459
Views
4
CrossRef citations to date
0
Altmetric
Original Articles

The Association of Patients’ Primary Interaction Goals with Attributions for their Doctors’ Responses in Conversations about Online Health Research

Pages 271-288 | Received 25 Apr 2011, Accepted 22 Mar 2012, Published online: 17 May 2012

References

  • Basch , E. , Thaler , H. , Shi , W. , Yakren , S. and Schrag , D. 2004 . Use of information resources by patients with cancer and their companions . Cancer , 100 : 2476 – 2483 .
  • Bippus , A. M. 2003 . Humor motives, qualities, and reactions in recalled conflict episodes . Western Journal of Communication , 67 ( 4 ) : 413 – 426 .
  • Bradbury , T. N. and Fincham , F. D. 1990 . Attributions in marriage: Review and critique . Psychological Bulletin , 107 ( 1 ) : 3 – 34 .
  • Burleson , B. R. and Planalp , S. 2004 . Producing emotional messages . Communication Theory , 10 : 221 – 250 .
  • Bylund , C. L. , Gueguen , J. A. , D'Agostino , T. A. , Imes , R. S. and Sonet , E. 2009 . Cancer patients’ decisions about discussing Internet information with their doctors . Psycho-Oncology , 18 : 1139 – 1146 .
  • Curits , K. A. 1994 . Attributional analysis of interpersonal role conflict . Social Science and Medicine , 39 ( 2 ) : 255 – 263 .
  • Diaz , J. A. , Griffith , R. A. , Ng , J. J. , Reinert , S. E. , Friedmann , P. D. and Moulton , A. W. 2002 . Patients’ use of the Internet for medical information . Journal of General Internal Medicine , 17 : 180 – 85 .
  • Dillard , J. P. 1989 . Types of influence goals in personal relationships . Journal of Social and Personal Relationships , 6 : 293 – 308 .
  • Dillard , J. P. 1990 . “ A goal-driven model of interpersonal influence ” . In Seeking compliance: The production of interpersonal influence messages , Edited by: Dillard , J. P. 41 – 56 . Scottsdale , AZ : Gorsuch Scarisbrick .
  • Dillard , J. P. , Segrin , C. and Harden , J. H. 1989 . Primary and secondary goals in the production of interpersonal influence messages . Communication Monographs , 56 : 19 – 38 .
  • Dweck , C. S. 2000 . Self-theories: Their role in motivation, personality and development , Lillington , NC : Edward Brothers .
  • Eastin , M. S. and Guinsler , N. M. 2006 . Worried and wired: Effects of health anxiety on information seeking and health care utilization behaviors . Cyber-Psychology and Behavior , 9 ( 4 ) : 494 – 498 .
  • Epstein , R. M. , Hadee , T. , Carroll , J. , Meldrum , S. C. , Lardner , J. and Shields , C. G. 2007 . Could this be something serious? Reassurance, uncertainty and empathy in response to patients’ expressions of worry . Journal of General Internal Medicine , 22 ( 12 ) : 1731 – 1739 .
  • Fox , S. 2006 . Online health search 2006. Pew Internet and American Life Project , Washington , DC : Pew Foundation .
  • Fox , S. and Rainie , L. 2002 . Vital decisions: How Internet users decide what information to trust when they or their loved ones are sick. Pew Internet and American Life Project , Washington , DC : Pew Foundation .
  • Goffman , E. 1967 . Interaction ritual. New York , NY : Pantheon Books .
  • Hartzler , A. , & Pratt , W. 2011 . Managing the personal side of health: How patient expertise differs from the expertise of clinicians . Journal of Medical Internet Research , 13 3 . Published online 8/16/11 .
  • Helft , P. R. , Eckles , R. E. , Johnson-Calley , C. S. and Daugherty , C. K. 2005 . Use of the Internet to obtain cancer information among cancer patients at an urban county hospital . Journal of Clinical Oncology , 23 : 4954 – 4962 .
  • Helft , P. R. , Hlubocky , F. and Daugherty , C. K. 2003 . American oncologists’ views of Internet use by cancer patients: A mail survey of American Society of Clinical Oncology members . Journal of Clinical Oncology , 21 : 942 – 947 .
  • Kellerman , K. 1992 . Communication: Inherently strategic and primarily automatic . Communication Monographs , 59 ( 3 ) : 288 – 300 .
  • Kellermann , K. and Park , H. S. 2001 . Situational urgency and conversational retreat: When politeness and efficiency matter . Communication Research , 28 : 3 – 47 .
  • Kim , M. S. and Wilson , S. R. 1994 . A cross-cultural comparison of implicit theories of requesting . Communication Monographs , 61 : 210 – 235 .
  • Kunkel , A. D. , Wilson , S. R. , Olufowote , J. and Robson , S. 2003 . Identity implications of influence goals: Initiating, intensifying, and ending romantic relationships . Western Journal of Communication , 67 : 382 – 412 .
