Publication Cover
Educational Psychology
An International Journal of Experimental Educational Psychology
Volume 38, 2018 - Issue 8
671
Views
12
CrossRef citations to date
0
Altmetric
Articles

The mediating effect of trust on the dimensionality of organisational justice and organisational citizenship behaviour amongst teachers in Malaysia

, , , &
Pages 1010-1031 | Received 10 Apr 2017, Accepted 08 Jan 2018, Published online: 29 Jan 2018

References

  • Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin, 103(3), 411–423.10.1037/0033-2909.103.3.411
  • Bateman, T. S., & Organ, D. W. (1983). Job satisfaction and the good soldier: The relationship between affect and employee “citizenship”. Academy of Management Journal, 26(4), 587–595.10.2307/255908
  • Belogolovsky, E., & Somech, A. (2010). Teachers’ organisational citizenship behaviour: Examining the boundary between in-role behaviour and extra-role behaviour from the perspective of teachers, principals and parents. Teaching and Teacher Education, 26, 914–923.10.1016/j.tate.2009.10.032
  • Bies, R. J., & Moag, J. S. (1986). Interactional justice; communication criteria of fairness. In R. J. Lewicki, B. H. Sheppard, & B. H. Bazerman (Eds.), Research on negotiation in organisations (Vol. 1, pp. 43–55). Greenwich, CT: JAI Press.
  • Bobocel, D. R., McCline, R. L., & Folger, R. (1997). Letting them down gently: Conceptual advances in explaining controversial organisational policies. In C. L. Cooper & D. M. Rousseau (Eds.), Trends in organisational behaviour (Vol. 4, pp. 73–88). Chichester: Wiley.
  • Bogler, R., & Somech, A. (2004). Influence of teacher empowerment on teachers’ organizational commitment, professional commitment and organizational citizenship behavior in schools. Teaching and Teacher Education, 20, 277–289.10.1016/j.tate.2004.02.003
  • Bolino, M. C. (1999). Citizenship and impression management: Good soldiers or good actors? Academy of Management Review, 24, 82–98.10.2307/259038
  • Bolino, M. C., & Grant, A. M. (2016). The bright side of being prosocial at work, and the dark side, too: A review and agenda for research on other-oriented motives, behavior, and impact in organisations. The Academy of Management Annals, 10(1), 599–670.10.1080/19416520.2016.1153260
  • Bolino, M. C., Klotz, A. C., Turnley, W. H., & Harvey, J. (2012). Exploring the dark side of organisational citizenship behaviour. Journal of Organisational Behaviour, 34, 542–559.
  • Bolino, M. C., & Turnley, W. H. (2003). Going the extra mile: Cultivating and managing employee citizenship behavior. The Academy of Management Executive, 17, 60–71.10.5465/AME.2003.10954754
  • Bryk, A. S., & Schneider, B. (2002). Trust in schools. A core resource for improvement. New York, NY: Russell Sage Foundation.
  • Burns, W. R. T., & Dipaola, M. F. (2013). A study of organizational justice, organizational citizenship behavior, and student achievement in high schools. American Secondary Education, 42(1), 4–23.
  • Chin, W. W. (1998). The partial least squares approach to structural equation modeling. In G. A. Marcoulides (Ed.), Modern methods for business research (pp. 295–336). Mahwah, NJ: Lawrence Erlbaum Associates.
  • Chin, W. W. (2010). How to write up and report PLS analyses. Berlin: Springer.10.1007/978-3-540-32827-8
  • Choong, Y. O., Tan, L. P., & Choe, K. L. (2014). Supervisory support, organisational justice and perceived organisational support: A review and research agenda. Information Management and Business Review, 6(5), 255–260.
  • Clay-Warner, J., Hegtvedt, K. A., & Roman, P. (2005). Procedural justice, distributive justice: How experiences with downsizing condition their impact on organisational commitment. Social Psychology Quarterly, 68(1), 89–102.10.1177/019027250506800107
  • Clay-Warner, J., Reynolds, J., & Roman, P. (2005). Organizational justice and job satisfaction: A test of three competing model. Social Justice Research, 18(4), 391–409.10.1007/s11211-005-8567-5
  • Cohen, J. (1988). Statistical power analysis for the behavioural sciences (2nd ed.). Hillsdale, NJ: Lawrence Erlbaum Associates.
  • Cunningham, W. G., & Cordeiro, P. A. (2003). Educational leadership: A problem based approach. Boston, MA: Pearson Education Inc.
