Staff problems with geriatric care in two types of health care organizations

References

• Albrecht , T. L. and Ropp , V. A. 1982 . The study of network structuring in organizations through the use of method triangulation . Western Journal of Speech Communication , 46 : 162 – 178 .
   Google Scholar
• Axley , S. R. 1984 . Managerial and organizational communication in terms of the conduit metaphor . Academy of Management Review , 9 : 428 – 437 .
   Web of Science ®Google Scholar
• Bormann , E. G. 1983 . “ Symbolic convergence: Organizational communication and culture ” . In Communication and organizations: An interpretative approach , Edited by: Putnam , L. and Pacanowsky , M. 99 – 122 . Beverly Hills, CA : Sage Publications .
   Google Scholar
• Cassell , E. J. 1989 . Abuse of the elderly: Misuses of power . New York State Journal of Medicine , 89 : 159 – 162 .
   PubMedGoogle Scholar
• Cerf , P. 1982 . Case history of a complaint on a Kansas nursing home , Cleveland Heights, Ohio : Americans for Better Care .
   Google Scholar
• Coffman , S. L. and Coffman , V. T. 1986 . Aging awareness training for professionals who work with the elderly . Small Group Behavior , 17 : 95 – 103 .
   Google Scholar
• Coffman , S.L. and Coffman , V.T. . Descriptive evaluation of an awareness training workshop for professionals who work with the elderly . Paper presented at the meeting of the Montana Gerontology Society . May , Great Falls, MT
   Google Scholar
• Coffman , S.L. and Eblen , A.L. 1987 . Metaphor use and perceived managerial effectiveness . Journal of Applied Communication Research , 15 : 53 – 66 .
   Google Scholar
• Deetz , S. A. 1982 . Critical interpretive research in organizational communication . Western Journal of Speech Communication , 46 : 131 – 149 .
   Google Scholar
• Deshler , D. 1985 . Metaphors and values in higher education . Academe , 71 : 22 – 28 .
   Google Scholar
• Donnellon , A. , Gray , B. and Bougon , M. G. 1986 . Communication, meaning, and organized action . Administrative Science Quarterly , 31 : 43 – 55 .
   Web of Science ®Google Scholar
• Foss , S. K. and Gill , A. 1987 . Michel Foucault's theory of rhetoric as epistemic . Western Journal of Speech Communication , 51 : 384 – 401 .
   Google Scholar
• Hirsch , P. M. 1986 . From ambushes to golden parachutes: Corporate takeovers as an instance of cultural framing and institutional integration . American Journal of Sociology , 91 : 800 – 837 .
   Web of Science ®Google Scholar
• Lair , T. and Lefkowitzm , D. 1990 . mental health and functional status of residents of nursing and personal care homes , Rockville, MD : Public Health Service . DHHS Publication No. PHS 90–3470) National Medical Expenditure Survey Research Findings 7, Agency for Health Care Policy and Research.
   Google Scholar
• Lederer , A. 1983 . Notes on a nursing home . Geriatric Nursing , 4 : 224 – 227 .
   PubMedGoogle Scholar
• Mendelson , M. A. 1974 . Tender loving greed , New York : Alfred A. Knopf .
   Google Scholar
• Osgood , C. and Walker , E. 1959 . Motivation and language behavior: A content analysis of suicide notes . Journal of Abnormal and Social Psychology , 59 : 58 – 67 .
   Web of Science ®Google Scholar
• Peters , T. J. and Waterman , R. H. 1982 . In search of excellence , New York : Harper and Row .
   Google Scholar
• Pfeffer , J. 1981 . Power in organizations , Boston : Pitman .
   Google Scholar
• Pillemer , K. A. 1988 . Maltreatment of patients in nursing homes: Overview and research agenda . The Gerontologist , 29 : 227 – 238 .
   Google Scholar
• Pillemer , K. A. and Moore , D. W. 1989 . Abuse of patients in nursing homes: Findings from a survey of staff . The Gerontologist , 29 : 314 – 320 .
   PubMed Web of Science ®Google Scholar
• Plank , W. G. 1989 . Gulag 65: A humanist looks at aging , New York : Peter Lang .
   Google Scholar
• Sherblom , J. and Sherblom , A. 1987 . TTR: A microcomputer application to language analysis . Western Journal of Speech Communication , 51 : 68 – 73 .
   Google Scholar
• Shrivastava , P. 1985 . Integrating strategy formulation with organizational culture . Journal of Business Strategy , 5 : 103 – 111 .
   PubMedGoogle Scholar
• >Staton‐Spicer , A. Q. and Darling , A. L. 1986 . Communication in the socialization of teachers . Communication Education , 35 : 215 – 230 .
   Google Scholar
• Tarbox , A. R. 1983 . The elderly in nursing homes: Psychological aspects of neglect . Clinical Gerontologist , 1 : 39 – 52 .
   PubMedGoogle Scholar
• Townsend , C. 1971 . Old age: The last segregation , New York : Grossman .
   Google Scholar
• Trujillo , N. 1985 . Organizational communication as cultural performance: Some managerial considerations . Southern Speech Communication Journal , 50 : 201 – 224 .
   Google Scholar
• Ulrich , W. L. 1984 . HRM and culture: History, ritual, and myth . Human Resource Management , 23 : 117 – 128 .
   PubMedGoogle Scholar
• Valentine , K. B. , Jacobsen , J. and Mondoza , T. M. . Understanding an organization through oral traditions: “No kinks, snakes or whiners need apply”; . Paper presented at the Western Speech Communication convention . February , Fresno, CA (ERIC #ED258311).
   Google Scholar
• Waxman , H. M. , Klein , M. and Carner , E. A. 1985 . Drug abuse in nursing homes: An institutional addiction? . Hospital and Community Psychiatry , 36 : 886 – 887 .
   PubMedGoogle Scholar
• Whitcomb , D. B. and Deshler , D. 1983 . The values inventory: A process for clarifying institutional culture , Tempe, AZ : Arizona State University . (ERIC Document Reproduction Service No. ED 254 113).
   Google Scholar