Coworker Relationships and Informal Communication in High-Intensity Telecommuting

References

• Aiken , L.S. and West , S.G. 1991 . Multiple regression: Testing and interpreting interactions , Newbury Park, CA : Sage .
   Google Scholar
• Ballard , D.I. and Gossett , L.M. 2007 . Alternative times: Temporal perceptions, processes, and practices defining the nonstandard work relationship , Vol. 31 , New York : Lawrence Erlbaum .
   Google Scholar
• Bartel , C.A. , Wrzesniewski , A. and Wiesenfeld , B. 2007 . “ The struggle to establish organizational membership: Newcomer socialization in remote work contexts ” . In Identity and the modern organization , Edited by: Bartel , C.A. , Blader , S. and Wrzesniewski , A. 119 – 133 . Mahwah, NJ : Lawrence Erlbaum .
   Google Scholar
• Brocklehurst , M. 2001 . Power, identity and new technology homework: Implications for “new forms” of organizing . Organization Studies , 22 ( 3 ) : 445 – 466 .
   Web of Science ®Google Scholar
• Chiaburu , D.S. and Harrison , D.A. 2008 . Do peers make the place? Conceptual synthesis and meta-analysis of coworker effects on perceptions, attitudes, OCBs, and performance . Journal of Applied Psychology , 93 ( 5 ) : 1082 – 1103 .
   PubMed Web of Science ®Google Scholar
• Clampitt , P.G. and Downs , C.W. 1993 . Employee perceptions of the relationship between communication and productivity: A field study . Journal of Business Communication , 30 ( 1 ) : 5 – 28 .
   Google Scholar
• Cohen , J. and Cohen , P. 1983 . Applied multiple regression/correlation analysis for the behavioral sciences , Hillsdale, NJ : Lawrence Erlbaum Associates .
   Google Scholar
• Dahlin , E. , Kelly , E. and Moen , P. 2008 . Is work the new neighborhood? Social ties in the workplace, family, and neighborhood . The Sociological Quarterly , 49 : 719 – 736 .
   Web of Science ®Google Scholar
• Delia , J. , O'Keefe , B.J. and O'Keefe , D.J. 1982 . “ The constructivist approach to communication ” . In Human communication , Edited by: Dance , F.E.X. 147 – 191 . New York : Harper & Row .
   Google Scholar
• Derlega , V.J. , Metts , S. , Petronio , S. and Margulis , S.T. 1993 . Self-disclosure , Newbury Park, CA : Sage Publications .
   Google Scholar
• DeSanctis , G. and Monge , P. 1998 . Communication processes for virtual organizations . Journal of Computer-Mediated Communication , 3 ( 4 ) : 1 – 23 .
   Google Scholar
• Fabrigar , L.R. , Wegener , D.T. , MacCallum , R.C. and Strahan , E.J. 1999 . Evaluating the use of exploratory factor analysis in psychological research . Psychological Methods , 4 ( 3 ) : 272 – 299 .
   Web of Science ®Google Scholar
• Feldman , M.S. and Rafaeli , A. 2002 . Organization routines as sources of connections and understandings . Journal of Management Studies , 39 ( 3 ) : 309 – 323 .
   Web of Science ®Google Scholar
• Fonner , K.L. and Roloff , M.E. 2010 . Why teleworkers are more satisfied with their jobs than are office-based workers: When less contact is beneficial . Journal of Applied Communication Research , 38 ( 4 ) : 336 – 361 .
   Web of Science ®Google Scholar
• Fox , C.L. and Boulton , M.J. 2006 . Friendship as a moderator of the relationship between social skills problems and peer victimization . Aggressive Behavior , 32 ( 2 ) : 110 – 121 .
   Web of Science ®Google Scholar
• Gainey , T.W. , Kelley , D.E. , & Hill , J.A. 1999 . Telecommuting's impact on corporate culture and individual workers: Examining the effect of employee isolation . SAM Advanced Management Journal, Autumn , 4 10 .
   Google Scholar
• Gajendran , R.S. and Harrison , D.A. 2007 . The good, the bad, and the unknown about telecommuting: Meta-analysis of psychological mediators and individual consequences . Journal of Applied Psychology , 92 ( 6 ) : 1524 – 1541 .
   PubMed Web of Science ®Google Scholar
• Giddens , A. 1984 . The constitution of society. Outline of the theory of structuration , Cambridge : Polity Press .
   Google Scholar
• Golden , T.D. 2006 . Avoiding depletion in virtual work: Telework and the intervening impact of work exhaustion on commitment and turnover intentions . Journal of Vocational Behavior , 69 ( 1 ) : 176 – 187 .
   Web of Science ®Google Scholar
• Golden , T.D. 2007 . Co-workers who telework and the impact on those in the office: Understanding the implications of virtual work satisfaction and turnover intentions . Human Relations , 60 ( 11 ) : 1641 – 1667 .
