Government and Corporate Communication Practices: Do the Differences Matter?

References

• Allison , G. T. 2004 . “ Public and private management: Are they fundamentally alike in all unimportant aspects? ” . In Classics of public administration , Edited by: Shafritz , J. M. , Hyde , A. C. and Parkes , S. J. 396 – 413 . Belmont, CA : Wadsworth .
   Google Scholar
• Appleby , P. H. 1973 . Big democracy , New York : Knopf .
   Google Scholar
• Cancel , A. E. , Cameron , G. T. , Sallot , L. M. and Mitrook , M. A. 1997 . It depends: A contingency theory of accommodation in public relations . Journal of Public Relations Research , 9 : 31 – 63 .
   Google Scholar
• Cohen , J. 1988 . Statistical power analysis for the behavioral sciences , 2nd ed. , Hillsdale, NJ : Lawrence Erlbaum Associates, Inc .
   Google Scholar
• Dillman , D. A. 2000 . Mail and Internet surveys: The tailored design method , New York : Wiley .
   Google Scholar
• Ehling , W. P. 1992 . “ Public relations education and professionalism ” . In Excellence in public relations and communication management , Edited by: Grunig , J. E. 439 – 464 . Hillsdale, NJ : Lawrence Erlbaum Associates, Inc .
   Google Scholar
• Fairbanks , J. , Plowman , K. D. and Rawlings , B. L. 2007 . Transparency in government communication . Journal of Public Affairs , 7 : 23 – 37 .
   Google Scholar
• Fitch , B. 2004 . Media relations handbook for agencies, associations, nonprofits, and Congress , 5th ed. , Alexandria, VA : CapitolNet .
   Google Scholar
• Garnett , J. L. 1997 . “ Administrative communication: Domain, threats, and legitimacy ” . In Handbook of administrative communication , Edited by: Garnett , J. L. and Kouzmin , A. 1 – 20 . New York : Marcel Dekker, Inc .
   Google Scholar
• Gelders , D. , Bouckaert , G. and van Ruler , B. 2007 . Communication management in the public sector: Consequences for public communication about policy intentions . Government Information Quarterly , 24 ( 2 ) : 326 – 337 .
   Web of Science ®Google Scholar
• Glenny , L. 2008 . Perspectives on communication in the Australian public sector . Journal of Communication Management , 12 ( 2 ) : 152 – 168 .
   Google Scholar
• Gower , K. K. 2006 . Public relations research at the crossroads . Journal of Public Relations Research , 18 ( 2 ) : 177 – 190 .
   Google Scholar
• Graber , D. A. 2003 . The power of communication: Managing information in public organizations , Washington, DC : CQ Press .
   Google Scholar
• Gregory , A. 2006 . A development framework for government communicators . Journal of Communication Management , 10 ( 2 ) : 197 – 210 .
   Google Scholar
• Grunig , L. A. , Grunig , J. E. and Dozier , D. M. 2002 . Excellent public relations and effective organizations: A study of communication management in three countries , Mahwah, NJ : Lawrence Erlbaum Associates, Inc .
   Google Scholar
• Hazelton , V. Jr and Long , G. W. 1988 . Concepts for public relations education, research and practice: A communication point of view . Central States Speech Journal , 39 ( 2 ) : 78 – 87 .
   Google Scholar
• Heyman Associates Inc. and the Department of Advertising and Public Relations, University of Alabama . 2008 April . Their talent, your future, our insight: A study of excellence in public relations leadership Retrieved October 7, 2008, from http://www.heymanassociates.com/Spotlight/ResearchProjectBook.pdf
   Google Scholar
• Hiebert , R. E. 1981 . “ A model of the government communication process ” . In Informing the people: A public affairs handbook , Edited by: Helm , L. M. , Hiebert , R. E. , Naver , M. R. and Rabin , K. 3 – 13 . New York : Longman .
   Google Scholar
• Horsley , J. S. and Barker , R. T. 2002 . Toward a synthesis model for crisis communication in the public sector: An initial investigation . Journal of Business and Technical Communication , 16 ( 4 ) : 406 – 440 .
   Web of Science ®Google Scholar
• Jones , N. 2002 . 24-hours media . Journal of Public Affairs , 3 ( 1 ) : 27 – 31 .
   Google Scholar
• Keyton , J. , Bisel , R. S. and Ozley , R. 2009 . Recasting the link between applied and theory research: Using applied findings to advance communication theory development . Communication Theory , 19 ( 2 ) : 146 – 160 .
   Web of Science ®Google Scholar
• Kosar , K. R. 2008 . “ Public information or propaganda? Congressional restrictions on federal public relations ” . In Government public relations: A reader , Edited by: Lee , M. 297 – 305 . Boca Raton, FL : CRC Press .
