of Psychiatry, 62(9), S395–S403. https://doi.org/10.4103/psychiatry.IndianJPsychiatry_1031_20
   PubMed Web of Science ®Google Scholar
• Kasdovasilis, P., Cook, N., & Montasem, A. (2023). UK healthcare support workers and the COVID-19 pandemic: an explorative analysis of lived experiences during the COVID-19 pandemic. Home health care services quarterly, 42(1), 14–39. https://doi.org/10.1080/01621424.2022.2123757
   PubMed Web of Science ®Google Scholar
• Kasdovasilis, P., Cook, N., Montasem, A., & Davis, G. (2022, July). Healthcare support workers’ lived experiences and adaptation strategies within the care sector during the COVID-19 pandemic. A meta-ethnography review. Home Health Care Services Quarterly, 27, 1–24. https://doi.org/10.1080/01621424.2022.2105771
   Google Scholar
• Khankeh, H., Ranjbar, M., Khorasani-Zavareh, D., Zargham-Boroujeni, A., & Johansson, E. (2015). Challenges in conducting qualitative research in health: A conceptual paper. Iranian Journal of Nursing and Midwifery Research, 20(6), 635–641. https://doi.org/10.4103/1735-9066.170010
   PubMedGoogle Scholar
• Kilbertus, S., Pardhan, K., Zaheer, J., & Bandiera, G. (2019). Transition to practice: Evaluating the need for formal training in supervision and assessment among senior emergency medicine residents and new to practice emergency physicians. Canadian Journal of Emergency Medicine, 21(3), 418–426. https://doi.org/10.1017/cem.2019.8
   Web of Science ®Google Scholar
• Koshy, K., Limb, C., Gundogan, B., Whitehurst, K., & Jafree, D. J. (2017). Reflective practice in health care and how to reflect effectively. International Journal of Surgery: Oncology, 2, 20. https://doi.org/10.1097/ij9.0000000000000020
   PubMed Web of Science ®Google Scholar
• Lee, S., Denniston, C., Edouard, V., Palermo, C., Pope, K., Sutton, K., Waller, S., Ward, B., & Rees, C. (2019). Supervision training interventions in the health and human services: Realist synthesis protocol. BMJ Open, 9(5), e025777. https://doi.org/10.1136/bmjopen-2018-025777
   PubMed Web of Science ®Google Scholar
• Martin, P., Kumar, S., & Lizarondo, L. (2017). When I say … clinical supervision. Medical Education, 51(9), 890–891. https://doi.org/10.1111/medu.13258
   PubMed Web of Science ®Google Scholar
• Martin, P., Kumar, S., Tian, E., Argus, G., Kondalsamy-Chennakesavan, S., Lizarondo, L., Gurney, T., & Snowdon, D. (2022). Rebooting effective clinical supervision practices to support healthcare workers through and following the COVID-19 pandemic. International Journal for Quality in Health Care, 34(2), mzac030. https://doi.org/10.1093/intqhc/mzac030
   PubMed Web of Science ®Google Scholar
• Mclaughlin, Á., Casey, B., & Mcmahon, A. (2019). Planning and implementing group supervision: A case study from homeless social care practice. Journal of Social Work Practice, 33(3), 281–295. https://doi.org/10.1080/02650533.2018.1500455
   Web of Science ®Google Scholar
• Milne, D. (2007). An empirical definition of clinical supervision. British Journal of Clinical Psychology, 46(4), 437–447. https://doi.org/10.1348/014466507X197415
   PubMed Web of Science ®Google Scholar
• Moradi, Y., Mollazadeh, F., Karimi, P., Hosseingholipour, K., & Baghaei, R. (2020). Psychological disturbances of survivors throughout COVID-19 crisis: A qualitative study. BMC Psychiatry, 20(1), 1–8. https://doi.org/10.1186/s12888-020-03009-w
   PubMed Web of Science ®Google Scholar
• Natchaba, N. (2020). Evaluating the effectiveness of clinical supervision in the care coordination workforce (paper 455) [ doctoral dissertation, St. John fisher college]. Fisher Digital Publications]. https://fisherpub.sjfc.edu/cgi/viewcontent.cgi?article=1464&context=education_etd
   Google Scholar
• O'Donovan, A., Halford, W. K., & Walters, B. (2011). Towards Best Practice Supervision of Clinical Psychology Trainees. Australian psychologist, 46(2), 101–112. https://doi.org/10.1111/j.1742-9544.2011.00033.x
   Web of Science ®Google Scholar
• Proctor, B. (2010, October 4). Training for the supervision alliance. In J. R. Cutcliffe, K. Hyrkäs & J. Fowler (Eds.), Routledge handbook of clinical supervision (p. 24). Routledge.
   Google Scholar
• Raven, J., Wurie, H., & Witter, S. (2018). Health workers’ experiences of coping with the Ebola epidemic in Sierra Leone’s health system: A qualitative study. BMC Health Services Research, 18(1), 251. https://doi.org/10.1186/s12913-018-3072-3
   PubMedGoogle Scholar
• Rossiter, K., & Godderis, R. (2020). Essentially invisible: Risk and personal support workers in the time of COVID‐19. Sociology of Health & Illness, 42(8), e25–e31. https://doi.org/10.1111/1467-9566.13203
   PubMed Web of Science ®Google Scholar
• Sattar, R., Lawton, R., Panagioti, M., & Johnson, J. (2021). Meta-ethnography in healthcare research: A guide to using a meta-ethnographic approach for literature synthesis. BMC Health Services Research, 21(1), 1–13. https://doi.org/10.1186/s12913-020-06049-w
   PubMed Web of Science ®Google Scholar
• Schultz, K., Singer, A., & Oadansan, I. (2021). Seven tips for clinical supervision in the time of COVID 19. Canadian Medical Education Journal, 12(1), e81–e84. https://doi.org/10.36834/cmej.70203
   PubMedGoogle Scholar
• Shklarski, L., & Abrams, A. (2021). A contemporary approach to clinical supervision: The supervisee perspective (pp. 1–165).
   Google Scholar
• Snowdon, D. A., Leggat, S. G., & Taylor, N. F. (2017). Does clinical supervision of healthcare professionals improve effectiveness of care and patient experience? A systematic review. BMC Health Services Research, 17(1). https://doi.org/10.1186/s12913-017-2739-5
   PubMedGoogle Scholar
• Snyder, H. (2019). Literature review as a research methodology: An overview and guidelines. Journal of Business Research, 104, 333–339. https://doi.org/10.1016/j.jbusres.2019.07.039
   Web of Science ®Google Scholar
• Tomlinson, J. (2015). Using clinical supervision to improve the quality and safety of patient care: A response to Berwick and Francis. BMC Medical Education, 15(1). https://doi.org/10.1186/s12909-015-0324-3
   PubMedGoogle Scholar
• Van Ooijen, E. (2000). Clinical supervision: A practical guide. Churchill Livingstone.
   Google Scholar
• White, E. M., Wetle, T. F., Reddy, A., & Baier, R. R. (2021). Front-line nursing home staff experiences during the COVID-19 pandemic. Journal of the American Medical Directors Association, 22(1), 199–203. https://doi.org/10.1016/j.jamda.2020.11.022
   PubMed Web of Science ®Google Scholar
• World Health Organisation. (2022). Health workers and administrators. Retrieved August 21, 2022, from https://www.who.int/teams/risk-communication/health-workers-and-administrators
   Google Scholar