   Web of Science ®Google Scholar
• Golden , T.D. , Barnes-Farrell , J.L. and Mascharka , P.B. 2009 . Implications of virtual management for subordinate performance appraisals: A pair of simulation studies . Journal of Applied Social Psychology , 39 ( 7 ) : 1589 – 1608 .
   Web of Science ®Google Scholar
• Golden , T.D. and Veiga , J.F. 2005 . The impact of extent of telecommuting on job satisfaction: resolving inconsistent findings . Journal of Management , 31 : 301 – 318 .
   Web of Science ®Google Scholar
• Golden , T.D. , Veiga , J.F. and Dino , R.N. 2008 . The impact of professional isolation on teleworker job performance and turnover intentions: Does time spent teleworking, interacting face-to-face, or having access to communication-enhancing technology matter? . Journal of Applied Psychology , 93 ( 6 ) : 1412 – 1421 .
   PubMed Web of Science ®Google Scholar
• Holmes , J. 2000 . Victoria University's language in the workplace project: An overview . Language in the workplace occasional papers . Retrieved fromhttp://www.victoria.ac.nz/lals/lwp/docs/ops/op1.htm
   Google Scholar
• Holmes , J. and Marra , M. 2004 . Relational practice in the workplace: Women's talk or gendered discourse? . Language in Society , 33 : 377 – 398 .
   Web of Science ®Google Scholar
• Hylmo , A. 2006 . Telecommuting and the contestability of choice: Employee strategies to legitimize personal decisions to work in a preferred location . Management Communication Quarterly , 19 ( 4 ) : 541 – 569 .
   Google Scholar
• Hylmo , A. and Buzzanell , P.M. 2002 . Telecommuting as viewed through cultural lenses: An empirical investigation of the discourses of utopia, identity, and mystery . Communication Monographs , 69 ( 4 ) : 329 – 356 .
   Web of Science ®Google Scholar
• Jacobs , G. 2004 . Diagnosing the distance: Managing communication with dispersed technical workforces . Corporate Communications , 9 ( 2 ) : 118 – 127 .
   Google Scholar
• Kinicki , A.J. , McKee-Ryan , F.M. , Schriesheim , C.A. and Carson , K.P. 2002 . Assessing the construct validity of the Job Descriptive Index: A review and meta-analysis . Journal of Applied Psychology , 87 ( 1 ) : 14 – 32 .
   PubMed Web of Science ®Google Scholar
• Leonardi , P.M. , Treem , J.W. and Jackson , M.H. 2010 . The connectivity paradox: Using technology to both decrease and increase perceptions of distance in distributed work arrangements . Journal of Applied Communication Research , 38 ( 1 ) : 85 – 105 .
   Web of Science ®Google Scholar
• MacDuffie , J.P. 2008 . “ HRM and distributed work: Managing people across distances ” . In The Academy of Management Annals , Edited by: Walsh , J.P. and Brief , A.P. 549 – 615 . New York : Lawerence Erlbaum Associates .
   Google Scholar
• Marshall , G.W. , Michaels , C.E. and Mulki , J.P. 2007 . Workplace isolation: Exploring the construct and its measurements . Psychology & Marketing , 24 ( 3 ) : 195 – 223 .
   Web of Science ®Google Scholar
• McDonald , P. , Bradley , L. and Brown , K. 2008 . Visibility in the workplace: Still an essential ingredient for career success? . The International Journal of Human Resource Management , 19 ( 12 ) : 2198 – 2215 .
   Web of Science ®Google Scholar
• McManus , S.E. and Russell , J.E.A. 2007 . “ Peer mentoring relationships ” . In The handbook of mentoring at work: Theory, research, and practice , Edited by: Ragins , B.R. and Kram , K.E. 273 – 298 . Los Angeles : Sage Publications .
   Google Scholar
• McPhee , R.D. , & Zaug , P. 2000 . The communicative constitution of organizations: A framework for explanation . Retrieved fromhttp://www.cios.org/getfile\McPhee_V10n1200
   Google Scholar
• Michelson , G. , & Mouly , S. 2002 . “ You didn't hear it from us but…”: Towards an understanding of rumour and gossip in organizations . Australian Journal of Management , 27 Special Issue , 57 66 .
   Google Scholar
• Morgan , S.J. and Symon , G. 2002 . Computer-mediated communication and remote management . Social Science Computer Review , 20 ( 3 ) : 302 – 311 .
   Web of Science ®Google Scholar
• Mowday , R. , Steers , R.M. and Porter , L. 1979 . The measurement of organizational commitment . Journal of Vocational Behavior , 14 : 224 – 247 .
