Predicting Employee Turnover from Friendship Networks

References

• Abelson , M. A. and Baysinger , B. D. 1984 . Optimal and dysfunctional turnover: Toward an organizational level model . The Academy of Management Review , 9 : 331 – 341 .
   PubMed Web of Science ®Google Scholar
• Apker , J. and Ray , E. B. 2003 . “ Stress and social support in health care organizations ” . In Handbook of health communication , Edited by: Thompson , T. , Dorsey , A. , Miller , K. and Parrott , R. A. 347 – 368 . Mahwah, NJ : Lawrence Erlbaum .
   Google Scholar
• Baldwin , T. T. , Bedell , M. D. and Johnson , J. L. 1997 . The social fabric of a team-based M.B.A. program: Network effects on student satisfaction and performance . Academy of Management Journal , 40 : 1369 – 1397 .
   Web of Science ®Google Scholar
• Bavelas , A. 1950 . Communication patterns in task oriented groups . Journal of the Acoustical Society of America , 22 : 272 – 283 .
   Web of Science ®Google Scholar
• Berman , E. M. , West , J. P. and Richter , M. N. Jr . 2002 . Workplace relations: Friendship patterns and consequences (according to managers) . Public Administration Review , 62 : 217 – 230 .
   Web of Science ®Google Scholar
• Borgatti , S. , Everett , M. and Freeman , L. C. 1992 . UCINET IV Version 1.0 , Columbia, SC : Analytic Technologies .
   Google Scholar
• Borgatti , S. , Everett , M. and Freeman , L. C. 2002 . UCINET VI: Network analysis software , Columbia, SC : Analytic Technologies .
   Google Scholar
• Brotheridge , C. M. 2001 . A comparison of alternative models of coping: Identifying relationships among coworker support, workload, and emotional exhaustion in the workplace . International Journal of Stress Management , 8 : 1 – 14 .
   Web of Science ®Google Scholar
• Bullis , C. and Bach , B. W. 1991 . An explication and test of communication network content and multiplexity as predictors of organizational identification . Western Journal of Speech Communication , 55 : 180 – 197 .
   Google Scholar
• Burt , R. S. 1992 . Structural holes, the social structure of competition , Cambridge, MA : Harvard University Press .
   Google Scholar
• Dalton , D. R. , Krackhardt , D. M. and Porter , L. W. 1981 . Functional turnover: An empirical assessment . Journal of Applied Psychology , 66 : 716 – 721 .
   Web of Science ®Google Scholar
• Dalton , D. R. and Todor , W. D. 1982 . Turnover: A lucrative hard holler phenomenon . The Academy of Management Review , 7 : 117 – 123 .
   Google Scholar
• Doerfel , M. L. and Taylor , M. 2004 . Network dynamics of interorganizational cooperation: The Croatian civil society movement . Communication Monographs , 71 : 373 – 394 .
   Web of Science ®Google Scholar
• Eisenberg , E. M. , Monge , P. R. and Miller , K. I. 1983 . Involvement in communication networks as a predictor of organizational commitment . Human Communication Research , 10 : 179 – 201 .
   Web of Science ®Google Scholar
• Everett , M. G. and Borgatti , S. P. 2004 . Ego network betweenness . Social Network , 27 : 31 – 38 .
   Web of Science ®Google Scholar
• Feeley , T. H. 2000 . Testing a communication network model of employee turnover based on centrality . Journal of Applied Communication Research , 28 : 262 – 277 .
   Web of Science ®Google Scholar
• Feeley , T. H. 2003 . Using the theory of reasoned action to model retention in rural primary care physicians . The Journal of Rural Health , 19 : 245 – 251 .
   PubMed Web of Science ®Google Scholar
• Feeley , T. H. and Barnett , G. A. 1997 . Predicting turnover from communication networks . Human Communication Research , 23 : 370 – 387 .
   Web of Science ®Google Scholar
• Freeman , L. C. 1979 . Centrality in social networks: Conceptual clarification . Social Networks , 1 : 215 – 239 .
