3,253
Views
51
CrossRef citations to date
0
Altmetric
Web Paper

Pediatric residents’ perceptions of communication competencies: Implications for teaching

, MSW, MD, &
Pages e208-e217 | Published online: 03 Jul 2009

References

  • Accreditation Council for Graduate Medical Education. General competencies: ACGME outcome project 2001. 2001, Available from: URL: http://www.acgme.org/outcome/comp/compMin.asp (accessed 30 March 2008)
  • Accreditation Council for Graduate Medical Education. Common program requirements: General competencies. 2007, Available from: URL: http://www.acgme.org/outcome/comp/GeneralCompetenciesStandards21307.pdf (accessed 30 March 2008)
  • Association of American Medical Colleges. Medical School Objectives Project, Report III. Contemporary Issues in Medicine: Communication in Medicine. AAMC, Washington, DC 1999
  • Bandura A. Self-efficacy mechanism in human agency. Am Psychol 1983; 37: 122–147
  • Bayer–Fetzer Conference on Physician–Patient Communication in Medical Education. Essential elements of communication in medical encounters: The Kalamazoo consensus statement. Acad Med 2001; 76: 390–393
  • Beach MC, Inui T. the Relationship-Centered Care Research Network., 2006 Relationship-centered care. A constructive reframing. J Gen Intern Med 21. S3–S8, (Suppl 1)
  • Beckman HB, Markakis KM, Suchman AL, Frankel RM. The doctor-patient relationship and malpractice: Lessons form plaintiff depositions. Archives of Internal Medicine 1994; 154: 1365–1370
  • Bernstein H. The Bright Futures Health Promotion Workgroup 2007. Pediatrics in practice: A health promotion curriculum for child health professionals, [Internet]. Available at:http://www.pediatricsinpractice.org. (accessed 5 August 2007)
  • Brody DS, Miller SM, Lerman CE, Smith DG, Caputo GC. Patient perception of involvement in medical care: Relationship to illness attitudes and outcomes. J Gen Intern Med 1989; 4: 506–511
  • Browning DM. To show our humanness–relational and communicative competence in pediatric palliative care. Bioethics Forum 2003; 18: 23–28
  • Browning DM, Meyer EC, Truog RD, Solomon MZ. Difficult conversations in health care: Cultivating relational learning to address the hidden curriculum. Acad Med 2007; 82: 905–913
  • Cabana MD, Slish KK, Evans D, et al. Impact of physician asthma care education on patient outcomes. Pediatrics 2006; 117: 2149–2157
  • Carmines EG, Zeller RA. Reliability and Validity Assessment. Sage Publications, Thousand Oaks, CA 1979
  • Daghio MM, Ciardullo AV, Cadioli T. GPs’ satisfaction with the doctor-patient encounter: Findings from a community-based survey. Fam Pract 2003; 20: 283–288
  • DiMatteo MR. The role of effective communication with children and their families in fostering adherence to pediatric regimens. Patient Educ Counse 2004; 55: 339–344
  • DiMatteo RM, Prince LM, Taranta A. Patients’ perceptions of physicians’ behavior: Determinants of patient commitment to the therapeutic relationship. J Com Health 1979; 4: 280–290
  • Dosanjh S, Barnes J, Bhandari M. Barriers to breaking bad news among medical and surgical residents. Med Educ 2001; 35: 197–205
  • Dube CE, LaMonica A, Boyle W, Fuller B, Burkholder GJ. Self-assessment of communication skills preparedness: Adult versus pediatric skills. Ambul Pediatr 2003; 3: 137–141
  • Epstein RM. Mindful practice and the tacit ethics of the moment. Lost Virtue: Professional Character Development and Medical Education, N Kenny, W Shelton. Elsevier, OxfordUK 2006
  • Fallowfield L, Jenkins V. Communicating sad, bad, and difficult news in medicine. Lancet 2004; 363: 12–319
  • Flocke SA, Miller WL, Crabtree BF. Relationships between physician practice style, patient satisfaction, and attributes of primary care. J Fam Pract 2002; 51: 835–840
  • Francis V, Korsch BM, Morris MJ. Gaps in doctor-patient communication: Patients’ response to medial advice. N Engl J Med. 1969; 280: 535–540
  • The CanMEDS 2005. Physician competency framework., JR Frank. The Royal College of Physicians and Surgeons of Canada, Ottawa, Available at URL: http://rcpsc.medical.org/canmeds/CanMEDS2005/CanMEDS2005_e.pdf (accessed 31 May 2008)
  • Gascon JJ, Sanchez-Ortuno M, Llor B, Skidmore D, Saturno PJ. Fam Pract, 21: 125–130, for the Treatment Compliance in Hypertension Study Group., 2004. Why hypertensive patients do not comply with treatment: Results from a qualitative study
  • General Medical Council. Tomorrow's Doctors: Recommendations on Undergraduate Medical Education. England and Edinburgh, London February, 2003, Available from URL: www.gmc-uk.org/education/undergraduate/tomorrows_doctors.asp (accessed 5 August 2007)
