References
- Abramsky, S. (2013, October 7). America’s shameful poverty statistics. The Nation. Retrieved from http://www.thenation.com/article/176242/americas-shameful-poverty-stats
- American Academy of Pediatrics, Council on Children With Disabilities. (2005). Care coordination in the medical home: Integrating health and related systems of care for children with special health care needs. Pediatrics, 116(5), 1238–1244. doi:10.1542/peds.2005-2070
- Antonelli, R., McAllister, J., & Popp, J. (2009, May 21). Making care coordination a critical component of the pediatric health system—A multidisciplinary framework. The Commonwealth Fund. Retrieved from http://www.commonwealthfund.org/publications/fund-reports/2009/may/making-care-coordination-a-critical-component-of-the-pediatric-health-system
- Antonelli, R. C., Stille, C. J., & Antonelli, D. M. (2008). Care coordination for children and youth with special health care needs: A descriptive, multisite study of activities, personnel costs, and outcomes. Pediatrics, 122(1), e209–e216. doi:10.1542/peds.2007-2254
- Arora, V., & Johnson, J. (2006). A model for building a standardized hand-off protocol. Joint Commission Journal on Quality and Patient Safety, 32(11), 646–655.
- Blount, A. (2014, April). Bridging cultures of care: Getting beyond co-location. The Integration of Behavioral Health and Medical Health, Panel Discussion conducted from Westin Copley Place, Boston, MA.
- Boston Children’s Hospital Social Work Department. (2011). Social work documentation guidelines. Boston, MA: Boston Children’s Hospital.
- Bronfenbrenner, U. (1979). The ecology of human development: Experiments by nature and design. Cambridge, MA: Harvard University Press.
- Coleman, E. A., Parry, C., Chalmers, S., & Min, S. J. (2006). The care transitions intervention results of a randomized controlled trial. Archives of Internal Medicine, 166(17), 1822–1828. doi:10.1001/archinte.166.17.1822
- Cormode, S. (2015). Constructing a holding environment. The next faithful step. Retrieved from http://leadership.fuller.edu/Leadership/Resources/Part_4-Leading for Transformative Change/III_Constructing_a_Holding_Environment.aspx
- Ehrlich, C., Kendall, E., & Muenchberger, H. (2012). Spanning boundaries and creating strong patient relationships to coordinate care are strategies used by experienced chronic condition care coordinators. Contemporary Nurse, 42(1), 67–75. doi:10.5172/conu.2012.42.1.67
- Gardiner, H. W., & Kosmitzki, C. (2011). Lives across cultures: Cross-cultural human development. Boston, MA: Allyn & Bacon.
- Heifetz, R. A. (1994). Leadership without easy answers. Cambridge, MA: Belknap Press.
- Institute for Healthcare Improvement. (n.d.). SBAR: Situation-background-assessment-recommendation. Retrieved from http://www.ihi.org/Topics/SBARCommunicationTechnique/Pages/default.aspx
- Lukas, S. R. (1993). Where to start and what to ask. New York, NY: W.W. Norton & Co.
- National Association of Social Workers. (2005). NASW standards for social work practice in health care settings. Retrieved from http://www.naswdc.org/practice/standards/naswhealthcarestandards.pdf
- National Association of Social Workers. (2009). Social work and care coordination. Briefing paper. Retrieved from http://www.naswdc.org/advocacy/briefing/CareCoordinationBriefingPaper.pdf
- Silow-Carroll, S., & Hagelow, G. (2010, September 3). Systems of care coordination for children: Lessons learned across state models. Commonwealth fund. Retrieved from http://www.commonwealthfund.org/publications/issue-briefs/2010/sep/systems-of-care-coordination-for-children
- The Schwartz Center for Compassionate Care. (2015, March). Building compassion into the bottom line: The role of compassionate care and patient experience in 35 U.S. hospitals and health systems. A Schwartz Center for Compassionate Healthcare White Paper. Retrieved from www.theschwartzcenter.org/development/media/Building-Compassion
- The Schwartz Center for Compassionate Healthcare. (n.d.). A call for a more compassionate healthcare system. The Schwartz Center for Compassionate Healthcare. Retrieved from http://www.theschwartzcenter.org/docs/Call_to_Action_Update.pdf
- Wise, P. H., Huffman, L. C., & Brat, G. A. (2007, June). Critical analysis of care coordination strategies for children with special health care needs. Technical Review, 14, AHRQ, 07-0054. Retrieved from archive.ahrq.gov/downloads/pub/evidence/pdf/cshcn/cshcn.pdf