923
Views
24
CrossRef citations to date
0
Altmetric
Articles

Using an inoculation message approach to promote public confidence in protective agencies

, , , , &
Pages 381-398 | Received 10 Mar 2015, Accepted 25 Nov 2015, Published online: 07 Sep 2016

References

  • Banas, J. A., & Miller, G. (2013). Inducing resistance to conspiracy theory propaganda: Testing inoculation and metainoculation strategies. Human Communication Research, 39, 184–207. doi:10.1111/hcre.12000
  • Banas, J. A., & Rains, S. (2010). A meta-analysis of research on inoculation theory. Communication Monographs, 77(3), 281–311. doi:10.1080/03637751003758193
  • Boin, A., & McConnell, A. (2007). Preparing for critical infrastructure breakdowns: The limits of crisis management and the need for resilience. Journal of Contingencies and Crisis Management, 15, 50–59. doi: 10.1111/j.1468-5973.2007.00504.x
  • Burns, W. J. (2007). Risk perception: A review. Los Angeles, CA: National Center for Risk and Economic Analysis of Terrorist Events. Retrieved from http://research.create.usc.edu/published_papers
  • Burns, W. J., & Slovic, P. (2010). Predicting and modeling public response to a terrorist state. In P. Slovic (Ed.), The feeling of risk: New perspectives on risk perception (pp. 285–306). New York, NY: Earthscan from Routledge.
  • Compton, J. (2013). Inoculation theory. In J. P. Dillard & L. Shen (Eds.), The Sage handbook of persuasion: Developments in theory and practice (2nd ed.) (pp. 220–236). Thousand Oaks, CA: Sage.
  • Compton, J., & Ivanov, B. (2014, November). Inoculation theory and affect: Emotions and moods, mediators and moderators, and new directions for affect-focused resistance scholarship. Paper presented at the annual meeting of the National Communication Association, Chicago, IL.
  • Degeneffe, D., Kinsey, J., Stinson, T., & Ghosh, K. (2009). Segmenting consumers for food defense communication strategies. International Journal of Physical Distribution Logistics Management, 39, 365–403. doi: 10.1108/09600030910973733
  • Dillingham, L. L., & Ivanov, B. (2016, November). Talk while they will listen: Inoculation messages as a pre-emptive financial crisis communication strategy. Paper presented at the annual meeting of the National Communication Association, Philadelphia, PA.
  • Eagly, A. H., & Chaiken, S. (1993). The psychology of attitudes. Orlando, FL: Harcourt Brace Jovanovich.
  • Farchi, M., & Gidron, Y. (2010). The effects of psychological inoculation versus ventilation on the mental resilience of Israeli citizens under continuous war stress. The Journal of Nervous and Mental Disease, 198(5), 382–384. doi: 10.1097/NMD.0b013e3181da4b67
  • Garnett, J. L., & Kouzmin, A. (2007). Communicating throughout Katrina: Competing and complementary conceptual lenses on crisis communication. Public Administration Review, 67, 171–188. doi: 10.1111/j.1540-6210.2007.00826.x
  • Gigerenzer, G. (2006). Out of the frying pan into the fire: Behavioral reactions to terrorist attacks. Risk Analysis, 26, 347–351. doi: 10.1111/j.1539-6924.2006.00753.x
  • Heath, R. L., & O’Hair, D. (2008). From the eyes of the beholder. In D. O’Hair, R. L. Heath, K. J. Ayotte, & G. R. Ledlow (Eds.), Terrorism: Communication and rhetorical perspectives (pp. 17–42). Creskill, NJ: Hampton Press.
  • Heath, R. L., & Palenchar, M. J. (2009). Strategic issues management: Organizations and public policy challenges (2nd ed.). Thousand Oaks, CA: Sage.
  • Hoffman, B. (1998). Inside terrorism. New York, NY: Columbia University Press.
  • Ivanov, B. (2012). Designing inoculation messages for health communication campaigns. In H. Cho (Ed.), Health communication message design: Theory and practice (pp. 73–93). Thousand Oaks, CA: Sage.
  • Ivanov, B., Miller, C. H., Compton, J., Averbeck, J. M., Harrison, K. J., Sims, J. D., … Parker, J. L. (2012). Effects of post-inoculation talk on resistance to influence. Journal of Communication, 62(4), 701–718. doi: 10.1111/j.1460-2466.2012.01658.x
  • Ivanov, B., Rains, S. A., Geegan, S. A., Vos, S. C., Haarstad, N. D., & Parker, K. A. (2017). Beyond simple inoculation: Examining the persuasive value of inoculation for audiences with initially neutral or opposing attitudes. Western Journal of Communication, 81(1). doi:10.1080/10570314.2016.1224917
