The structure of group conflict in a collaborative work group during information systems development

References

• Alderton , S. M. and Frey , L. R. 1983 . Effects of reactions to arguments on group outcome: the case of group polarization . Central States Speech Journal , 34 : 88 – 95 .
   Google Scholar
• Alderton , S. M. and Frey , L. R. 1986 . “ Argumentation in small group decision‐making ” . In Communication and group decision‐making , Edited by: Hirokawa , R. Y. and Poole , M. S. 157 – 173 . Beverly Hills : Sage Publications .
   Google Scholar
• Aram , J. D. and Morgan , C. P. 1976 . The role of project team collaboration in R & D performance . Management Science , 22 : 1127 – 1137 .
   Web of Science ®Google Scholar
• Bishop , Y. M. W. , Feinberg , S. E. and Holland , P. W. 1975 . Multivariate analysis: Theory and practice , Cambridge, MA : MIT Press .
   Google Scholar
• Blalock , H. M. Jr. 1972 . Social statistics (2nd Ed.) , New York : McGraw‐Hill .
   Google Scholar
• Boland , R. J. Jr. 1978 . The process and product of system design . Management Science , 24 : 887 – 898 .
   Web of Science ®Google Scholar
• Boland , R. J. Jr. and Pondy , L. R. 1986 . The micro dynamics of a budget‐cutting process: Modes, models and structure . Accounting Organizations and Society , 11 : 403 – 422 .
   Web of Science ®Google Scholar
• Brent , E. E. Jr. and Sykes , R. E. 1979 . A mathematical model of symbolic interaction between police and suspects . Behavioral Science , 24 : 388 – 408 .
   Google Scholar
• Cowan , D. A. 1986 . Developing a process model of problem recognition . Academy of Management Review , 11 : 763 – 776 .
   Web of Science ®Google Scholar
• Dailey , R. C. 1978 . The role of team and task characteristics in R & D team collaborative problem solving and productivity . Management Science , 24 : 1579 – 1588 .
   Web of Science ®Google Scholar
• Davis , G. B. and Olson , M. H. 1985 . Management information systems: Conceptual foundations, structure and development , New York : McGraw‐Hill .
   Google Scholar
• Donohue , W. A. , Diez , M. E. and Hamilton , M. 1984 . Coding naturalistic negotiation interaction . Human Communication Research , 10 : 403 – 425 .
   Web of Science ®Google Scholar
• Ellis , D. G. 1979 . Relational control in two group systems . Communication Monographs , 46 : 153 – 166 .
   Web of Science ®Google Scholar
• Fiorelli , J. S. 1988 . Power in work groups: team member's perspectives . Human Relations. , 41 : 1 – 12 .
   Web of Science ®Google Scholar
• Fisher , B. A. 1970 . Decision emergence: Phases in group decision‐making . Speech Monographs , 37 : 53 – 66 .
   Google Scholar
• Fisher , B. A. and Hawes , L. C. 1971 . An interact system model: Generating a grounded theory of small groups . Quarterly Journal of Speech , 57 : 444 – 453 .
   Web of Science ®Google Scholar
• Franz , C. R. 1985 . User leadership in the systems development life cycle: A contingency model . Journal of Management Information Systems , 2 : 5 – 25 .
   Google Scholar
• Franz , C. R. and Robey , D. 1984 . An investigation of user‐led system design: Rational and political perspectives . Communications of the ACM , 27 : 1202 – 1209 .
   Web of Science ®Google Scholar
• Gersick , C. J. G. 1988 . Time and transition in work teams: Toward a new model of group development . Academy of Management Journal , 31 : 9 – 41 .
   Web of Science ®Google Scholar
• Guinan , P. J. and Scudder , J. N. 1989 . Client‐oriented interactional behaviors for professional‐client settings . Human Communication Research , 15 : 444 – 462 .
   Google Scholar
• Hewes , D. E. 1975 . Finite stochastic modeling of communication processes: An introduction and some basic readings . Human Communication Research , 1 : 271 – 282 .
   Google Scholar
• Hewes , D. E. 1980 . “ Stochastic modeling of communication processes ” . In Multivariate techniques in human communication research , Edited by: Monge , P. R. and Capella , J. N. 393 – 427 . New York : Academic Press .
   Google Scholar
• Hirschheim , R. and Klein , H. 1989 . Four paradigms of information systems development . Communications of the ACM , 32 : 1199 – 1216 .
