114
Views
9
CrossRef citations to date
0
Altmetric
The Clinical Teacher

The relationship between measures of patient satisfaction and enablement and professional assessments of consultation competence

, , &
Pages 223-228 | Published online: 03 Jul 2009

References

  • BAKER, R. (1990) Development of a questionnaire to assess patients' satisfaction with consultations in general practice, British Journal of General Practice, 40, pp. 487–490.
  • BAKER, R. & STREAFIELD, J. (1995) What type of general practice do patients prefer? Exploration of practice characteristics influencing patient satisfaction, British Journal of General Practice, 45, pp. 654–659. BLAND, J.M. & ALTMAN, D.G. (1995) Calculating correlation coefficients with repeated observations, Part 1: Correlation within subjects, British Medical Journal, 310(6977), p. 446.
  • HASTINGS, A.M., FRASER, R.C. & MCIUNLEY, R.K. (2000) Student perceptions of a new integrated course in clinical methods for medical undergraduates, Medical Education, 34, pp. 101–107.
  • Howm, J.G., Hy, D.J., MAXWELL, M., WALKER, J.J., FREEMAN, G.K. & RAT, H. (1999) Quality at general practice consultations: cross sectional survey, British Medical Journal, 319(7212), pp. 738–743. MASON, R., ZOUITA, L. & AYERS, B. (2001) Assessing clinical competence and revalidation of clinicians: results from pilot study using portfolio and 360 degrees questionnaire, British Medical Journal, 322(7302), p. 1601.
  • MCKINLEY, R.K., FRASER, R.C. & BAKER, R. (2001) Model for directly assessing and improving clinical competence and performance in revalidation of clinicians, British Medical Journal, 322, pp. 712–715. MCKINLEY, R.K, FRASER, R.C., VAN DER VLEUTEN, C. & HASTINGS, A.M. (2000) Formative assessment of the consultation performance of medical students in the setting of general practice using a modified version of the Leicester Assessment Package, Medical Education, 34, pp. 573–579.
  • MErz, C.E. (1978) Basic principles of ROC analysis, Seminars in Nuclear Medicine, 8, pp. 283–298.
  • RAMSEY, P.G. & WEINRICH, M.D. (1999) Use of professional associate ratings to assess the performance of practicing physicians: past, present, future, Advances in Health Science Education, 4(1), pp. 49–66.
  • RAMSEY, P.G., WENRICH, M.D., CARLINE, J.D., INTJI, T.S., LARSON, E.B. & LOGERFO, J.P. (1993) Use of peer ratings to evaluate physician performance, Journal of the American Medical Association, 269(13), pp. 1655–1660.
  • SOUTHGATE, L. & PRINGLE, M. (1999) Revalidation in the United Kingdom: general principles based on experience in general practice, British Medical Journal, 319, pp. 1180–1183.
  • STEWART, M.A. (1995) Effective physician—patient communication and health outcomes—a review, Canadian Medical Association Journal, 152, pp. 1423–1433.
  • WILKINSON, T.J. & FoNTAINE, S. (2002) Patients' global ratings of student competence: unreliable contamination or gold standard?, Medical Education, 36(12), pp. 1117–1121.
  • WOOLLISCROFT, J.0., HOWELL, J.D., PATEL, B.P. & SWANSON, D.B. (1994) Resident—patient interactions: the humanistic qualities of internal medicine residents assessed by patients, attending physicians, program supervisors, and nurses, Academic Medicine, 69(3), pp. 216–224.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.