   Google Scholar
• Lee , M. 2000 . When Congress tried to cut Pentagon public relations: A lesson from history . Public Relations Review , 26 ( 2 ) : 131 – 154 .
   Web of Science ®Google Scholar
• Lee , M. 2002 . The federal Public Relations Administration: History's near miss . Public Relations Review , 28 ( 1 ) : 87 – 98 .
   Google Scholar
• Lee , M. 2008a . Congressional controversy over the federal Prohibition Bureau's public relations, 1922 . Public Relations Review , 34 ( 3 ) : 276 – 278 .
   Google Scholar
• Lee , M. 2008b . “ Public relations in public administration ” . In Government public relations: A reader , Edited by: Lee , M. 4 – 15 . Boca Raton, FL : CRC Press .
   Google Scholar
• Lee , M-.Y. , Fairhurst , A. and Wesley , S. 2009 . Corporate social responsibility: A review of the top 100 US retailers . Corporate Reputation Review , 12 : 140 – 158 .
   Google Scholar
• Lindgreen , A. , Swaen , V. and Johnston , W. 2009 . An empirical investigation of US organizations . Journal of Business Ethics , 85 : 303 – 323 .
   Web of Science ®Google Scholar
• Liu , B. F. and Horsley , J. S. 2007 . The government communication decision wheel: Toward a public relations model for the public sector . Journal of Public Relations Research , 19 ( 4 ) : 377 – 393 .
   Google Scholar
• Liu , B. F. , & Levenshus , A. B. 2008 May . Testing the government communication decision wheel: Toward a new theory of government public relations Paper presented at the conference of the International Communication Association, Montreal, Canada .
   Google Scholar
• Long , L. W. and Hazelton , V. 1984 . Assessing communication behavior: An application within the public relations profession . Journal of Applied Communication Research , 12 ( 1 ) : 17 – 33 .
   Google Scholar
• National Association of Government Communicators . 2008 . Trends and salary survey Retrieved September 1, 2008, from http://www.nagc.com/AboutNAGC/OrderSurvey.asp
   Google Scholar
• Pounsford , M. and Meara , E. 2004 . Dealing with change in the public sector: A look at communication challenges and solutions in the UK government departments . Strategic Communication Management , 7 ( 6 ) : 26 – 29 .
   Google Scholar
• Public Relations Society of America . 2007 December . Handbook for chapter professional development chairs . New York : Author .
   Google Scholar
• Rainey , H. G. 2003 . Understanding and managing public organizations , 3rd ed. , San Francisco : Jossey-Bass .
   Google Scholar
• Rothschild , M. L. 1979 . Marketing communications in nonbusiness situations or why it's so hard to sell brotherhood like soap . Journal of Marketing , 43 : 11 – 20 .
   PubMed Web of Science ®Google Scholar
• Sallot , L. M. , Cameron , G. T. and Weaver Lariscy , R. A. 1997 . Professional standards in public relations: A survey of educators . Public Relations Review , 23 ( 3 ) : 197 – 216 .
   Web of Science ®Google Scholar
• Schneider , S. K. 1995 . Flirting with disaster: Public management in crisis situations , Armonk, NY : M. E. Sharpe .
   Google Scholar
• Sieb , P. and Fitzpatrick , K. 1995 . Public relations ethics , New York : Harcourt Brace College Publishers .
   Google Scholar
• Sterne , G. D. 2008 . Public relations among the functions of management: A New Zealand perspective . Public Relations Journal , 2 ( 3 ) : 30 – 50 .
   Google Scholar
• Tschirhart , M. , Reed , K. K. , Freeman , S. J. and Anker , A. L. 2008 . Is the grass greener? Sector shifting and choice of sector by MPA and MBA graduates . Nonprofit and Voluntary Sector Quarterly , 37 ( 4 ) : 668 – 688 .
   Web of Science ®Google Scholar
• Viteritti , J. P. 1997 . “ The environmental context of communication: Public sector organizations ” . In Handbook of administrative communication , Edited by: Garnett , J. L. and Kouzmin , A. 79 – 100 . New York : Marcel Dekker, Inc .
   Google Scholar
• Vos , M. 2006 . Setting the research agenda for government communication . Journal of Communication Management , 10 ( 3 ) : 250 – 258 .
   Google Scholar
• Wamsley , G. L. and Zald , M. N. 1973 . The political economy of public organizations , Lexington, MA : D. C. Health .
   Google Scholar
• Werder , K. P. and Holtzhausen , D. 2009 . An analysis of the development of public relations department leadership style development on public relations strategy use and effectiveness . Journal of Public Relations Research , 21 ( 4 ) : 404 – 427 .
   Web of Science ®Google Scholar