  • Deutcsh, M. (1960). The effect of motivational orientation upon trust and suspicion. Human Relations, 13, 123–139.
  • Dipaola, M. F., & Guy, S. (2009). The impact of organizational justice on climate and trust in high schools. Journal of School Leadership, 19, 382–405.
  • Dipaola, M. F., & Hoy, W. K. (2005a). Organizational citizenship of faculty and achievement of high school students. The High School Journal, 88, 35–44.10.1353/hsj.2005.0002
  • Dipaola, M. F., & Hoy, W. K. (2005b). School characteristics that foster organizational citizenship behavior. Journal of School Leadership, 15, 308–326.
  • Dipaola, M. F., Tarter, C. J., & Hoy, W. K. (2007). Measuring organisational citizenship of schools. In M. F. Dipaola & W. K. Hoy (Eds.), Essential ideas for the reform of American schools (pp. 227–250). Charlotte, NC: Information Age Publishing.
  • EI Majid, E. A., & Cohen, A. (2015). The role of values and leadership style in developing OCB among Arab teachers in Israel. Leadership & Organisation Development Journal, 36(3), 308–327.10.1108/LODJ-06-2013-0077
  • Elstad, E., Christophersen, K. A., & Turmo, A. (2011). Social exchange theory as an explanation of organisational citizenship behaviour among teachers. International Journal of Leadership in Education: Theory and Practice, 14(4), 405–421.
  • Elstad, E., Christophersen, K. A., & Turmo, A. (2012). The strength of accountability and teachers’ organisational citizenship behaviour. Journal of Educational Administration, 50(5), 612–628.
  • Erturk, A. (2007). Increasing organizational citizenship behaviors of Turkish academicians: Mediating role of trust in supervisor on the relationship between organizational justice and citizenship behaviors. Journal of Managerial Psychology, 22(3), 257–270.10.1108/02683940710733089
  • Folger, R. & Konovsky, M. (1989). Effects of procedural and distributive justice on reactions to pay raise decisions. Academy of Management Journal, 32, 115–130.
  • Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39–50.10.2307/3151312
  • Gholami, R., Sulaiman, A. B., Ramayah, T., & Molla, A. (2013). Senior managers’ perception on green information systems (IS) adoption and environmental performance: Results from a field survey. Information Management, 50(7), 431–438.10.1016/j.im.2013.01.004
  • Greenberg, J. (1987). Reactions to procedural injustice in payment distributions: Do the means justify the ends? Journal of Applied Psychology, 72, 55–61.10.1037/0021-9010.72.1.55
  • Greenberg, J. (1990). Looking fair versus being fair: Management impressions of organisational justice. In B. M. Staw & L. L. Cummings (Eds.), Research in organisational behaviour and development (Vol. 12, pp. 111–127). Greenwich, CT: JAI Press.
  • Guh, W. Y., Lin, S. P., Fan, C. J., & Yang, C. F. (2013). Effects of organizational justice on organizational citizenship behaviors: Mediating effects of institutional trust and affective commitment. Psychological Reports: Human Resources and Marketing, 112(3), 818–834.10.2466/01.21.PR0.112.3.818-834
  • Guy, S. L. (2007). Organisational justice perceptions in Virginia high schools: A study of its relationship to school climate and faculty trust (Doctor of Education). The College of William and Mary, Virginia.
  • Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate data analysis (7th ed.). Upper Saddle River, NJ: Prentice Hall.
  • Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2017). A primer on partial least squares structural equation modeling (PLS-SEM) (2nd ed.). Thousand Oaks, CA: Sage.
  • Hair, J. F. J., Ringle, C. M., & Sarstedt, M. (2011). The use of partial least squares (PLS) to address marketing management topics. Journal of Marketing Theory and Practice, 19(2), 235–252.
  • Hair, J. F. J., Sarstedt, M., Hopkins, L., & Kuppelwieser, V. G. (2014). Partial least squares structural equation modeling (PLS-SEM): An emerging tool in business research. European Business Review, 26(2), 106–121.10.1108/EBR-10-2013-0128
  • Hoy, W. K., & Tarter, C. J. (2004). Organizational justice in schools: No justice without trust. International Journal of Educational Management, 18(4), 250–259.
  • Hoy, W. K., & Tschannen-Moran, M. (1999). The five facets of trust: An empirical confirmation in urban elementary schools. Journal of School Leadership, 9(1), 184–208.