   Web of Science ®Google Scholar
• O'Keefe , B. and Delia , J. 1982 . “ Impression formation and message production ” . In Social cognition and communication , Edited by: Roloff , M.E. and Berger , C.R. 33 – 72 . Beverly Hills, CA : Sage .
   Google Scholar
• Payne , S.C. and Huffman , A.H. 2005 . A longitudinal examination of the influence of mentoring on organizational commitment and turnover . Academy of Management Journal , 48 : 158 – 168 .
   Web of Science ®Google Scholar
• Pearce , J.L. and Randel , A.E. 2004 . Expectations of organizational mobility, workplace social inclusion, and employee job performance . Journal of Organizational Behavior , 25 : 81 – 98 .
   Web of Science ®Google Scholar
• Peters , P. and Heusinkveld , S. 2010 . Institutional explanations for managers’ attitudes towards telehomeworking . Human Relations , 63 ( 1 ) : 107 – 135 .
   Web of Science ®Google Scholar
• Rice , R. and Gattiker , U. 2003 . “ New media and organizational structuring ” . In Handbook of organizational communication , Edited by: Jablin , F. and Putnam , L. 544 – 581 . Thousand Oaks, CA : Sage Publications .
   Google Scholar
• Rubin , Z. 1970 . Measurement of romantic love . Journal of Personality and Social Psychology , 16 : 265 – 273 .
   PubMed Web of Science ®Google Scholar
• Sias , P.M. 1996 . Constructing perceptions of differential treatment: An analysis of coworkers discourse . Communication Monographs , 63 ( 2 ) : 171 – 187 .
   Web of Science ®Google Scholar
• Sias , P.M. 2009 . Organizing relationships: Traditional and emerging perspectives on workplace relationships , Los Angeles : Sage .
   Google Scholar
• Smith , P.C. , Kendall , L.M. and Hulin , C.L. 1969 . The measurement of satisfaction in work and retirement , Chicago : Rand McNally .
   Google Scholar
• Sparrowe , R.T. , Liden , R.C. , Wayne , S.J. and Kraimer , M.L. 2004 . Expectations of organizational mobility, workplace social inclusion, and employee job performance . Journal of Organizational Behavior , 25 : 81 – 98 .
   Web of Science ®Google Scholar
• Tett , R.P. and Meyer , J.P. 1993 . Job satisfaction, organizational commitment, turnover intention: Path analyses based on meta-analytic findings . Personnel Psychology , 46 : 259 – 293 .
   Web of Science ®Google Scholar
• Thatcher , S.M. and Zhu , X. 2006 . Changing identities in a changing workplace: Identification, identity enactment, self-verification, and telecommuting . Academy of Management Review , 31 ( 4 ) : 1076 – 1088 .
   Web of Science ®Google Scholar
• Tietze , S. and Musson , G. 2010 . Identity, identity work, and the experience of working from home . Journal of Management Development , 29 ( 2 ) : 148 – 156 .
   Google Scholar
• Tschan , F. , Semmer , N.K. and Inversin , L. 2004 . Work related and “private” social interactions at work . Social Indicators Research , 67 ( 1–2 ) : 145 – 182 .
   Web of Science ®Google Scholar
• Waldron , V.R. 2003 . “ Relationship maintenance in organizational settings ” . In Maintaining relationships through communication: Relational, contextual and cultural variations , Edited by: Canary , D.J. and Dainton , M. 163 – 184 . Mahwah, NJ : Lawrence Erlbaum .
   Google Scholar
• Walther , J.B. 1996 . Computer-mediated communication: Impersonal, interpersonal and hyperpersonal interaction . Communication Research , 23 ( 1 ) : 3 – 43 .
   Web of Science ®Google Scholar
• Walther , J.B. , Loh , T. and Granka , L. 2005 . Let me count the ways: The interchange of verbal and nonverbal cues in computer-mediated and face-to-face affinity . Journal of Language and Social Psychology , 24 ( 1 ) : 36 – 65 .
   Web of Science ®Google Scholar
• Wiesenfeld , B.M. , Raghuram , S. and Garud , R. 2001 . Organizational identification among virtual workers: The role of need for affiliation and perceived work-based social support . Journal of Management , 27 : 213 – 229 .
   Web of Science ®Google Scholar
• Winstead , B.A. , Derlega , V.J. , Montgomery , M.J. and Pilkington , C. 1995 . The quality of friendships at work and job satisfaction . Journal of Social and Personal Relationships , 12 ( 2 ) : 199 – 215 .
   Web of Science ®Google Scholar
• WorldatWork . 2009 . Telework trendlines . Retrieved fromhttp://www.workingfromanywhere.org/news/Trendlines_2009.pdf
   Google Scholar
• Yoon , K. 2007 , May . Complaint talk: An actual site of social organization . Paper presented at the International Communication Association , San Francisco, , USA .
   Google Scholar