  • Heisler M, Bouknight RR, Hayward RA, Smith DM, Kerr EA. The relative importance of physician communication, participatory decision making, and patient understanding in diabetes self-management. J Gen Intern Med 2002; 17: 243–252
  • Hesketh EA, Allan MS, Harden RM, MacPherson SG. New doctors’ perceptions of their educational development during their first year of postgraduate training. Med Teach 2003; 25: 67–76
  • Hickson GB, Altemeier WA, O’Connor S. Concerns of mothers seeking care in private pediatric offices: Opportunities for expanding services. Pediatrics 1983; 72: 619–624
  • Kahn RS, Wise PH, Finkelstein JA, Bernstein HH, Lowe JA, Homer CJ. The scope of unmet maternal health needs in pediatric settings. Pediatrics 1999; 103: 576–581
  • Kaufman DM, Laidlaw TA, MacLeod H. Communication skills in medical school: Exposure, confidence, and performance. Acad Med 2000; 75: S90–2
  • Kelleher KJ, McInerny TK, Gardner WP, Childs G, Wasserman RC. Increasing identification of psychosocial problems: 1979–1996. Pediatrics 2000; 105: 1313–1321
  • APA Educational Guidelines for Pediatric Residency, D Kittredge, C Baldwin, M Bar-on, P Beach, F Trimm, 2004, Ambulatory Pediatric Association [Internet] URL: http://www.ambpeds.org/EGweb/index.cfm (accessed February 12, 2008)
  • Klass D, De Champlian A, Fletcher E, King A, MacMillan M. Development of a performance-based tests of clinical skills for the United States Licensing Examination. Fed Bull 1998; 85: 177–185
  • Kolarik RC, Walker G, Arnold RM. Pediatric resident education in palliative care: A needs assessment. Pediatrics 2006; 117: 1949–1954
  • Korsch BM, Gozzi EK, Francis V. Gaps in doctor-patient communication. I: Doctor-patient interaction and patient satisfaction. Pediatrics 1968; 42: 855–71
  • Korsch BM, Negrete VF. Doctor–patient communication. Sci Am 1972; 227: 66–74
  • Kurtz S, Silverman J, Draper J. Teaching and Learning Communication Skills in Medicine2nd. Radcliffe Medical Press, Abingdon, OxonUK 2005
  • Lester GW, Smith SG. Listening and talking to patients: A remedy for malpractice suits?. West J Med 1993; 158: 268–272
  • Levinson W, Roter DL, Mullooly JP, Dull VT, Frankel RM. Physician-patient communication: The relationship with malpractice claims among primary care physicians and surgeons. JAMA 1997; 277: 553–559
  • Liaison Committee on Medical Education. Functions and Structure of a Medical School. Liaison Committee on Medical Education, Washington, DC 1998
  • Makoul G, Schofield T. Communication teaching and assessment in medical education: An international consensus statement. Patient Educ Counsel 1999; 137: 191–195
  • Merkel WT, Margolis R, Smith RC. Teaching humanistic and psychosocial aspects of care: Current practices and attitudes. J Gen Intern Med 1990; 5: 34–41
  • Miller S, Schmidt HJ. The habit of humanism: A framework for making humanistic care a reflexive clinical skill. Acad Med 1999; 74: 800–803
  • Morgan ER, Winter RJ. Teaching communication skills: An essential part of residency training. Arch Pediatr Adolesc Med 1996; 150: 638–642
  • Moss R. The pre-registration year. Med Educ 1997; 31(Suppl. 1)10–11
  • Mumford E, Schlesinger HJ, Glass GV. The effects of psychological intervention on recovery from surgery and heart attacks: An analysis of the literature. Am J Public Health 1982; 72: 141–151
  • Nobile C, Drotar D. Research on the quality of parent-provider communication in pediatric care: Implications and recommendations. J Dev Behav Pediatr 2003; 24: 279–290
  • Novack DH, Suchman AL, Clark W, Epstein RM, Najberg E, Kaplan C. Calibrating the physician. Personal awareness and effective patient care. JAMA 1997; 278: 502–507
  • Novack DH, Volk G, Drossman DA, Lipkin M, Jr. Medical interviewing and interpersonal skills teaching in US medical schools: Progress, problems, and promise. J Am Med Assoc 1993; 269: 2101–2105
  • Richards T. Chasms in communication. Br Med J 1991; 303: 1385–1387
  • Rider EA. Communication and relationships with children and parents, DH Novack, W Clark, R Saizow, C Daetwyler. doc.com: an interactive learning resource for healthcare communication. 2006, Available from: http://webcampus.drexelmed.edu/doccom/user/ (accessed 9 February 2008)
  • Rider EA. Competency I: Interpersonal and communication skills. A Practical Guide to Teaching and Assessing the ACGME Core Competencies, EA Rider, RH Nawotniak, GD Smith. HCPro, Inc, Marblehead, MAUSA 2007