   Web of Science ®Google Scholar
• Freeman , L. C. , Roeder , D. and Mulholland , R. R. 1979 . Centrality in social networks: II. Experimental results . Social Networks , 2 : 119 – 141 .
   Web of Science ®Google Scholar
• Friedman , R. A. and Holtom , B. 2002 . The effects of network groups on minority employee turnover intentions . Human Resource Management , 41 : 405 – 421 .
   Web of Science ®Google Scholar
• Granovetter , M. S. 1973 . The strength of weak ties . American Journal of Sociology , 78 : 1360 – 1380 .
   Web of Science ®Google Scholar
• Hartman , R. L. and Johnson , D. J. 1989 . Social contagion and multiplexity: Communication networks as predictors of commitment and role ambiguity . Human Communication Research , 15 : 523 – 548 .
   Web of Science ®Google Scholar
• Heider , F. 1958 . The psychology of interpersonal relations , New York : John Wiley and Sons .
   Google Scholar
• Hess , J. A. 2000 . Maintaining nonvoluntary relationships with disliked partners: An investigation into the use of distancing behavior . Human Communication Research , 26 : 458 – 488 .
   Web of Science ®Google Scholar
• Jablin , F. M. 1987 . “ Organizational entry, assimilation, and exit ” . In Handbook of organizational communication: An interdisciplinary perspective , Edited by: Jablin , F. M. , Putnam , L. L. , Roberts , K. H. and Porter , L. M. 679 – 740 . Newbury Park, CA : Sage .
   Google Scholar
• Jablin , F. M. 2001 . “ Organization entry, assimilation, and disengagement/exit ” . In The new handbook of organizational communication: Advances in theory, research, and methods , Edited by: Jablin , F. M. and Putman , L. L. 732 – 818 . Thousand Oaks, CA : Sage .
   Google Scholar
• Johnson , J. T. , Griffeth , R. W. and Griffin , M. 2000 . Factors discriminating functional and dysfunctional salesforce turnover . Journal of Business and Industrial Marketing , 15 : 399 – 415 .
   Google Scholar
• Katz , D. and Kahn , R. L. 1978 . The social psychology of organizations , New York : Wiley .
   Google Scholar
• Krackhardt , D. M. and Porter , L. W. 1985 . When friends leave: A structural analysis of the relationship between turnover and stayers’ attitudes . Administrative Science Quarterly , 30 : 242 – 261 .
   Web of Science ®Google Scholar
• Krackhardt , D. M. and Porter , L. W. 1986 . The snowball effect: Turnover embedded in communication networks . Journal of Applied Psychology , 71 : 50 – 55 .
   Web of Science ®Google Scholar
• Kram , K. E. and Isabella , L. A. 1985 . Mentoring alternatives: The role of peer relationships in career development . Academy of Management Journal , 28 : 110 – 132 .
   Web of Science ®Google Scholar
• Leavitt , H. J. 1951 . Some effects of certain communication patterns on group performance . Journal of Abnormal and Social Psychology , 46 : 38 – 50 .
   PubMed Web of Science ®Google Scholar
• Lee , R. T. and Ashforth , B. E. 1996 . A meta-analytic examination of the correlates of the three dimensions of job burnout . Journal of Applied Psychology , 81 : 123 – 133 .
   PubMed Web of Science ®Google Scholar
• Marshall , A. A. and Stohl , C. 1993 . Participating as participation: A network approach . Communication Monographs , 60 : 137 – 157 .
   Web of Science ®Google Scholar
• Martocchio , J. J. and Baldwin , T. T. 1997 . “ The evolution of strategic organizational training: New objectives and research agenda ” . In Research in personnel and human resources management , Edited by: Ferris , G. R. 1 – 46 . Greenwich, CT : Elsevier Science .
   Google Scholar
• Metts , S. , Geist , P. and Gray , J. L. 1994 . “ The role of relationship characteristics in the provision and effectiveness of supportive messages among nursing professionals ” . In Communication of social support: Messages, interactions, relationships, and community , Edited by: Burleson , B. R. , Albrecht , T. L. and Sarason , I. G. 229 – 245 . Thousand Oaks, CA : Sage .