   Web of Science ®Google Scholar
• Hunger , J. D. and Stern , L. W. 1976 . An assessment of the functionality of the superordinate goal in reducing conflict . Academy of Management Journal , 19 : 591 – 605 .
   Web of Science ®Google Scholar
• Ivey , A. E. and Authier , J. A. 1978 . Microcaunseling , (2nd ed.) , Springfield, IL : Charles C. Thomas .
   Google Scholar
• Mark , R. A. 1971 . Coding communication at the relationship level . Journal of Communication , 21 : 41 – 64 .
   Google Scholar
• Markus , M. L. and Bjorn‐Andersen , N. 1987 . Power over users: Its exercise by system professionals . Communications of the ACM , 30 : 490 – 504 .
   Google Scholar
• McGrath , J. E. 1984 . Groups: Interaction and performance , Englewood Cliffs, NJ : Prentice‐Hall .
   Google Scholar
• Meyers , R. A. 1989 . Persuasive arguments theory: A test of assumptions . Human Communication Research , 15 : 357 – 381 .
   Web of Science ®Google Scholar
• Meyers , R. A. , Seibold , D. R. and Brashers , D. 1991 . Argument in initial group decision‐making discussions: refinement of a coding scheme and a descriptive quantitative analysis . Western Journal of Speech Communication , 55 : 47 – 68 .
   Google Scholar
• Patton , B. R. and Giffin , K. 1978 . Decision‐making group interaction , New York : Harper & Row .
   Google Scholar
• Poole , M. S. 1981 . Decision development in small groups I: A comparison of two models . Communication Monographs , 48 : 1 – 24 .
   Web of Science ®Google Scholar
• Poole , M. S. 1983 . Decision development in small groups II: A study of multiple sequences in decision‐making . Communication Monographs , 50 : 206 – 232 .
   Web of Science ®Google Scholar
• Poole , M. S. and Roth , J. 1989 . Decision development in small groups IV: A topology of group decision paths . Human Communication Research , 15 : 323 – 356 .
   Web of Science ®Google Scholar
• Putnam , L. 1986 . “ Conflict in group decision‐making ” . In Communication and group decision‐making , Edited by: Hirokawa , R. Y. and Poole , M. S. 175 – 196 . Beverly Hills : Sage Publications .
   Google Scholar
• Putnam , L. L. and Jones , T. S. 1982 . Reciprocity in negotiations: An analysis of bargaining interaction . Communication Monographs , 49 : 171 – 191 .
   Web of Science ®Google Scholar
• Robey , D. 1984 . “ Conflict models for implementation research ” . In Applications of management science , Edited by: Schultz , R. L. and Ginzberg , M. J. 89 – 106 . Greenwich, CT : JAI Press .
   Google Scholar
• Robey , D. , Farrow , D. and Franz , C. R. 1989 . Group process and conflict in system development . Management Science , 35 : 1172 – 1191 .
   Web of Science ®Google Scholar
• Salaway , G. 1987 . An organizational learning approach to information systems development . MIS Quarterly , 11 : 245 – 264 .
   Web of Science ®Google Scholar
• Segal , U. A. 1982 . The cyclical nature of decision making: An exploratory empirical investigation . Small Group Behavior , 13 : 333 – 348 .
   Web of Science ®Google Scholar
• Seibold , D. R. and Meyers , R. A. 1986 . “ Communication and influence in group decision‐making ” . In Communication and group decision‐making , Edited by: Hirokawa , R. Y. and Poole , M. S. 133 – 155 . Beverly Hills, CA : Sage Publications .
   Google Scholar
• Sherif , M. 1979 . Intergroup conflict and cooperation: The Robbers Cave experiment , Norman, OK : University Book Exchange .
   Google Scholar
• Tjosvold , D. 1990 . Making a technological innovation work: Collaboration to solve problems . Human Relations , 43 : 1117 – 1131 .
   Web of Science ®Google Scholar
• Tjosvold , D. 1988 . Cooperative and competitive dynamics within and between organizational units . Human Relations , 41 : 425 – 436 .
   Web of Science ®Google Scholar
• Weider‐Hatfield , D. and Hatfield , J. D. 1984 . Reliability estimation in interaction analysis . Communication Quarterly , 32 : 287 – 292 .
   Google Scholar
• Wieck , K. 1969 . The social psychology of organizing , Reading, MA : Addison‐Wesley .
   Google Scholar