  • MacGeorge , E. L. 2001 . Support providers’ interaction goals: The influence of attributions and emotions . Communication Monographs , 68 ( 1 ) : 72 – 97 .
  • McGee , D. S. and Cegala , D. J. 1998 . Patient communication skills training for improved communication competence in the primary care medical consultation . Journal of Applied Communication Research , 26 : 412 – 430 .
  • Monnier , J. , Laken , M. and Carter , C. 2002 . Patient and caregiver interest in Internet-based cancer services . Cancer Practice , 10 : 305 – 310 .
  • Murray , E. , Lo , B. , Pollack , L. , Donelan , K. , Catania , J. White , M. 2003 . The impact of health information on the Internet on the physician-patient relationship . Archives of Internal Medicine , 163 : 1727 – 34 .
  • Norman , C. D. and Skinner , H. A. 2006 . eHEALS: The ehealth literacy scale . Journal of Medical Internet Research , 8 ( 4 ) : e27
  • Peterson , C. C. , Troth , A. , Gallois , C. and Feeney , J. 2001 . “ Attributions about communication styles and strategies: Predicting dating couples’ safe-sex discussions and relationship satisfaction ” . In Attribution, communication behavior and close relationships: Advances in personal relations , Edited by: Manusoz , V. and Harvey , J. H. 285 – 304 . New York , NY : Cambridge University Press .
  • Rains , S. A. 2007 . The anonymity effect: The influence of anonymity on perceptions of sources and information on health websites . Journal of Applied Communication Research , 35 : 197 – 214 .
  • Ranson , S. , Morrow , G. , Dakhil , S. , Wade , J. , Fitch , T. Roscoe , J. 2003 . Internet use among 1020 cancer patients assessed in community practices: A URCC CCOP study . Proceedings/Annual Meeting of the American Society of Clinical Oncology , 22 : 534
  • Sabee , C. M. 2008 November . Secondary goals in boundary management: Choosing to bring in a third party mediator (or not) . Manuscript presented at the annual meeting of the National Communication Association Interpersonal Division , San Diego , CA .
  • Sabee , C. M. , Bylund , C. L. , Imes , R. S. , Sanford , A. A. and Rice , I. S. 2007 . Patients’ attributions for health care providers’ responses to patients’ presentation of Internet health research . Southern Communication Journal , 72 ( 3 ) : 264 – 284 .
  • Sabee , C. M. and Wilson , S. R. 2005 . Students’ primary goals, attributions, and facework during conversations about disappointing grades . Communication Education , 54 ( 3 ) : 185 – 204 .
  • Schrader , D. C. and Dillard , J. P. 1998 . Goal structures and interpersonal influence . Communication Studies , 49 : 276 – 293 .
  • Smith , R. , Devine , P. , Jones , H. , DeNittis , A. , Whittington , R. and Metz , J. 2003 . Internet use by patients with prostate cancer undergoing radiotherapy . Urology , 62 : 273 – 277 .
  • Tian , Y. and Robinson , J. D. 2009 . Incidental health information use on the Internet . Health Communication , 24 : 41 – 49 .
  • Tracy , K. . 1991 . Understanding face-to-face interaction: Issues in linking goals and discourse . Hillsdale , NJ : Lawrence Erlbaum Associates, Inc .
  • Weiner , B. 1986 . An attributional theory of motivation and emotion , New York , NY : Springer Verlag .
  • Wilson , S. R. 1990 . Development and test of a cognitive rules model of interaction goals . Communication Monographs , 57 : 81 – 103 .
  • Wilson , S. R. 2002 . Seeking and resisting compliance: Why people say what they do when trying to influence others , Thousand Oaks , CA : Sage .
  • Wilson , S. R. , Aleman , C. G. and Leatham , G. B. 1998 . Identity implications of influence goals: A revised analysis of face-threatening acts and application to seeking compliance with same sex friends . Human Communication Research , 25 : 64 – 96 .
  • Wilson , S. R. , Cruz , M. G. , Marshall , L. J. and Rao , N. 1993 . An attributional analysis of compliance-gaining interactions . Communication Monographs , 60 : 352 – 372 .
  • Wilson , S. R. and Sabee , C. M. 2003 . “ Explicating communicative competence as a theoretical term ” . In Handbook of communication and social interaction skills , Edited by: Greene , J. O. and Burleson , B. R. 3 – 50 . Hillsdale , NJ : Lawrence Erlbaum Associates, Inc .

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.