  • Hoy, W. K., & Tschannen-Moran, M. (2003). The conceptualisation and measurement of faculty trust in schools. In W. K. Hoy & C. Miskel (Eds.), Studies in leading and organizing schools (pp. 181–207). Greenwich, CT: Information Age Publishing.
  • Jamil, H., Razak, N. A., Raju, R., & Mohamed, A. R. (2007). Teacher professional development in Malaysia: Issues and challenges. Africa-Asia University Dialogue for Educational Development Network, 85–102.
  • Jimmieson, N. L., Hannam, R. L., & Yeo, G. B. (2010). Teacher organizational citizenship behaviours and job efficacy: Implications for student quality of school life. British Journal of Psychology, 101, 453–479.10.1348/000712609X470572
  • Karriker, J. H., & Williams, M. L. (2009). Organizational justice and organizational citizenship behavior: A mediated multifoci model. Journal of Management, 35(1), 112–135.10.1177/0149206307309265
  • Kasekende, F., Munene, J. C., Otengei, S. O., & Ntayi, J. M. (2016). Linking teacher competencies to organisational citizenship behaviour: The role of empowerment. International Journal of Educational Management, 30(2), 252–270.
  • Katz, D. (1964). Motivational basis of organizational behavior. Behavioral Science, 9, 131–146.10.1002/(ISSN)1099-1743
  • Khany, R., & Tazik, K. (2015). On the relationship between psychological empowerment, trust, and Iranian EFL teachers’ job satisfaction: The case of secondary school teachers. Journal of Career Assessment, 23, 1–18.
  • Kock, N. (2011). Using WarpPLS in e-collaboration studies: Descriptive statistics, settings, and key analysis results. International Journal of e-Collaboration, 7(2), 1–18.
  • Kock, N. (2014). Advanced mediating effects tests, multi-group analyses, and measurement model assessments in PLS-based SEM. International Journal of e-Collaboration, 10(3), 1–13.
  • Konovsky, M. A. (2000). Understanding procedural justice and its impact on business organisations. Journal of Management, 26(3), 489–511.10.1177/014920630002600306
  • Konovsky, M. A., & Pugh, S. D. (1994). Citizenship behaviour and social exchange. Academy of Management Journal, 37, 656–669.10.2307/256704
  • Lambert, E. (2003). Justice in corrections: An exploratory study of the impact of organizational justice on correctional staff. Journal of Criminal Justice, 31, 155–168.10.1016/S0047-2352(02)00222-2
  • Lara, P. Z. M. (2008). Fairness, teachers’ non-task behaviour and alumni satisfaction: The influence of group commitment. Journal of Educational Administration, 46(4), 514–538.
  • Leventhal, G. S. (1976). The distribution of rewards and resources in groups and organisations. In L. Berkowitz & W. Walster (Eds.), Advances in experimental social psychology (Vol. 9, pp. 91–131). New York, NY: Academic Press.
  • Leventhal, G. S. (1980). What should be done with equity theory? New approaches to the study of fairness in social relationships. In K. Gergen, M. Greenberg, & R. Willis (Eds.), Social exchange: Advances in theory and research (pp. 27–55). New York, NY: Plenum Press.10.1007/978-1-4613-3087-5
  • McKenzie, S. G. (2011). Trust and organisational citizenship: A study of the relationship of the three referents of trust and the organisational citizenship of elementary school teachers ( Doctor of Education in Education Leadership). University of Texas, San Antonio.
  • Oplatka, I. (2009). Organizational citizenship behavior in teaching: The consequences for teachers, pupils, and the school. International Journal of Educational Management, 23(5), 375–389.
  • Oplatka, I. (2013). The principal’s role in promoting teachers’ extra-role behaviours: Some insights from road-safety education. Leadership and Policy in Schools, 12(4), 420–439.10.1080/15700763.2013.847461
  • Organ, D. W. (1988). Organizational citizenship behavior: The good soldier syndrome. Lexington, MA: Lexington Books.
  • Organ, D. W. (1997). Organizational citizenship behavior: It’s construct clean-up time. Human Performance, 10(2), 85–97.10.1207/s15327043hup1002_2
  • Podsakoff, P. M., & MacKenzie, S. B. (1994). Organizational citizenship behaviors and sales unit effectivenss. Journal of Marketing Research, 3, 351–363.