   Google Scholar
• Mobley , W. H. 1982 . Some unanswered questions in turnover and withdrawal research . The Academy of Management Review , 7 : 111 – 116 .
   Google Scholar
• Monge , P. R. and Contractor , N. S. 1999 . “ Emergence of communication networks ” . In Handbook of organizational communication , 2nd edn , Edited by: Jablin , F. M. and Putnam , L. L. 441 – 501 . Thousand Oaks, CA : Sage .
   Google Scholar
• Monge , P. R. , Edwards , J. A. and Kirste , K. K. 1983 . Determinants of communication network involvement: Connectedness and integration . Group and Organization Studies , 8 : 83 – 111 .
   Google Scholar
• Mossholder , K. W. , Settoon , R. P. and Henagan , S. C. 2005 . A relational perspective on turnover: Examining structural, attitudinal, and behavioral predictors . Academy of Management Journal , 48 : 607 – 618 .
   Web of Science ®Google Scholar
• Mullen , B. , Johnson , C. and Salas , E. 1991 . Effects of communication networks structure: Components of positional centrality . Social Networks , 13 : 169 – 186 .
   Web of Science ®Google Scholar
• Parks , M. R. 1995 . “ Webs of influence in personal relationships ” . In Communication and social influence processes , Edited by: Berger , C. R. and Burgoon , M. 155 – 178 . East Lansing, MI : Michigan State University Press .
   Google Scholar
• Pfeffer , J. 1991 . Organization theory and structural perspectives on management . Journal of Management , 17 : 789 – 803 .
   Web of Science ®Google Scholar
• Rogers , E. M. and Kincaid , D. L. 1981 . Communication networks: Toward a new paradigm for research , New York : Free Press .
   Google Scholar
• Shah , P. P. 1998 . Who are employees’ social referents? Using a network perspective to determine referent others . Academy of Management Journal , 41 : 249 – 268 .
   Web of Science ®Google Scholar
• Shah , P. P. 2000 . Network destruction: The structural implications of downsizing . Academy of Management Journal , 43 : 101 – 112 .
   Web of Science ®Google Scholar
• Shumante , M. , Fulk , J. and Monge , P. 2005 . Predictors of the HIV-AIDS INGO network over time . Human Communication Research , 31 : 482 – 510 .
   Web of Science ®Google Scholar
• Sias , P. M. and Cahill , D. J. 1998 . From coworkers to friends: The development of peer friendships in the workplace . Western Journal of Communication , 62 : 273 – 299 .
   Web of Science ®Google Scholar
• Sias , P. M. and Perry , T. 2004 . Disengaging from workplace relationships . Human Communication Research , 30 : 589 – 602 .
   Web of Science ®Google Scholar
• Staw , B. M. 1980 . The consequences of turnover . Journal of Occupational Behaviour , 1 : 253 – 273 .
   Google Scholar
• Susskind , A. M. , Miller , V. D. and Johnson , J. D. 1998 . Downsizing and structural holes: Their impact on layoff survivors’ perceptions of organizational chaos and openness to change . Communication Research , 25 : 30 – 65 .
   Web of Science ®Google Scholar
• Van Maanen , J. 1978 . People processing: Strategies of organizational socialization . Organizational Dynamics , 7 : 8 – 36 .
   Web of Science ®Google Scholar
• Walker , M. E. , Wasserman , S. and Wellman , B. 1994 . “ Statistical models for social support networks ” . In Advances in social network analysis: Research in the social and behavioral sciences , Edited by: Wasserman , S. and Galaskiewicz , J. 53 – 78 . Thousand Oaks, CA : Sage .
   Google Scholar
• Wasserman , S. and Faust , K. 1994 . Social network analysis: Methods and applications , Cambridge, , UK : Cambridge University Press .
   Google Scholar
• Wellman , B. and Frank , K. 2001 . “ Network capital in a multi-level world: Getting support from personal communities ” . In Social capital: Theory and research , Edited by: Lin , N. , Cook , K. and Burt , R. 233 – 273 . Chicago : Aldine De Gruyter .
   Google Scholar