  • Rider EA. Communicating with children and families. Rudolph's Pediatrics22nd, C Rudolph, G Lister, A Gershon, L First, A Rudolph. McGraw-Hill. In press, New York, NY 2008
  • Rider EA, Lown BA, Hinrichs MM. Teaching communication skills. Med Educ 2004; 38: 558–559
  • Rider EA, Hinrichs MM, Lown BA. A model for communication skills assessment across the undergraduate curriculum. Med Teach 2006; 28: e127–e134
  • Rider EA, Keefer CH. Communication skills competencies: Definitions and a teaching toolbox. Med Educ 2006; 40: 624–629
  • Rider EA, Nawotniak RH, Smith GD. A Practical Guide to Teaching and Assessing the ACGME Core Competencies. HCPro, Inc, Marblehead, MAUSA 2007
  • Rosenzweig S. Teaching the art of emergency medicine. Ann Intern Med 1991; 20: 1–76
  • Rosenbaum ME, Ferguson KJ, Herwaldt LA. In their own words: Presenting the patient's perspective using research-based theatre. Med Educ 2005; 39: 622–631
  • Rosenbaum ME, Ferguson KJ, Lobas JG. Teaching medical students and residents skills for delivering bad news: A review of strategies. Acad Med 2004; 79: 107–117
  • Safran DG, Montgomery JE, Chang H, Murphy J, Rogers WH. Switching doctors: Predictors of voluntary disenrollment from a primary physician's practice. J Fam Pract 2001; 50: 130–136
  • Shapiro RS, Simpson D, Lawrence SL, Talsky AM, Sobocinski K, Scheidermayer DL. A survey of sued and nonsued physicians and suing patients. Arch Intern Med 1989; 149: 190–2196
  • Simpson M, Buckman R, Stewart M, Maguire CP, Lipkin M, Novack Till J. Doctor-patient communication: The Toronto consensus statement. Br Med J 1991; 303: 1385–1387
  • Smith RC. Patient Centered Interviewing: An Evidence Based Method2nd. Lippincott Williams & Wilkins, Philadelphia 2002
  • Smith RC, Mettler JA, Stoffelmayr BE, Lyles JS, Marshall AA, Van Egeren LF, Osborn GG, Shebro V. Improving residents’ confidence in using psychosocial skills. J Gen Intern Med 1995; 10: 315–320
  • Stein T, Frankel RM, Krupat E. Enhancing clinician communication skills in a large healthcare organization: A longitudinal case study. Patient Educ and Counsel 2005; 58: 4–12
  • Stewart MA. Effective physician-patient communication and health outcomes: A review. Can Med Assoc J 1995; 152: 1423–1433
  • Stewart M, Brown JB, Donner A, et al. The impact of patient-centered care on outcomes. J Fam Pract 2000; 49: 796–804
  • Stewart M, Brown JB, Weston WW, McWhinney IR, McWilliam CL, Freeman TR. Patient-Centered Medicine: Transforming the Clinical Method. Radcliffe Medical Press, OxfordUK 2003
  • Street RL, Jr. Physicians’ communication and parents’ evaluations of pediatric consultations. Medl Care 1991; 29: 1146–1152
  • Tate P, Foulkes J, Neighbour R, Campion P, Field S. Assessing physicians’ interpersonal skills via videotaped encounters: A new approach for the Royal College of General Practitioners Membership Examination. J Health Commun 1999; 4: 143–152
  • Tates K, Elbers E, Meeuwesen L, Bensing J. Doctor-parent-child relationships: A ‘pas de trois’. Patient Educ Counsel 2002; 48: 5–14
  • Tresolini CP, Stritter FT. An analysis of learning experiences contributing to medical students’ self-efficacy in conducting patient education for health promotion. Teach Learn Med 1994; 6: 247–254
  • Uhlmann R, Inui TS, Peconaro RE, Carter WB. Relationship of patient request fulfillment to compliance, glycemic control and other health care outcomes in insulin-dependent diabetes. J Gen Intern Med 1988; 3: 458–463
  • Werner ER, Adler R, Robinson R, Korsch BM. Attitudes and interpersonal skills during pediatric internship. Pediatrics 1979; 63: 491–499
  • Williams C, Cantillon P, Cochrane M. The doctor-patient relationship: From undergraduate assumptions ot pre-registration reality. Med Educ 2001; 35: 743–747
  • Wissow LS. Pediatrician interview style and mothers’ disclosure of psychosocial issues. Pediatrics 1994; 93: 289–295
  • Woolf SH, Kuzel AJ, Dovey SM, Phillips RL. A string of mistakes: The importance of cascade analysis in describing, counting, and preventing medical errors. Ann Fam Med 2004; 2: 317–326
  • Wright KB, Bylund C, Ware J, Parker P, Query JL, Baile W. Medical student attitudes toward communication skills training and knowledge of appropriate provider-patient communication: A comparison of first-year and fourth-year medical students. Med Educ Online 2006, 11:18. Available from http://www.med-ed-online.org
  • Zoppi K, Epstein R. Is communication a skill? Communication behaviors and being in relation. Fam Med 2002; 34: 319–324

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.