  • Ivanov, B., Sims, J. D., Compton, J., Miller, C. H., Parker, K. A., Parker, J. L.,  … Averbeck, J. M. (2015). The general content of post-inoculation talk: Recalled issue-specific conversations following inoculation treatments. Western Journal of Communication, 79, 218–238. doi:10.1080/10570314.2014.943423
  • McGuire, W. J. (1961). The effectiveness of supportive and refutational defenses in immunizing and restoring belief’s against persuasion. Sociometry, 24, 184–197. Retrieved from http://www.jstor.org/stable/2786067 doi: 10.2307/2786067
  • McGuire, W. J. (1964). Inducing resistance to persuasion: Some contemporary approaches. In L. Berkowitz (Ed.), Advances in experimental social psychology, 1 (pp. 191–229). New York, NY: Academic Press.
  • McGuire, W. J., & Papageorgis, D. (1961). The relative efficacy of various types of prior belief-defense in producing immunity against persuasion. The Journal of Abnormal and Social Psychology, 62, 327–337. doi: 10.1037/h0042026
  • Miller, C. H., Ivanov, B., Sims, J. D., Compton, J., Harrison, K. J., Parker, K. A.,  … Averbeck, J. A. (2013). Boosting the potency of resistance: Combining the motivational forces of inoculation and psychological reactance. Human Communication Research, 39(1), 127–155. doi: 10.1111/j.1468-2958.2012.01438.x
  • O’Keefe, D. J. (1999). How to handle opposing arguments in persuasive messages: A meta-analytic review of the effects of one-sided and two-sided messages. In M. E. Roloff (Eds.), Communication yearbook, Vol. 22, (pp. 209–249). Thousand Oaks, CA: Sage.
  • O’Hair, H. D., & Heath, R. L. (2005). Conceptualizing communication and terrorism. In H. D. O’Hair, R. L. Heath, & J. A. Becker (Eds.), Community preparedness and response to terrorism (pp. 1–12). Westport, CT: Praeger.
  • O’Hair, H. D., Heath, R. L., & Becker, A. H. (2005). Toward a paradigm of managing communication. In H. D. O’Hair, R. L. Heath, & J. A. Becker (Eds.), Community preparedness and response to terrorism (pp. 307–327). Westport, CT: Praeger.
  • Parker, K. A., Rains, S. A., & Ivanov, B. (2016). Examining the ‘Blanket of Protection’ conferred by inoculation: The effects of inoculation messages on the cross-protection of related attitudes. Communication Monographs, 83, 49–68. doi:10.1080/03637751.2015.1030681
  • Quinn, S. C. (2008). Crisis and emergency risk communication in a pandemic: A model for building capacity and resilience of minority communities. Health Promotion Practice, 9(4), 18S–25S. doi:10.1177/1524839908324022
  • Seeger, M. W. (2006). Best practices in crisis communication: An expert panel process. Journal of Applied Communication Research, 34, 232–244. doi:10.1080/00909880600769944
  • Slovic, P., Finucane, M. L., Peters, E., & MacGregor, D. G. (2010). Risk as analysis and risk as feelings: Some thoughts about affect, reason, risk and rationality. In P. Slovic (Ed.), The feeling of risk: New perspectives on risk perception (pp. 21–36). New York, NY: Earthscan from Routledge.
  • Sutton, C. A. (2011). Inoculating against jealousy: Attempting to preemptively reduce the jealousy experience and improve jealousy expression. Athens: University of Georgia.
  • United States Department of State: Office of the Coordinator for Counterterrorism. (2011). Country reports on terrorism, 2010. Submitted in compliance with Title 22 of the United States Code, Section 2656f. Retrieved from http://www.state.gov/documents/organization/170479.pdf
  • Wigley, S., & Pfau, M. (2010). Communicating before a crisis: An exploration of bolstering, CSR, and inoculation practices. In T. Coombs & S. Holladay (Eds.), The handbook of crisis communication (pp. 568–590). Hoboken, NJ: Wiley-Blackwell.
  • Witte, K. (1992). Putting the fear back into fear appeals: The extended parallel process model. Communication Monographs, 59, 329–349. doi: 10.1080/03637759209376276
  • Wood, M. L. M. (2007). Rethinking the inoculation analogy: Effects on subjects with differing preexisting attitudes. Human Communication Research, 33, 357–378. doi: 10.1111/j.1468-2958.2007.00303.x

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.