  • Podsakoff, N. P., Whiting, S. W., Podsakoff, P. M., & Blume, B. D. (2009). Individual- and organizational-level consequences of organizational citizenship behaviors: A meta-analysis. Journal of Applied Psychology, 94(1), 122–141.10.1037/a0013079
  • Preacher, K. J., & Hayes, A. F. (2008). Asymptotic and resampling strategies for assessing and comparing indirect effects in multiple mediator models. Behaviour Research Methods, 40(3), 879–891.10.3758/BRM.40.3.879
  • Richter, N. F., Sinkovics, R. R., Ringle, C. M., & Schlägel, C. (2016). A critical look at the use of SEM in international business research. International Marketing Review, 33, 376–404.10.1108/IMR-04-2014-0148
  • Runhaar, P., Konermann, J., & Sanders, K. (2013). Teachers’ organisational citizenship behaviour: Considering the roles of their work engagement, autonomy and leader-member exchange. Teaching and Teacher Education, 30, 99–108.10.1016/j.tate.2012.10.008
  • Scarborough, C. S. (2005). Aspects of school mindfulness and dimensions of faculty trust: Social processes in elementary schools. San Antonio: The University of Texas.
  • Schwabsky, N. (2014). Teachers’ individual citizenship behavior (ICB): The role of optimism and trust. Journal of Educational Administration, 52(1), 37–57.10.1108/JEA-08-2012-0092
  • Scott, W. R. (2003). Organisations: Rational, natural and open systems (5th ed.). Englewood Cliff, NJ: Prentice-Hall.
  • Sesen, H., & Basim, N. H. (2012). Impact of satisfaction and commitment on teachers’ organizational citizenship. Educational Psychology, 32(4), 475–491.10.1080/01443410.2012.670900
  • Shapiro, D. L., Buttner, E. H., & Barry, B. (1994). Explanations: What factors enhance their perceived adequacy? Organisational Behaviour and Human Decision Processes, 58, 346–368.10.1006/obhd.1994.1041
  • Smith, P. A. (2000). The organisational health of high schools: In dimensions of faculty trust. Columbus: The Ohio State University.
  • Smith, C. A., Organ, D. W., & Near, J. P. (1983). Organizational citizenship behavior: Its nature and antecedents. Journal of Applied Psychology, 68, 653–663.10.1037/0021-9010.68.4.653
  • Sullivan, G. M., & Feinn, R. (2012). Using effect size – Or why p-value is not enough. Journal of Graduate Medical Education, 4(3), 279–282.10.4300/JGME-D-12-00156.1
  • The Development of Education. (2004). National Report of Malaysia. Kuala Lumpur: Ministry of Education.
  • Thibaut, J., & Walker, L. (1975). Procedural justice: A psychological analysis. Hillsdale, NJ: Erlbaum.
  • Tschannen-Moran, M. (2003). Fostering organizational citizenship in schools: Transformational leadership and trust. In W. K. Hoy & C. Miskel (Eds.), Studies in leading and organizing schools (pp. 157–179). Greenwich, CT: Information Age Publishing.
  • Tschannen-Moran, M. (2004). Trust matters: Leadership for successful schools. San Francisco, CA: Jossey-Bass.
  • Tschannen-Moran, M. (2009). Fostering teacher professionalism in schools: The role of leadership orientation and trust. Educational Administration Quarterly, 45(2), 217–247.10.1177/0013161X08330501
  • Tschannen-Moran, M., & Hoy, W. K. (1998). A conceptual and empirical analysis of trust in schools. Journal of Educational Administration, 36(1), 334–352.10.1108/09578239810211518
  • Tyler, T., & Huo, Y. (2002). Trust in the law: Encouraging public cooperation with the police and courts. New York, NY: Russell Sage.
  • Van Der Vegt, G. S., Van De Vliert, E., & Oosterhof, A. (2003). Informational dissimilarity and organisational citizenship behaviour: The role of intrateam interdependence and team identification. Academy of Management Journal, 46(6), 715–727.10.2307/30040663
  • Vethamani, M. E. (2011). Teacher education in Malaysia: Preparing and training of English language teacher educators. The Journal of Asia TEFL, 8(4), 85–110.
  • Williams, L. J. & Anderson, S. E. (1991). Job satisfaction and organisational commitment as predictors of organisational citizenship and in-role behaviours. Journal of Management, 17, 601–617.
  • Yilmaz, K. & Tasdan, M. (2009). Organizational citizenship and organizational justice in Turkish primary schools. Journal of Educational Administration, 47(1), 108–126.
  • Zeinabadi, H., & Salehi, K. (2011). Role of procedural justice, trust, job satisfaction, and organizational commitment in organizational citizenship behavior (OCB) of teachers: Proposing a modified social exchange model. Social and Behavioral Sciences, 29, 1472–1481.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.